All reviews

Rating Breakdown

  • 5
    82% (710 ratings)
  • 4
    12% (103 ratings)
  • 3
    3% (22 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (25 ratings)

Reviews with Text

  • 96% (835)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2024

great, fast help, amazing customer experience

Store

CLIFTON

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're happy Sales Pop is a part of your store.

5 / 5 Share

Dec. 16, 2024

Great so far definitely helps covert more

Store

Uneazed

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking a moment to review our app! We appreciate it :)

1 / 5 Share

Dec. 13, 2024

Deceptive practices. We have tried canceling our subscription after being billed the first month. Instead of canceling, they automatically upgraded our account to a pro account. Subsequent requests to switch this to the free plan or 29$ plan via their contact page and through the subscription page (until them billing us was resolved) was met with acknowledgement only to find they've been charging us this higher rate for months now.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We understand that uninstalling an app from your store can be complicated and are sorry you did not successfully uninstall Sales Pop when you first reached out to us in February. We did try following up with you after noticing that you disabled Sales Pop, but did not uninstall. As we do not have access to your Shopify Admin and are not able to uninstall for you, your subscription remained active. Sales Pop will auto-upgrade you to a higher plan tier if you exceed your session limit unless you disable auto-upgrade. Many of our subscribers find this useful as they do not want Pops to stop displaying if sessions are exceeded. Your most recent charge has been refunded.

5 / 5 Share

Dec. 10, 2024

Fast support easy to use

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to share your experience :)

5 / 5 Share

Dec. 3, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! :)

5 / 5 Share

Nov. 27, 2024

Excellent!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We appreciate it! :)

5 / 5 Share

Nov. 19, 2024

best app for sales pop up i use it for one year

Store

TADY

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're happy Sales Pop is a part of your store.

5 / 5 Share

Nov. 18, 2024

Great

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! :)

5 / 5 Share

Oct. 29, 2024

Nice! Good customer support.

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much! We're happy to help :)

5 / 5 Share

Oct. 28, 2024

Great customer service when in need of support :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your time reviewing our app! We're glad to assist you.

4 / 5 Share

Oct. 28, 2024

A great Social Proof app :)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for choosing Sales Pop! We appreciate your review :D

5 / 5 Share

Oct. 30, 2024

Super helpful and very quick to respond in helping to customise for our store. Would definitely recommend using this app

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for choosing Sales Pop! We appreciate your review :D

5 / 5 Share

Sept. 27, 2024

Solid platform, does what it says, pretty fun and easy to customize

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hi, thank you for taking the time to review our app and such kind words!

5 / 5 Share

Sept. 26, 2024

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for choosing Sales Pop! We appreciate your review :D

5 / 5 Share

Sept. 19, 2024

Excellent support, clean app and does what it promises. Social proof is much needed when shopping online, and Pop! does that so well. Extremely happy!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for encouraging our team! We appreciate your review.

5 / 5 Share

Sept. 13, 2024

We recently integrated Sales Pop into our shop, RPM Flow, and couldn't be happier with the results. The setup process was smooth, thanks to Fecho's fantastic support. He was patient, knowledgeable, and guided us through every step, ensuring that everything was perfectly tailored to our needs. Thank you, Fecho, for your excellent assistance! Highly recommend both the tool and the support team!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to review our app and such kind words!

5 / 5 Share

Sept. 7, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Sales Pop! We appreciate your review :D

5 / 5 Share

Aug. 27, 2024

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Sales Pop! We appreciate your review :D

5 / 5 Share

Aug. 19, 2024

I love this app. It's straight forward and does exactly what you want. I also appreciate the simpleness of the interface. But honestly the best part of this app is the really supportive customer service. They got me set up in no time and gave me detailed replies with pictures on how to solve my problems. Very happy!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with other Shopify store owners! We truly appreciate it!

4 / 5 Share

Aug. 13, 2024

This app seems great however the session counting is inaccurate. I've had about 30 visitors to my site today but the dashboard is reading that I've had 700 sessions. This is concerning since they charge by session.

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Hi, thank you for taking the time for the review, we appreciate your feedback, Now about the session counting it is important to note that in POP a session is defined as every time the script is loaded in your shop, this means that the script can be loaded multiple times during one customer visit by opening a new tab or entering the site twice. So as you can see visitors does not equal sessions, feel free to reach out to us if you have any more questions or doubts we will be happy to clarify,