All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

March 31, 2022

Excellent customer service. Arianne guided me clearly and managed to resolve the issue. I will check out their other apps. Thank you

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that we were able to resolve your issue. Let us know anytime if questions come or you need help along the way. Our team is always happy to assist you. 😊 Thanks, Kevin

5 / 5 Share

March 31, 2022

Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback and 5-stars! If there's anything else we can do, please feel free to reach out at any time. 🙌 Best wishes, Kevin

5 / 5 Share

March 30, 2022

Abbie helped me out so much, she answered my questions before I was able to ask her. Great service!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you are happy with our service. 😊 Thank you so much for your kind words and giving us 5-stars! If there's anything else we can do to help, just let us know. We're always available 24/7. All the best, Kevin

5 / 5 Share

March 30, 2022

Harleen is simply amazing. Very prompt, helpful and patient. I wish all developer apps through Shopify had this great customer serivce!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

March 30, 2022

Just getting started using the app, love having a way to reward my customers. Excellent customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

5 / 5 Share

March 30, 2022

Starting off with the app, so far user friendly and fantastic customer service from Betty 5 stars for the fab assistance

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

March 28, 2022

I loved the ease with which i was able to set it up. It was perfect for my needs and the support team is awesome. Thank you

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 27, 2022

Aroll was very helpful. Did everything i needed very quick! Love my loyalty rewards that i can give to my customers! Works like a charm! Thank you

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

March 26, 2022

She was very kind, but responsive and helpful ☺️ in the customer service chat. The app is really helpful in drawing in subscribers. Thanks

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

March 25, 2022

Ryan was great help and enjoying this app so far! I appreciate the quick help and the communication is great.

Store

Euvoïa

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review team Euvoïa! 🙌 We're always here and happy to help! Cheers, Katherine

5 / 5 Share

March 25, 2022

Super hilfreiche App für den Start mit Punktsystemen. Sehr einfache Oberfläche und ein sehr Hilfreicher Support.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für die wunderbare Bewertung! 🤩

5 / 5 Share

March 24, 2022

Great experience working with Lance! Very happy with the app so far. It is simple and very easy to use!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Cheers, Katherine

5 / 5 Share

March 24, 2022

The service was amazing he did a great job helping me N MY company. I highly recommend this company

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! 🤩 Greatly appreciated, Katherine

5 / 5 Share

March 24, 2022

What a nice experence with Pete. Got seupport within 10 seconds. And Pete providing us a lot of useful information . <3

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review Good Cupping Shop! We're always here and happy to help! ❤️ Cheers, Katherine

5 / 5 Share

March 22, 2022

Ryan from Rivo was amazing, i got support within 30 seconds. I had an issue with the customer limit not reading correctly and it was fixed asap.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Katherine

5 / 5 Share

March 22, 2022

Very good support, it is very fast. The app works very well and have a lot of options to get custommers loyalty.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the thoughtful 5-Star review! 🙌 Cheers, Katherine

5 / 5 Share

March 22, 2022

Betty is superstar, she helped me to sort out the issue I have right away! Very user-friendly app, recommend it to everyone who are looking for a great loyalty program app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're always here and happy to help! 🌟 Cheers, Katherine

5 / 5 Share

March 21, 2022

Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

5 / 5 Share

March 21, 2022

The customer service is ultimately what made me decide to go with Rivo. For a beginner this was very helpful in getting me started.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

5 / 5 Share

March 21, 2022

This is a great app! Exactly what i needed for my store. Customer service is excellent! Highly recommended to any store owner.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review and recommending us! 🌟 Cheers, Katherine