Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.7
feedback
1,669
chart
#934
All reviews
Rating Breakdown
Review RSS Feed
June 14, 2023
I have been using Searchanise for a while, and it works smoothly and stably. The software has some incompatibilities with my current theme, so I always make requests for their assistance to adjust it. Surprisingly, they support and fix issues quickly. The service is great, the experience is wonderful. Thank you very much.
Thank you for such high praise! We are flattered to know that both our functionality and our support team's work impressed you. Theme incompatibilities happen and we are more than happy to help you fix them for your store. Feel free to let us know if you need our help further. Best wishes, Searchanise team
June 14, 2023
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work. Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better! Feel free to let us know if any questions arise. Best wishes, Searchanise team
June 12, 2023
Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.
We appreciate your nice review! We are thrilled to see you were impressed by our app's improvement for your store. Our whole team, Ksenya and Vladimir included, thank you for taking the time to share your feedback here! Please never hesitate to reach out to us with any questions. Best wishes, Searchanise team
June 9, 2023
Viktor B with Smart Search Bar & Filters new exactly what was needed for my site. Not only was he fast but very efficient. Thank you so much!
Thank you for your review, especially from Viktor! "Fast but very efficient" is something we aim to be so we truly appreciate you describing our service this way. Feel free to contact us with any questions. Best wishes, Searchanise team
June 6, 2023
Good service. They help to solve my problem well. Recommend. .......................................
Thank you for your kind feedback on our customer service work! It means a lot to us and encourages us to keep it up. Please make sure to always contact us with any questions. Best wishes, Searchanise team
June 5, 2023
Excellent application, service client très réactif pour toutes demande de personnalisation. Beaucoup de documentations disponibles pour nous guider. Je recommande.
What a delightful review! Thank you very much for taking the time to share it! It's great to see that our documentation is useful for you, yet we want you to know you can always reach out to us for help. We will be glad to guide you! Best wishes, Searchanise team
May 30, 2023
Excellent app! Our SKU count went greater than 100K and Bold's apps got to be VERY expensive when scaling up. Not only did searchanise provide for better pricing, all the extra features plus the very responsive tech support (and custom coding they do inclusive in monthly price), is amazing. We are very happy customers.
Thank you for this generous review! It feels amazing to see you are satisfied with our pricing, feature, and support team. When our customers are happy we are happy! Please make sure to let us know if you have any new questions. We are always here to help! Best wishes, Searchanise team
May 25, 2023
Haven't gone live but so far it's amazing. Support is fantastic and documentation is great. Kudos to llya for great service
Thank you for taking the time to let us know about your experience! We are happy to see it's going great so far. We hope you know that if you need help, you can always reach out to us. Any of our agents including Ilya will be glad to assist you! Best wishes, Searchanise team
May 24, 2023
Been a great addition to our site to improve our native search app. analytics are great, help center is informative and the support is outstanding. Ksenya helped me out with an issue right away and got our mobile search modal fixed asap. Really helpful, and the cost is well worth it, perfect for our stores budget.
This review is a treasure, thank you very much! It makes us proud to know so many aspects of our app left you satisfied. Please let us know if you need our help with anything else. We will be glad to help! Best wishes, Searchanise team
May 24, 2023
Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.
Thank you for your review! It's great to see that our app met your needs. We hope your experience with our app gets even better with time. We promise to help you as much as we can, so feel free to reach out to us with any questions! Best wishes, Searchanise team
May 23, 2023
Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)
Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words. If you have any new questions, please let us know. Any of our agents would be glad to help! Best wishes, Searchanise team
Oct. 9, 2023
Great App + an amazing support team. Very quick with solving any issues we had. Highly recommend it!! Update - Just contacted support again, help was top-class as usual. Problem solved in record time .
We truly appreciate your wholesome review! If you are satisfied with both our app's functionality and our support team, it means we're doing something right. Feel free to reach out with any questions. Best wishes, Searchanise team
May 19, 2023
Fast and effective response from the support. Happy with the app.
Thank you very much for this kind review! When you are happy with our app, we are happy to see you enjoying the experience. Nothing feels better than that! If you ever need help again, you know where to find us. Best wishes, Searchanise team
May 18, 2023
I worked with Maria A. on the Searchandise Support Team to fix some styling and mobile issues we were having and she was very kind and fixed all of my code very quickly and successfully!
Thank you for taking the time to leave this review! (Maria is especially grateful) We are delighted to see our customer service work is so satisfying for you. Please make sure to contact us anytime you need help! Best wishes, Searchanise team
Aug. 2, 2023
Amazing service and great customer support also they really work hard to customise your needs. Thank you Searchanise
Thank you for being so kind to us in this review! It makes us proud of our product and customer service so we cannot be more grateful! We are always happy to help you with any queries and issues so please never hesitate to reach out. Best wishes, Searchanise team
May 15, 2023
Amazing support! They literally solve everything and very quickly. This must be the most reliable support I have ever worked with. The application is amazing, very easy to use and so many features included.
What a high praise! We are deeply grateful for your willingness to describe both your customer service experience and your opinion on the app functionality in this review. Please make sure to contact us anytime you need help. We are always ready to provide it! Best wishes, Searchanise team
May 11, 2023
This Search and Filter app has been the easiest configuration and development on our store. Thank you to the customer service team (Especially Anastasia!!!) anytime I have a question the answer is in front of me before my next breath. Cheers,
Thank you very much for appreciating our service enough to leave this review! We are happy to see you are enjoying both our features and our support team's work (Anastasia is especially grateful for a shout-out). We will do our best to keep it up! Best wishes, Searchanise team
May 8, 2023
We love Searchanise and use it on several stores. It is fantastic, and the support is great. No wonder they have so many 5-star reviews, including this one.
This review is music to our ears, really! Thank you very much! We truly appreciate your loyalty and it means a lot to us that you decided to use our functionality on numerous stores of yours. We will always be happy to help you as much as we can so please never hesitate to ask for it. Best wishes, Searchanise team
May 3, 2023
Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.
Thank you for speaking so highly of our app! It's truly an honor to see you enjoy both our functionality and customer service. Please make sure to contact us anytime you have a question or need help. We are always happy to help! Best wishes, Searchanise team
May 2, 2023
I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues. Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.
Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us. It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right. We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter. Please make sure to contact us anytime you need help. We are always here for you! Best wishes, Searchanise team