Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.7
feedback
1,669
chart
#934
All reviews
Rating Breakdown
Review RSS Feed
Aug. 12, 2023
Absolutely one of the best customer help experiences ever! Customer service dealt with all my queries promptly and professionally and with great speed. App runs superbly and couldn’t recommend enough
Thank you for such high praise! It's an honor to see you consider our customer service one of the best out there! We are also thrilled to see you enjoy our app in general. It encourages us to work even harder to keep improving our product for you! Please make sure to contact us with any questions. Best wishes, Searchanise team
Dec. 5, 2023
Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite. Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.
Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results! We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help. Best wishes, Searchanise team
Aug. 2, 2023
Very good app and great seach. They have a great support system always happy to help with any problem with the app.
Thank you very much for this review! It's an honor to know you chose us among other search apps. We will do all we can to not disappoint you! Feel free to contact our customer service team anytime. Best wishes, Searchanise team
Aug. 2, 2023
Good UX, lots of custom options, very reactive and straightforward customer service. Icing on the cake ? Price is super nice (12x cheaper than Fast Simon for our store). Recommend
What a fantastic review! We are absolutely thrilled to see you enjoy our app so much, thank you for letting us know about it! Please make sure to contact us anytime so we can assist. Best wishes, Searchanise team
July 27, 2023
Fantastic support staff, I would highly recommend them to others, I got to admit I was impress with all the service they provided me. Thanks again
Thank you so much for taking the time to share your experience here! It means the world for us to know that our support team's work makes a difference. Please make sure to contact us with any questions. We are always here for you! Best wishes, Searchanise team
July 27, 2023
Excellent app. It looks great and our customers love using it. Superb support! Highly recommended *****
Many thanks for this kind review! It's amazing to see our app makes such a positive impact on your store and to know that your customers enjoy it. We're also delighted to know our customer service does a good job helping you. We will make sure to keep it up! Please don't hesitate to contact us with any questions. Best wishes, Searchanise team
July 24, 2023
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work. As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at [email protected] so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you! Best wishes, Searchanise team
July 22, 2023
Fantastic support and customer service we needed a few tweaks made here and there and they did awesome work to customize the app for our site we could not be happier... love the app love the support
What a nice review! Thank you very much for taking your precious time to leave it. Seeing you this happy with our work is the best result for us. Please make sure to contact us with any questions or queries. We will do all we can to help! Best wishes, Searchanise team
July 18, 2023
I've used this app across 5+ stores I've helped with creating themes so far and it's definitely the best. The support you receive is usually within a few hours if you ever want to customize something and they generally sort any issue for you. Highly recommend.
Thank you for your amazing review and especially for your loyalty! It's a delight to see you're willing to use our app in several stores. Your high praise of our support team cannot go unnoticed either. We appreciate your kindness and it only makes our team work better! Best wishes, Searchanise team
July 17, 2023
I'm very impressed with Searchanise and how it has improved my online store. The software is easy to use, fast, and customizable. It has helped me increase my conversions and sales. But what really stands out is their customer support. They are always responsive, helpful, and friendly. They go above and beyond to solve any issues and answer any questions. They are the best customer support team I've ever dealt with. I highly recommend Searchanise to anyone looking for a powerful and reliable search solution for their e-commerce site.
Thank you from the bottom of our hearts for your awesome review! It always feels amazing to see that not just one but several aspects of our app meet your needs. That is nothing but a motivation for us! We will make sure to keep it up! Best wishes, Searchanise team
July 11, 2023
We've been using this for a couple of years now, totally happy with it. Tons of functionality and greatly increases the capabilities of the search bar. Support has been great too, quick and easy to work with.
We truly appreciate this nice review, thank you for it! Nothing feels better than knowing our long-term clients stay with us thanks to the features we offer. As you see, our support team is always ready to assist, so make sure to contact us with any questions. Best wishes, Searchanise team
July 11, 2023
Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.
Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful. Feel free to contact us anytime! Best wishes, Searchanise team
July 11, 2023
I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.
