All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Feb. 28, 2022

Very easy to set up and it’s working great for me so far. Excellent customer service! I have been very happy with these apps and they work seamlessly with my Shopify store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services so far! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Feb. 28, 2022

Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Feb. 28, 2022

Perfect customer service. I was helped quickly and adequately. Quick and friendly responses. Very satisfied

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Feb. 27, 2022

I got such a great experience with this app. I definitely plan on upgrading to paid plan once we get more solid customer base.

Store

Gaman

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin

5 / 5 Share

Feb. 27, 2022

Good customer support! Had a question that was answered promptly and Adrianne went above and beyond to help. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin

5 / 5 Share

Feb. 26, 2022

James has been ever so helpful amazing service as i'm not very technical at all he was patient and so helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Feb. 26, 2022

Would give 10 stars if I could! Excellent support on initial set up. Really easy to install and use app :-)

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! 🤩 Thanks so much for the positive feedback! Best regards, Kevin

5 / 5 Share

Feb. 26, 2022

Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

5 / 5 Share

Feb. 26, 2022

Abbie was great to work with! She was able to educate me on some new services that I didn't know were offered along with answering some questions!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Feb. 25, 2022

Aplicativo excelente!!! E os atendentes super atenciosos, recomendo muito!! ótimo para agregar valor e fidelizar clientes.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Sua avaliação fez o nosso dia! ✨Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! Abraço, Kevin

5 / 5 Share

Feb. 25, 2022

He taught me politely.He responded quickly to various things. And then I heard something I didn't know.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

Great! More importantly Abbie was great! It's been a great addition to my store & customer service is fast!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you're happy with our app and services! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 24, 2022

Today I begin to use the app and receive an very quick and excellent support service from Abbie!!!!!!

Store

Difity

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! 🤩 Thanks so much for the positive feedback and 5-stars! If there's anything else you need, just let us know. We're here for you anytime. Much appreciated, Kevin

5 / 5 Share

Feb. 24, 2022

Terrific app and terrific customer service. Had a chat with one of your reps and he was awesome, used meme's a lot :D. Thats great customer service. Putting a smile on the faces of their customer. Also, this app is great. Thanks for making majority of it free.

Store

Kingdid

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for the positive feedback and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

5 / 5 Share

Feb. 23, 2022

This app is great, and support is amazing. Customers love to get price and things like this. Very easy to use, and a lot of options available

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

4 / 5 Share

Feb. 21, 2022

Arianne was very helpful. The one thing i think needs changing with the app, is the customer section. It's not accurate with the customers signing up. It seems to just add customers, but these customers havent necisarily signed up to the app.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2022

I love this app it makes connecting with costumers a lot easier and builds great relationships by offering rewards.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad you are loving our app! 🙌 Thank you so much for the 5-Star review! Cheers, Kevin

5 / 5 Share

Feb. 20, 2022

Abbie is amazing and super helpful. Customer support is extremely quick and efficient. Everything from beginning to end was quick and easy to set up, with no complications and a confusing setup process. Thank you! A must-have app!

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

5 / 5 Share

Feb. 20, 2022

I've received consistently quick and friendly responses from Abbie to help set up the Loyalty, Rewards and Referrals App to my store. The process was seamless and straightforward. The App works very well with my store and i'm excited about the combination of Apps I've added from Rivo. Highly recommend you give them a look!

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your thoughtful feedback and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Much appreciated, Kevin

5 / 5 Share

Feb. 20, 2022

The set up was so easy and simple. Arianne from customer service was quick to respond and help me with all my questions. Very excited to use this app.

Store

Miakoda

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin