All reviews

Rating Breakdown

  • 5
    89% (706 ratings)
  • 4
    4% (28 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (45 ratings)

Reviews with Text

  • 93% (739)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2020

We are a wholesaler / distributor and have a number of customers / sites wanting to take advantage of our data feed with the rise in ecommerce during the Covid times. We don't want to be an IT resource centre for our customers so we have been looking for a reliable and easy to use solution. Stock Sync seems to fit the bill. We have created a setup \integration whitepaper that we now distribute to customers in need and the popularity is growing. Thanks to Jor and his team

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 27, 2020

App functions well and support team have fantastic service. We use it for all our brand stores. Highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 23, 2020

Excellent app, really versatile and user friendly. Also they offer great customer support. Highly recommended!

Store

Todo2go

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

I've recently installed this app to manage dropship products in my otherwise conventional store. I've only tried it with Shopify to Shopify suppliers so far, but it's very capable. I'm hoping the process will be as easy with other platforms and manual uploads.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

This app works very well with different feed formats, very easy to use and very powerful at the same time. The support is fabulous!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 20, 2020

terrible support, they dont refund they waste time and i suggest if you need actual help to avoid this APP. Raj and his team of timewasters will respond back every 24 hours to lead you into an endless time waste. horrible support for an app that charged me 50$ only to waste a week of my time and am now spending a week fighting to get a refund. shopify support should be ashamed of leading their users into a time waste trap like this sorry excuse Raj and his team of clown run

Using app

17 days

Total reviews

3

Average rating

3.7

Developer Reply

We are very sorry about the bad experience. I believe Raj already did our best to help out with 10 new products imported and 2000 over quantities and prices updated. We received your refund request and we reply that you have to contact the Shopify Billing team (Stock Sync is not Shopify billing team). This is how most apps on Shopify works. Again please ask for a refund from the Shopify Billing team. Our app is using Shopify billing we can't perform any refund except for refund as application credits which is very limited by Shopify.

5 / 5 Share

July 15, 2020

Great tool. The team were quick, friendly and easy to deal with. They were able to customise the feed settings to satisfy my unique requirements which has saved my team a heap of time. Recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I've tried a few other bulk uploaders to update our inventory, and none of the others can compare to Stock Sync. The ability to sync to multiple platforms, including emailing an inventory spreadsheet to a specific Stock Sync email address is unparalleled. On top of it all, their customer service is top notch. Fast response time, and thorough solutions.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2020

Excellent app! Wish i found it back when I was solely dropshipping. Very easy to use, great support and incredibly time & cost efficient. Highly recommend!

Using app

21 days

Total reviews

9

Average rating

4.7

5 / 5 Share

June 24, 2020

Easy to use and tech support is great, but just need a single tech support base. I kept getting one message from the help center (my subscription has run out), while tech support was assisting me to resolve the issue at the same time.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Have 3 feeds working very well and one of the most useful apps for us and our store for converting stock in different locations to sales

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 18, 2020

Great App. Life changer. Shopify to Shopify Token works great. Have a lot of suppliers and now can manage all of them

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2020

Stock Sync permits me to do everything I need related to my inventory, has been using it for years to help me save tons of times. Fast and efficient support team comes with it, I easily recommend this sync app over the ones I tried before.

Store

Vvög

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 28, 2020

Great customer service. They helped with an issue updating stock from Shopify to Etsy. Highly recommend!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2020

Great customer service and my team hasn't complained about any issues which means the app is doing what it's supposed to :)

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 28, 2020

This app is super useful. It helped us automate daily stock updates and also helping to refresh stock data on marketplaces. Thanks a lot guys

Store

Deluzzo

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

I've been using this app for a few days now and have asked support for some help in which they delivered excellent service. I've used the app for scheduled inventory update and new product import feed from my distributor which uses REST, Json or XML. The app does require some knowledge of API, but Stock Sync support was able to fill in the gaps necessary to complete my feeds. So glad I found this app rather than paying a developer an upfront cost to do the same thing. It's definitely worth investing in, even if it's for their trial period.

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

May 23, 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.

5 / 5 Share

May 21, 2020

Great app! We are using it to mass upload inventory and keep online quantities synced with our physical location. Great support as well, the stock sync team has been extremely helpful!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2020

Most Useful App I have installed for my business - i stock thousands of rugs in many sizes, common in the industry not all are always available instead of letting customers down - i know have it auto sync inventory units from the suppliers via drop box every day. absolute game changer. struggled with one feed but Jor was top class in setting it up for me. 5 stars and recommend to everyone. some may think apps that do all the glam stuff are more important but for me having correct stock levels is a game changer. I fail to see how anyone can give this app less than 5 stars??? it promises to sync you stock..and does so via any medium you could wish for! job done.

Using app

19 days

Total reviews

31

Average rating

4.7