syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
1,324
chart
#221
All reviews
Rating Breakdown
Review RSS Feed
Aug. 16, 2024
The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.
Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! ππ€©π
Aug. 13, 2024
Excelente APP, sencilla y facil de usar, cumple con lo que tienen que hacer y el servicio al cliente responde muy rapido y de manera oportuna.
Thank you for your excellent review! Weβre glad to hear that you find the app easy to use and that our customer service has been quick and efficient. ππ₯°π
Aug. 13, 2024
Stock Synch is an incredibly useful application, especially for businesses that need to manage large volumes of data efficiently. The app excels in automating inventory updates across multiple platforms, saving time and reducing the risk of errors. Its interface is intuitive, making it easy to navigate even for those who may not be very tech-savvy. Another strong point is the customer support. In my experience, the support team is generally effective at resolving issues. Overall, Stock Synch is a valuable tool for anyone looking to streamline their inventory management processes.
Thanks for the great review! Weβre pleased that Stock Syncβs automation and intuitive interface are working well for you and that our support team has been effective. ππ
Aug. 12, 2024
I recently started using Stock Sync for syncing my Shopify storeβs inventory, and I couldnβt be more impressed. From the get-go, their customer support team has been outstanding, offering prompt and detailed responses to all my inquiries. The app itself is incredibly intuitive and seamlessly integrates with my existing systems, making inventory management a breeze. What truly sets Stock Sync apart is their commitment to user satisfaction. They offer extensive documentation and helpful tutorials, and their support team goes above and beyond to assist with any issues or custom requests. Their proactive approach to problem-solving and regular updates ensure the app runs smoothly and adapts to any changes in my business needs. Iβve experienced minimal downtime and accurate stock updates, which has significantly improved my operations. If youβre looking for a reliable stock sync solution with top-notch support, Look for Mr. Raj.
Store
My Store
Using app
About 1 month
Thank you for your detailed review! We're thrilled to hear that Stock Sync has made inventory management easier for you and that our support team, especially Raj, has been so helpful. Weβre committed to providing top-notch service and continuous improvements. If you need anything else, weβre here to help! ππ
Aug. 12, 2024
Great app and customer service team. Always understandable and willing to help you get the best out of it.
Thank you for the great review!π»π»π»
Aug. 9, 2024
This is an excellent app! It saves you a lot of time! The support team is attentive and responds to inquiries promptly! 10/10 Special thanks to Raj
Thanks for the 10/10! We're happy the app saves you time and that Raj and the team have been helpful. ππ
Sept. 4, 2024
So far so good, they are easy to talk to Edit 4/9/24 Very patient and thorough!
Thank you so much for the reviewπͺπ»π€©
Aug. 6, 2024
Great app with great customer support. I have needed trouble shooting a few times as i am only a novice website builder and the team have always been super helpful.
Thank you for the kind words! Weβre glad our app and customer support have been helpful for you. If you need any more assistance, weβre always here to help! π₯°π₯°π₯°
Aug. 2, 2024
Well actually in the begining it comes to me like a normal app for stocks sync... but when i go in to deep you can change eveything with formulas... and all the formulas are writing in their support pages.. Also Raj and Azza is very helpfull ; even i bother them with too many questions and issues they helped to me with efficiently... I suggest you to use this app ( also if you have products too many like me with all variations it is perfect app ) Thanks
Thanks for the review! We're glad you found the app more powerful than expected, especially with the formulas. π€ππ
Aug. 2, 2024
Excellent application and excellent customer service
Thank you for your kind words. We are delighted you are enjoying the application and our customer service. Your feedback inspires us to continue providing our best! π₯°ππ
Aug. 1, 2024
Geweldige ervaring & een uitstekende service ! ongetwijfeld een 5 sterren review! Nogmaals bedankt voor de ondersteuning! :-)
Thank you for your great feedback! We're happy to hear that you're so satisfied with our service. We always strive to provide our customers with the best possible experience. Thank you for the 5-star review! π β€οΈπ
July 29, 2024
Awesome app and support
Thank you so much for your review π₯°π
July 28, 2024
This app is a scam. The company that makes this app has charged my shopify account hundreds of dollars that I did not agree to and now they will not refund me and nor will shopify. Avoid using this app.