Thank you for your review! It's great to see our support team was there for you. Now you know you can always reach out to us to get assistance. Best wishes, Searchanise team
July 3, 2023
The Searchanise App is, for some years now, of major importance for our ecommerce. We use it for all the search lists, collections, filters, etc. The app is very advanced and has a lot of features and possible customizations. If you need to heavily personalize certain sections you will certainly need to rely on some development. But, in any case the support team is quick to respond, effective and very helpful. Very recommended app.
Thank you for this amazing review! It means the world to us to see that you fully use our app's functionality and find it important for your business. It's truly priceless! As you know, our support team is already there for you so please make sure to contact us with any questions. Best wishes, Searchanise team
June 29, 2023
Awesome support, the helped me set up the app, thank you very much it seems everything is working great.
We truly appreciate this review! It's great to know the setup process was easier for you with the help of our support team. We hope you see the positive impact of our app on your website soon. Please make sure to contact us with any questions! Best wishes, Searchanise team
June 23, 2023
Noticed an immediate boost to our CVR when comparing the week before and after implementing this app. There are several useful features in this app that I keep raving on about to my colleagues e.g product filters, auto-suggestions, stock status label, banners on search results, etc. It has improved our search bar drastically from a basic search bar to a modern, optimised for ecommerce search bar which can auto-populate relevant products, recipes and blog posts as the user types in the search query, etc. This app looks modern, has lots of customisability and you'll see an improvement even by using it as it comes. However, to really make the most out of it, I recommend you take some time to set up your synonyms and keywords, etc on the app and play around with how you want the widgets to appear, etc. The support team are quick and incredibly helpful too which is an additional bonus. For example, they have been very willing to help answer questions, and even make customisations for me in order to match the app to our theme's styling - e.g amending button appearance, etc. Can't fault them - try it for yourself! Thanks app creators!
Thank you from the bottom of our hearts! We are in awe of this review and of your willingness to share your experience here! It means the world to us to see how helpful our functionality and our support team are to you. It shows that we're doing it right. Nothing feels better than that! We will do all we can to continue improving our app so you always know you made the right choice. Feel free to let us know if you have any questions or queries. We will be happy to assist! Best wishes, Searchanise team
June 21, 2023
The team at searchandise are always promt to sort out a query, and give top support. The app works very well and we are enjoying much more sales because of it. Thank you!
Thank you for taking the time to share your feedback on our app here! It means a lot to us to know that our app gives you profit and that our support team helps you with all your queries. We will make sure to keep it up! Best wishes, Searchanise team
July 27, 2023
Edit: While support is quick to confirm a ticket has been created, they are backed up more often than not. This makes it difficult to receive assistance on high priority needs and leads to a standstill on optimizing the app.
Thank you so much for your review! It's amazing to know you can customize our app to suit your final goal. Our support team as well as our developers are always ready to help you if there are any additional modifications needed. Therefore, please make sure to contact us anytime! Best wishes, Searchanise team
June 20, 2023
Quest'app è fantastica e il customer care è eccezionale, sanno subito individuare le tue esigenze e aiutarti nella configurazione del più bel filtro per il tuo shop. Bravi Bravi Bravi!!!
We cannot express our gratitude for this heartfelt review! Our customer team works hard to help our clients with any queries and we are happy to see it goes go unnoticed. We will keep improving our app so it gives you even higher profit. Best wishes, Searchanise team
June 17, 2023
I've been utilizing Searchanise for quite some time now, and I must say it has been a seamless and reliable tool for my business. While I did encounter some compatibility challenges with my current theme, I reached out to their support team for assistance. They promptly addressed and resolved the issues. Their level of support is the best I've seen from any app on this platform and I genuinely appreciate their swift response. The service provided by Searchanise has truly been top-notch, contributing to a wonderful overall experience. I am grateful for their dedication and the positive impact their software has had on my store. Many thanks to the Searchanise team for their outstanding support.
What a great review! We are absolutely grateful to receive it from you! It's amazing to see that our app influenced the user experience in your store in such a positive way. We are glad to fix any issues that appear along the way to make this experience even better. Please make sure to contact us with any questions. Best wishes, Searchanise team