All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Feb. 2, 2022

Easy to set up and support is very fast. We use the free version and you can still customize the text and colors.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 Best regards, Kevin

5 / 5 Share

Feb. 2, 2022

Harleen from customer support was the best. These people are a pleasure to work with and the software works great.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share

Feb. 2, 2022

This app has enabled us to offer our customers a little something back to encourage their continued loyalty. It was super easy to customise everything to suit our business and recently Bernice from the support team was extremely helpful in making some updates to our account. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

It's music to our ears that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 / 5 Share

Feb. 2, 2022

Tried x3 of a similar app, this was the most outstanding at a reasonable price range. Customer service as a whole was top notch and help from Bernice was great. Easy to use, and looks bug-free. Looks like we will be using this for the long run. Thanks!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Awesome! Thank you so much for choosing our app! We are so grateful that you love our app and customer service! We are always here and happy to help in any way we can. Thanks so much for the amazing feedback and review. 😊 All the best, Kevin

5 / 5 Share

Feb. 2, 2022

This app was super simple to use to set up my loyalty program. Support was also very helpful and quick to respond.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! 🚀 We are here for you anytime you need us. Much appreciated, Kevin

5 / 5 Share

Feb. 1, 2022

Very good at support & prompt response. Helped me a lot to resolve my query. Thank you again. Regards Saurav Ghosh

Store

ZYANNA

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

So glad that we're able to help you with your concern. If there's anything else you need, just let us know. Best regards, Kevin

5 / 5 Share

Feb. 1, 2022

I really lovee this app! Such great features, even with the free version! Their customer support is FANTASTIC as well!! Harleen helped me out today, and she really went above and beyond to give me everything that I needed AND MORE! Y'all should give her a raise for real.

Using app

9 months

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

5 / 5 Share

Feb. 1, 2022

Harleen helped me to set up app to use it efficiently. Can't wait to see the results. She also gave me additional information to assist in the growth of my business.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin

5 / 5 Share

Feb. 1, 2022

Ryan is AMAZING!!! He helped me with what I needed, customer service is top notch and he also gave amazing feedback about my website. Thank You!!! :)

Store

avigbor

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so grateful that you are satisfied with our customer service. 😊 If you need further help along the way, please don't hesitate to let us know. Our team at Rivo is always here for you. Thanks, Kevin

5 / 5 Share

Jan. 31, 2022

Extremely helpful! Went above and beyond anything I expected. Coming from loyalty lion to this has been amazing! Thank you for all the support!

Store

MONARX

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share

Jan. 31, 2022

I've looked at lots of loyalty plugins, but this one stands out for flexibility and value. Very impressed with the support given by this company, they solved many problems that I was not able to resolve with other apps and it feels like I'm only scratching the surface of what is possible.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! We're so glad our app has provided value to you and your store! Thanks so much for using our app and for your kind words! 🙌 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Best wishes, Kevin

5 / 5 Share

Jan. 31, 2022

Best customer service I've experienced in a long, long time. Arianne is helpful and patient. The app is really useful

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

You are awesome! Thank you so much for the wonderful feedback. We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime. All the best, Kevin

5 / 5 Share

Jan. 31, 2022

I like this app for its service, support team and basically everything else. It works pretty fine and I'm satisfied with the app!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

5 / 5 Share

Jan. 31, 2022

Easy to use app, looks good and easy for customers to understand. Support is helpful and friendly. Thanks Pete for going the extra mile with your professionalism and sunny disposition

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful that you are happy and satisfied with our customer service. Thank you so much for your kind words! If you ever need help along the way, please let us know. Best regards, Kevin

5 / 5 Share

Jan. 28, 2022

The app was blocking our BBB Accredited Business flyout. Lance moved it to the other side of our website. It looks great!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

We are so happy that we're able to help you with your concern! 🤩 If there's anything else we can do, please feel free to reach out to us anytime. Thanks, Kevin

5 / 5 Share

Jan. 28, 2022

We used basic plan for the app, since we just started with Shopify, but we're super happy with it.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We're pleased to know that you are happy using it so far. If you need help along the way, please let us know. All the best, Kevin

5 / 5 Share

Jan. 27, 2022

I'm very excited to start using this app on my just launched store. Setup is very simple and Abbie made it a breeze. She responded almost instantly and was very patient answering my many questions. With competition stronger than ever this is the key for repeat customers!!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! We're happy you love the setup process and our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always glad to help! All the best, Kevin

5 / 5 Share

Jan. 27, 2022

I really like the kind & generous support! Recomend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and for recommending us! Best regards, Kevin

5 / 5 Share

Jan. 27, 2022

I have been using this app to reward customers and drive traffic during slow days and it works flawlessly! I have been able to convert abandonned carts and increase the cart value, I estimate I've sold 5K more in 2021 thanks to this app. Love it, love it, love it.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app! If there is anything else you need, just let us know. We're always here for you. 🎉 Much appreciated, Kevin

5 / 5 Share

Jan. 27, 2022

On the one hand, it's nice to be able to offer customers a reward system and, at the same time, to have an overview of how many customers decide to buy as a result. In addition, there is a very fast support for questions and other concerns. Great Support and worked perfect at my store, thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin