All reviews

Rating Breakdown

  • 5
    96% (4,816 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,693)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2025

Great customer services - solved my issue in minutes. Highly recommend.

Store

SWAIR

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 12, 2025

Had a few questions about setup, support responded in under a minute! Maya took the time to answer all of our questions and even wrote a custom CSS for our widget to match our storefront color themes. Best support team ever! In reference to the app, we have just started using the product, however the price plans are very generous and everything has been super smooth and easy to use. Will update this review after we have spent some more time using the app.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 12, 2025

Amazing customer service. The live chat was an actual engineer who could answer every question and even went into my app settings remotely to input the code I needed. For a step I needed to complete myself, Max even recorded a live instruction video demonstrating for me step by step on his screen with his audio instructions guiding me. So astonishingly helpful and thorough! Can't recommend highly enough, so far I am amazed!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 12, 2025

So far great experience. When assistance is needed the chat feature is fast with friendly and competent help and resources!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 12, 2025

The best thing about this app is it's very helpful support team. Always able to help within minutes, it is a pleasure to work with them!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 12, 2025

I was unsure what app to get and everyone has an opinion but let me say the customer help is unparalleled to any other app out there. Thanks to everyone who has helped me, Nancy and everyone else

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 11, 2025

fantastic app and service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 11, 2025

Wonderful Service, very helpful and quick. Super happy with the customer Service!

Store

My Store

Using app

3 months

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 10, 2025

Great tool, incredible customer support

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

1 / 5 Share

Jan. 10, 2025

Wasn't able to get the app to work. Wasted all week with customer support, Support were trying to assist but they were just constantly confused and there was constant communication issues. After trying for a week, we've decided we've wasted enough time.. Time to use another app

Using app

4 days

Total reviews

10

Average rating

2.7

5 / 5 Share

Jan. 9, 2025

I had a great experience with the app so far, and excellent customer service from Kate! Very happy so far

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 9, 2025

I am new to the Appstle Subscription App and after watching the videos i set up subscription plan but then had questions on the Build a box. Ask question on the chat and Jackson was quick to join the chat and help me finishing setting is up. The he offered addition feedback on how to improve the app on my website. He was able customize it to match our theme and then sent additional videos to add items to our customer account page. He waited until i was completely done before he left the chat. Something you do not see too much any more. Great and quick customer support. Would recommend the app.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 9, 2025

This is a great app for our business and the customer support is next to none! As I've worked to set it up or add/takeaway different features, the customer support team has been amazing to provide the information I have needed. I'm excited to keep using this app to grow our business!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 9, 2025

Customer Service is top notch! Often times I'll chat in to ask how to do something, and they'll not only tell me what to do, but actually do it for me.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 9, 2025

We have been looking for an app to help us run our Monthly Flower Subscriptions, and we think we finally figured it out with Appstle. Their merchant success engineers are so quick to respond, so incredibly friendly, and so very helpful! They held our hands through the onboarding process, making us feel like we had help every step.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 9, 2025

App is easy to navigate and understand and the staff is super quick to respond and were very helpful in answering our questions as we were setting up our store!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 8, 2025

Fantastic customer service. Fast, easy to communicate with, great trouble shooting, and effectively makes requested changes. Definitely recommend!

Store

Melts

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 8, 2025

I used Bold V1 for years, but had a mess when we changed to the shopify integrated version. The Appstle team has been great and I love their quick support.

Using app

9 months

Total reviews

4

Average rating

4.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 8, 2025

service is great, and integration is simple and satisfies all my needs at a reasonable price.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve

5 / 5 Share

Jan. 8, 2025

Great experience. Excellent customer service! Couldn't be easier to setup.

Store

My Store

Using app

12 days

Developer Reply

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.