All reviews

Rating Breakdown

  • 5
    70% (458 ratings)
  • 4
    8% (50 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    20% (133 ratings)

Reviews with Text

  • 97% (635)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 10, 2023

Total useless support, they totally depend on their courier partners. They can take their own decision. If you Google this company you will come to know that they heavily change on the name of weight discrepancy and your wallet amount just finish. After that, you create tickets one after another, and they don't listen. Please don't take the services of Shiprocket you will regret it like me and other customers. Just Google about Shiproket Reviews.

Using app

About 2 months

Total reviews

7

Average rating

3.3

Developer Reply

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at [email protected] for further assistance. - MB

5 / 5 Share

March 5, 2023

Your customer support team has been highly responsive and helpful, providing timely assistance whenever I've needed it. The integration with multiple marketplaces and e-commerce platforms has made my life so much easier, and I truly appreciate the level of convenience and flexibility your platform provides. Overall, I am extremely satisfied with the services provided by Shiprocket and would highly recommend it to anyone looking for a reliable and efficient shipping solution. Thank you for your outstanding work!

Store

Kudus

Using app

25 days

Total reviews

3

Average rating

5.0

4 / 5 Share

March 5, 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

March 4, 2023

One of the most feature rich app for shipping in INDIA. Prices too are very economical. Support is great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

We are very happy with the services provided by Shiprocket, Desktop dashboard is very user friendly and shows all relevant information on shipment status. thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

GOOD SERVICES AND SMOOTH TRANSITION AND GOOD RESPONSE TIME. FULLY SATISFIED. WE RECOMMEND THIS TO ALL DEALERS.

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2023

easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2023

Great integration with all logistics service providers for domestic and international shipments. The app works perfectly without any glitches in syncing the orders on time.

Store

LOVCIA

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

I am happy with the services and the delhivery partner Hope to ship with shiprocket only. Good services

Store

MABEE

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 27, 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 27, 2023

My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2023

Great Plugins for efficient operations and delivery for ecommerce, would recommend shiprocket as for processing orders.

Using app

6 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 25, 2023

PREVIOUSLY THE SERVICE WAS FAR FAR BETTER BUT THE PAST 3 MONTHS THE SERVICE HAS GONE DONE.... BE IT IN TERMS OF PICK-UP(LATE PICK-UP) OR BE IT CALLING TO YOUR CUSTOMER SERVICE EXECUTIVE (IF WE ASK FOR A COMPLAINT NUMBER AGAINST ANY COMPLAINT THEN THEY REFUSE TO GIVE IT)... WE FEEL YOU HAVE TO WORK HARDER TO BRING YOUR SERVICES BACK UP-TO THE MARK.....

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, We hope your concern has been resolved. Your feedback is important to us and we'll surely notify our team regarding it. Please feel free to mail us at [email protected] for further assistance. - MB

5 / 5 Share

Feb. 25, 2023

Great app. Easy to install and work seamlessly. Saves me time and avoids errors that use to happen due to manual intervention.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Great for an Ecomm Business. Especially for a startup! My account manager Aman really guide me with all the shipping-related issues.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 24, 2023

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking The support team is able and invested equally in your business Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 23, 2023

ship rocket works in professional and communicative terms, is the best shipping solution, one of the best apps that works very smoothly, love using it, and a big thumbs up

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Quite helpful app helps in order processing also the rates are also the best in the market

Store

Dirts

Using app

5 months

Total reviews

8

Average rating

5.0