All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2022

Arianne was very helpful! She helped me customize my rewards program. Thank you. The app seems pretty easy to use so far!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're always here and happy to help! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 20, 2022

Great expert costumer service, very helpful and careful. I would love to keep using their app in future

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad you love our app and customer support. Thanks for the 5-stars! 🌟 Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

5 / 5 Share

Feb. 19, 2022

I just downloaded this app, so I can't go into details yet. I can say that if the company is half as great as their cust. Service rep. Pete, then I'm definitely looking forward to working more closely with this brand. Thanks for being so awesome Pete.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! If you have further questions or encounter issues along the way, please don't hesitate to let us know. Our team at Rivo is always happy to help. Thanks, Kevin

5 / 5 Share

Feb. 19, 2022

a very nice agent, explain and answer my concern and questions, He's very patient and polite. I will recommend this app to my friends.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

5 / 5 Share

Feb. 19, 2022

Very helpful staff. Love the way they help in every aspect. Totally recommend them. If you are not using them please do today. You won't regret

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Feb. 18, 2022

App does just as it says with excellent customer service support from Abbie who went beyond what is necessary. Absolutely amazing :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you like our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

5 / 5 Share

Feb. 18, 2022

I 100% recommend this app ! Very easy to use. Thanks to Lance to help me very quickly and effectively.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! All the best, Kevin

5 / 5 Share

Feb. 18, 2022

Great experience so far, very friendly and helpful support! On my experience so far, I would highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 18, 2022

I love the app for the rewards program. I just started using it and it has really been a great addition to my website.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad you are loving our app! Thank you so much for the 5-Star review. Much appreciated, Kevin

5 / 5 Share

Feb. 17, 2022

Abbie was AMAZING per usual. Outstanding customer service. Thank you Abbie! The app is very easy to use as well. Highly recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

5 / 5 Share

Feb. 17, 2022

These guys are amazing, if you are confused at all they helped me on a call and we did a run through on the app and features amazing customer support. Has been such a better experience in comparison to other similar apps, high recommend them. You get a way better value out of this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for the thoughtful feedback. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 17, 2022

Abbie is awesome, super helpful and she worked on my account an also made it vip thank you again!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the awesome review! 🙌 Best regards, Kevin

5 / 5 Share

Feb. 17, 2022

First off, let me just say this- Abbie is hands down the most extraordinary customer service agent I have ever had the pleasure of working with. She not only goes ABOVE and BEYOND to make sure you have everything you need- But Abbie truly cares about YOU and your BRAND. I know most of us aren't tech-savvy but she takes the time to not only provide you with relevant information but she even give you key information to help see you win as a business owner. Agents like Abbie are the reason why I am leaving a review today. This is one of my favorite apps. It's very important to build relationships with your customers. Thanks Abbie! Give her a raise or I'll hire her ❤

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 17, 2022

This app helps me reward returning visitors and encourages sales. Looks good on the website and my customers love it. The support i received was fantastic !! wish everyone was as efficient and helpful xx

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but, most importantly, help increase your sales💰! Thanks so much for the review! Best regards, Kevin

5 / 5 Share

Feb. 16, 2022

The app looks elegant and clean on our store, not gawdy like many of these apps can be. Great customer service too. One of the coders got on a screenshare with me, answered my questions and made sure I liked how everything was working.

Using app

Almost 2 years

Total reviews

17

Average rating

3.7

Developer Reply

We're so happy that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Feb. 16, 2022

The App is easy to setup, and the Free Plan is really great. Arianne provided really outstanding customer services to us. It's highly appreciated.

Store

OEShop

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 16, 2022

Fantastic Customer Service and very helpful app! Arianne is a darling. The App is very helpful. I recommend it!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

You are wonderful! 🎉Thank you so much for the kind words and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 16, 2022

Great tool which provides additional ways for me to capture sales from repeat customers that I would not otherwise get!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, increase your sales! 🚀 Thanks so much for the 5-star review! Feel free to reach out to us anytime if you have questions or issues along the way. 😊 Much appreciated, Kevin

4 / 5 Share

Feb. 16, 2022

Having a loyalty program has certainly encouraged our customers to return. The customer service is quick to respond to questions I have had and help me with some of the details when setting up. I would highly recommend!

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 15, 2022

Just getting started with the App. Harleen was very helpful and I am looking forward to sharing this new program with my customers!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! 🙌 Cheers, Kevin