Hi 1buy.au, We apologize for the inconvenience you've experienced with Stock Sync. We have issued the refund to your store in app credits. We did not charge you any extra and it was all prorated. Thanks, syncX: Stock Sync Team
July 25, 2024
Very useful app if you need more flexibility for the business workflows. Good support which really can help you to resolve any cases. Not fast, but they do work well which is important, archive the result. Recommend.
Thank you for your positive feedback! We are glad Stock Sync is meeting your business needs. Our support team is always here to help. Your recommendation is greatly appreciated! ππ
July 24, 2024
App wiped a load of data off live site, 3 weeks later no reply off support. Reported to Shopify, may be they have gone under.
Hi Distinctly Living, We are truly sorry to hear about the problems you've experienced and the delay in our response. Your feedback is extremely important to us, and we deeply regret any inconvenience this situation has caused. We are dedicated to providing reliable services and timely support to all our users. The data loss you mentioned is concerning, and we understand the frustration it must have caused. We are currently investigating this issue to ensure it does not happen again. We sincerely apologize for our lack of communication. Please rest assured that we are committed to resolving your issue as quickly as possible. We have contacted you via email, so please check your inbox. Thank you for your patience and understanding. Best regards, syncx: Stock Sync Team
July 22, 2024
So far the program has been a life saver. The only problem I have now is that some of my feeds... and I only get 3 of them without paying $10 more per month when I already pay $15... Is that one of my feeds from the distributor has a DNA and DNA- prefix in front of the actual product SKU. So I cannot run just one instance of the feed, I have to have 2 or 3. When I try to modify my auto scheduled feed the settings don't get saved even for a manual update with the setting. So I have to have another feed that costs me more monthly in order to update those products from the same feed I am already paying for. It works great, I love the software. But I don't want to pay nearly 2x the price to get these particular SKU variants updated because of the prefix errors my distributor has.
Hi there, We understand your concerns. Please reach out to [email protected] so that we can suggest the best way to reduce costs. We apologize for the frustration. Please send us an email so that we can assist you on how to sort out the issue. Thanks, syncx: Stock Sync Team
July 20, 2024
It was really difficult to set up, and after hours of trying to contact support, I have given up. This app is not designed for their users at all. I feel like I need a Shopify Expert to help me set it up. Also, the support chat doesn't respond, and the support email I sent bounced back, telling me to use the chat. This is a shame because the reviews of when the app works look good.
Hi Happy Pet Life, I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we fell short in your case. Regarding your feed issues and the delay in support response, I understand how frustrating this can be. We did notice there was an issue with the support email last week due to the third-party plugin, and we have solved it. We will help to set up the feeds and follow up through email with you. Thank you for bringing these issues to our attention, and we apologize again for any inconvenience caused. Thanks, syncX: Stock Sync
July 16, 2024
Great app, but sadly the customer support sucks. They take ages to answer. For me speed is the key. Having problems and taking alot of time to solve it is not good for any business.
Hi Dofts, Thank you for your feedback. We're sorry to hear about your experience and understand your concerns. We apologize for not responding on time and assure you that we will improve. We are committed to continuous improvement and take all feedback seriously to ensure that we resolve your issues. Please get in touch with our support team at [email protected] so we can address your specific issues promptly. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right. Best regards, syncX: Stock Sync
July 13, 2024
This app works perfectly fine! The support is also very helpful. The use of SyncX is a gamechanger for our webshop. I would highly recommend.
Thank you for your kind words.We appreciate your recommendation! π€β€οΈ