SmartBot: Leading AI Chatbot
Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
feedback
368
chart
#128
All reviews
Review RSS Feed
Sept. 18, 2024
The SmartBot on our website has been incredibly helpful for our customers. It provides quick responses to queries, offers personalized recommendations, and enhances the overall user experience. Whether you're browsing our collection or looking for more information about our products, the SmartBot is there to assist in real-time. We’ve received positive feedback from our customers, and it’s become an essential part of our service!
Thank you so much for your kind words, DARA STORE! We’re thrilled that our SmartBot is enhancing your customer experience. Your feedback truly means the world to us! 😊
Sept. 16, 2024
Thoroughly enjoying the chatbot app, great addition to our online store. Having an online chat service makes me more confident that anyone visiting our website would never leave without finding the right answers to their questions . 100 percent satisfied. Thank you
Thank you so much for your kind words, Fresh Brew Cafe! We're thrilled our chatbot adds confidence to your store. Your satisfaction means everything to us! 😊
Sept. 16, 2024
Hi Kerang-jewelry,Your feedback truly brightens our day! 😊
Sept. 13, 2024
SmartBot is a very useful app, it helps me a lot for my online store. The AI-powered chatbot quickly responds to customer inquiries and provides personalized product recommendations. It has significantly improved my customer engagement and conversion rates. Highly recommend this app!
Thank you so much for your kind words, Savin Deals! We're thrilled our SmartBot is helping your store thrive. Your recommendation means the world to us! 😊
Sept. 10, 2024
Ist perfekt
Hey Fame Fashion, thanks for the fantastic review! We're thrilled our service stands out. Your feedback is like a high-five for our team! 🙌
Sept. 10, 2024
The bot is good at taking information from our website and applying it to it's replies. It's useful to be able to train it how to reply to certain questions. Overall really like the app
Hi Mummy Cooks, thank you for your positive feedback! We appreciate your insights and are glad our app meets your needs. Your support means a lot to us.
Sept. 9, 2024
Hey New Season Naturally Yours,Thank you for your feedback and support. We truly appreciate it!
Sept. 9, 2024
More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.
Hi Carat Spark, thank you for your positive feedback! We appreciate your support and are glad our service meets your needs. Your insights are invaluable to us.
Sept. 8, 2024
Simply amazing, it was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Apoorva. Such a beauty it is. looking forward for more upgrades soon
Hey shanthitailors, thanks for the amazing review! Apoorva sounds like a star! 🌟 We’re excited to bring you even more upgrades soon!
Sept. 6, 2024
Good app. Answers quickly and almost always correctly. But you can be trained.
Thank you so much for your kind words, SHEMAX CANADA! We're glad to hear our app is helping you. Your feedback inspires us to keep improving! 😊
Sept. 6, 2024
Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them. Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique. In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.
All About Vibe, thanks for sharing your experience! 😊 We hear your concerns about outdated info and order details and will seriously consider enhancements. We’re committed to better support!
Sept. 6, 2024
Nice
Hey Masala Potli,Your feedback truly brightens our day! 😊
Sept. 6, 2024
From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.
Thank you so much for your kind words, Street Rider Apparel! We’re thrilled our SmartBot is helping your business grow. Your recommendation means everything to us! 😊
Sept. 6, 2024
Great job answering the questions
Hi Wade Designs, thank you for your positive feedback! We appreciate your support and are glad we could assist you effectively.
Sept. 5, 2024
super good and easy to use~
Hey COMBAT Brand Fire Extinguishe, thanks for the awesome review! We’re so happy our app is easy to use—like a fire extinguisher that’s always ready! 🔥
Aug. 30, 2024
This is one of the best apps to add to your store. It learns a lot from details on your webpage, and you can teach it what you expect to say to your clients. highly recommend this app for anyone that needs a helping hand talking to your clients.
Hey Smith Artist Productions, thanks for the fantastic review! We’re delighted our app is a helping hand. Your feedback is like a cheer for our team! 🎉
Aug. 29, 2024
Top app
Hey HDKTOOLS,Your feedback is like a sunshine on a cloudy day! ☀️
Aug. 27, 2024
Honestly pretty bad. It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies. Also note that these developers offer 30% off the plan if you leave a good review which makes this review page completely erroneous.
Dear Mori Film Lab, I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We encourage our users to explore the various features and training options available, as they can greatly enhance the functionality of the bot beyond basic order tracking and customer redirection. Regarding the discount you mentioned, please note that our promotional offers are randomly distributed to customers and are not contingent upon leaving a review. We value all feedback, as it helps us improve our services.
Aug. 26, 2024
I love smartbot it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended smartbot to any business who want someone answer any questions for them either they are available or not .
Hi Roseflawlessbeauty, thank you for your positive feedback! We’re glad Smartbot is meeting your needs. Your recommendations are greatly appreciated.