Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,346
chart
#537
All reviews
Rating Breakdown
Review RSS Feed
Feb. 9, 2022
So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If there's anything else we can do, just let us know. We are available anytime. 😀 Thanks, Kevin
Feb. 8, 2022
Brindan muy buena atención al cliente, la aplicación en su forma gratuita parece que funciona bien...
¡Muchas gracias por la revisión de cinco estrellas! Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Todo lo mejor, Kevin
Feb. 8, 2022
Again The customer service on the app is the best I've come across. Harleen what very quick and was very easy to talk to.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Feb. 8, 2022
Really great app. It is very useful and can do many different things. And thank you so much Pete for your help!
Thank you for the positive review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Feb. 7, 2022
She was fast to respond and helped me with my issue and even sent me link to newer products that can better my online store. Overall great service
So glad to hear that we were able to help you with your concern. 😄 Thanks so much for the positive feedback, and we greatly appreciate you using our app. Cheers, Kevin
Feb. 7, 2022
Je recherchais ma première application de fidélité et j'ai trouvé grâce au blog de shopify cette application par Rivo et voilà j'adore merci à Ryan
Merveilleux, merci beaucoup d'avoir choisi notre application ! Vos commentaires positifs et votre avis 5 étoiles sont très appréciés! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. 🙌 Bravo, Kévin
Feb. 7, 2022
Ancora devo iniziare ad utilizzare questa app e già me ne sono innamorato, anche solo per la cura del cliente tramite chat. Veramente da applausi!
Using app
25 days
Total reviews
1
Average rating
5.0
Sono così felice che tu stia amando la nostra app finora! Grazie mille per le 5 stelle e apprezziamo molto il tuo utilizzo della nostra app. Se c'è qualcosa con cui possiamo aiutarti lungo il percorso, faccelo sapere. Ciao, Kevin
Feb. 6, 2022
I needed help and reached out to customer service. Trish was very kind and helpful! The app itself is easy to use.
You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin
Feb. 6, 2022
Super easy install and the customer service is quick and very helpful. Rivo so far as surpassed my expectation. I'm excited to see how this works with my store.
Thank you so much for the 5-star review! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin
Feb. 6, 2022
I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!
Thanks so much for using our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Feb. 6, 2022
We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We don’t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🥂 Cheers, Kevin
Feb. 5, 2022
This app very help for my shop .I really very like how every think working. thank you so much Rivo .
We're so happy that our app is helping your Shopify store! 🚀 We're always available if you need anything at all! Cheers, Kevin
Feb. 4, 2022
I'm using this for rewards, reminders, updates, and more. I have no complaints. The app is seamless and it allows me to do what I need. Harleen was extremely helpful and she exceeded my expectations! Thank you.
We greatly appreciate you using our app! Thank you for taking the time to share your thoughts and for giving us amazing feedback! 🥂 Cheers, Kevin
Feb. 4, 2022
I use this app to generate a customer loyalty scheme. I was helped by Ryan today, and could honestly not thank him enough. Ryan was incredibly helpful, answering all my questions, he carried out everything I needed swiftly, while being very polite and pleasant.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Feb. 4, 2022
I'm writing this review based on my interaction with Harleen. She was super helpful and very friendly! Give her a raise!! She went above and beyond! We're basically besties now!
🎵 It's music to our ears that you are delighted with our customer service. Thank you so much for your kind words, and we greatly appreciate you using our app. If you need anything else, just let us know anytime. We're always available to help. 😊 Much appreciated, Kevin
Feb. 4, 2022
So Pete was the most helpful person I think I have ever dealt with in a chat situation or face to face. Professional, knowledgeable and extremely polite and friendly. He resolved my issue with ease. Rivo should be proud to employ such an asset as him. Thank you so much!
This review made our day! ✨ We are so grateful for your kind words and happy that we were able to help you with your concern. If you have any further questions or encounter issues along the way, feel free to reach out to us anytime. Best wishes, Kevin
Feb. 4, 2022
Pete, he helped me very quickly and did more than he needed. I felt important as a customer and looking forward now to try out this tool in my store.
One of our goals is to provide the best customer support possible to all Shopify merchants, and we are delighted that you are satisfied with our service. Thank you so much for the 5-stars and positive feedback. If you need anything, please feel free to let us know. We're happy to help out in any way we can. 😊 All the best, Kevin
Feb. 3, 2022
I've used Rivo to help me with my subscription and loyalty program and their customer service is insanely good! They are fast and courteous and give help on the spot and gifts. Great job! Rivo! customer service is everything.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Feb. 3, 2022
Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****
We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Feb. 3, 2022
I used the app to help reach new customers while retaining current customers. Aroll was AMAZING! Great!
Thanks so much for the 5-stars and great review! 🌟 Cheers, Kevin