All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Sept. 27, 2024

Bryan has helped me so much! Their customer service is really amazing and I like the fact that they are helping so much. Thanks again!

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 14, 2022

Great customer service and support! Abbie is the best. The free plan is quite generous with functions and is a good start for a small business like ours. The app is easy to set up. Definitely recommend this app and the team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! 🤩 We're so glad to know that you had a great experience chatting with us, and thank you so much for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

Feb. 13, 2022

not really utilised the app to the full extent, but easy to set up and support is really helpful and respomive.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for choosing our app! We're happy that you find the setup process easy. 🤩 Feel free to reach out to us anytime if you have any questions. We are always glad to help! All the best, Kevin

5 / 5 Share

Feb. 13, 2022

I love the app they give great customer service and my customers love the loyalty points !!! It's effortless.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad you are loving our app and customer service! ✨ Thank you so much for the 5-Star review and positive feedback! Cheers, Kevin

5 / 5 Share

Feb. 12, 2022

Love the app, it counts as a great differentiator vs the competition. On the other side, as long as you're at the beginning with your business, results aren't quite obvious and you have to educate your clients & create a behaviour to use the rewards system.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback, SKINSPLASH! 🤩 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin

5 / 5 Share

Feb. 12, 2022

superb customer service. Abbie is the best. so incredibly helpful. I am So glad I found this app. Thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

5 / 5 Share

Feb. 11, 2022

Absolutely amazing experience... I have never seen such an attentive and caring customer support... I wish I could rate 10 starts for them. Thanks again.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 11, 2022

They have really great customer support and helped me get on my way in no time. Took the time to verify everything for me.

Using app

About 5 hours

Total reviews

8

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Feb. 11, 2022

Quick and helpful service, the entire team is just brilliant never had a problem with prompt and reliable support, would most definitely recommend using this app!

Store

PROSUMS

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Feb. 11, 2022

Abbie was able to lend great support and tips to make my experience even better with RIVO. Would highly recommend this app and this team.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for recommending us to the Shopify community! 😊 We greatly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Feb. 10, 2022

Fast assistance and they went above and beyond our requests. I highly recommend this app.I believe it will be of great help in developing future sales for our site!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

Feb. 10, 2022

This app seems to have all the features I need, and is pretty generous with the free plan. Support is also one of the best I've dealt with - real person chat versus email ticket.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are super excited to know that our app has all the features you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Feb. 10, 2022

Awesome support and very useful tool so far. Abbie was very helpful and friendly! She even offered a few tips on improving our site branding etc.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad you love our support and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

5 / 5 Share

Feb. 10, 2022

Easy to set-up and use for myself and customers! Great for my frequent customers who love earning and using points! Awesome and quick customer service too!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin

5 / 5 Share

Feb. 10, 2022

Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.

Using app

5 days

Total reviews

32

Average rating

5.0

Developer Reply

Schön, dass Sie mit unserem Kundenservice zufrieden sind! 😄 Vielen lieben Dank für die 5 Sterne und dass du uns der Community weiterempfiehlst. Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns einfach wissen. Tschüss, Kevin

5 / 5 Share

Feb. 10, 2022

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin

5 / 5 Share

Feb. 10, 2022

Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy that we're able to help you with your concern. 😄 Thanks for the 5-stars and for recommending us to the Shopify community! If you need further help along the way, please let us know. Cheers, Kevin

5 / 5 Share

Feb. 10, 2022

Havent yet implemented the app but looks fantastic! I like the layout and how easy it is to navigate all the different parameters.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for choosing our app! We are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best regards, Kevin

5 / 5 Share

Feb. 9, 2022

Love the ease of use on this app for myself and my customers. The customer service is phenomenal and Harlem was very friendly and helped me quickly! ❤️

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible and, we're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 9, 2022

We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).

Store

Sound

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful, thanks so much for choosing our app! 🙌 Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin