All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2022

I was just on-boarded by Arianne at Rivo. Best customer service I've experienced in a long, long time. She was amazing helpful and patient. If the app and platform and other colleagues are as great as she is this is a choice well made. Thank you Arianne and team Rivo!

Using app

7 months

Total reviews

7

Average rating

4.9

Developer Reply

What a wonderful feedback! ✨ This made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Jan. 27, 2022

Recently I started working with Rivo and i really like it, easy to get started through a free plan with all you need to begin engaging customers and with translation options which i was looking for

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Best wishes, Kevin

5 / 5 Share

Jan. 26, 2022

i really appreciate the customer service they give its very quick and efficient. i hope to use this again

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! If you need help along the way, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 26, 2022

Reached out to support for only one question, but Ryan went above and beyond to help me with other things. What a great experience!

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best wishes, Kevin

5 / 5 Share

Jan. 26, 2022

I've only downloaded it today (after a lot of research) and I have started setting it up, but so far everything seems great! It is easy to use, the customer support is very helpful and fast, and I really like the customer interface too!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review, Zero Waste Path! We appreciate you using the app. If you ever need help along the way, please don't hesitate to let us know. Our team here at Rivo is happy to help out in any way we can. ✨ Best wishes, Kevin

5 / 5 Share

April 1, 2022

I love this app and it is definitely helping my business grow a lot! Customer service is great and Betty was very helpful . I cannot wait to upgrade to the paid plan soon . Definitely recommended

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 / 5 Share

Jan. 26, 2022

The app is great and the team is very quick in response. The app has everything that it should have and it's definitely a treat using it.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best regards, Kevin

5 / 5 Share

Jan. 26, 2022

Amazing app, perfect for what we are looking for. Plenty of ways to earn and to reward our customers. Happy

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! So glad you are happy with our app! 🙌 Feel free to reach out to us anytime if you have any questions or if we can help in any way. Best wishes, Kevin

4 / 5 Share

Jan. 25, 2022

Ryan was super helpful and quick, assisted in getting the app going for me. I'm a first time user but I'm sure if the app is anything like customer service it will be amazing. Thank You

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 25, 2022

she was nice and helpful more then i asked for nice job.i will look at all the free stuff she gave me

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! Your positive feedback is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

Jan. 25, 2022

The live chat option is really great - they are super responsive and troubleshoot quickly. The app overall is really easy to use and easy for our customers too! The free option is fantastic, I can only imagine what the paid version is like. Thanks Rivo!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

Jan. 25, 2022

App davvero fantastica anche nella versione free. Molto semplice da configurare. Ottima anche la chat di assistenza.

Store

Joyens

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per aver scelto la nostra app! E la tua recensione a 5 stelle è molto apprezzata! 😊Ti auguro il meglio, Kevin

5 / 5 Share

Jan. 24, 2022

Love love love the app and the customer service is top notch! I am beyond happy with this app and recommend it to everyone!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you're loving our customer service. 🤩 Thank you so much for using our app and for recommending us! If you have any questions or encounter issues along the way, please let us know. Our team is always here to help. Best wishes, Kevin

5 / 5 Share

Jan. 24, 2022

This app is very helpful. I cannot believe I can use this kind of app for free. I definitely recommend you using this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Much appreciated, Kevin

5 / 5 Share

Jan. 24, 2022

So far so good, early days but it does help customer loyalty so I'm sure time will delivery strong results, especially in our market! Great support as well when needed it!

Store

Luvero

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 24, 2022

Always reassuring when customer support is readily available. Will dig in deeper to use all of the apps marketing features. I think they know that our growth is directly tied to their growth so it is in their best interest to create software that works.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review, homesalonstore! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 24, 2022

Great, works great. Always present and immediate assistance. Simple to use, it would be the best if it had page translation.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Kevin

5 / 5 Share

Jan. 24, 2022

This app is like a complete stop and shop. Excellent app - excellent customer support. They actually go above and beyond the call of duty. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Jan. 23, 2022

Love everything about this app! So easy to use & so convenient for my store. Definitely recommend it

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Jan. 23, 2022

Great app, easy to use with plenty of functions. Also want to add that they have a great customer service you can chat with and that respond very quickly to assist.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin