All reviews

Rating Breakdown

  • 5
    95% (6,040 ratings)
  • 4
    2% (143 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 93% (5,807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

We just started with Appstle and are using the Build-A-Box feature. So far it is going great. The customer service has been great - especially Alan - who helped us sort through some CSS to perfect our offering. So far would recommend Appstle as a lower cost option to subscription for boxes.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 15, 2025

Tolle App und klasse Kundenservice. Funktioniert wie sie Soll.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

1 / 5 Share

Sept. 14, 2025

Warning – Stay Away I canceled my subscription, yet Appstle continued to charge my account and refused to issue a refund. Shopify directed me to contact them, but they still would not resolve the issue. This is unacceptable and shows very poor customer service. I strongly recommend staying away from this app to avoid the same problem.

Using app

Over 1 year

Total reviews

4

Average rating

2.0

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. I'm sorry for the confusion you had. Your subscription was canceled on August 18, 2025. The charge you noticed afterward was issued by Shopify for the previous billing period (July 14 – August 13, 2025). Since Shopify manages all billing, we do not have control of it. No further charges were made by Appstle after your cancellation. Please feel free to reach out to us at [email protected]. We will be happy to walk you through any remaining question.

5 / 5 Share

Sept. 14, 2025

The app suits us very well and works great. At the beginning we had a few minor technical issues, but support was always helpful and able to resolve the problems very quickly.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 14, 2025

Très bonne expérience avec l'app et le support, ils sont toujours la dans la minute pour appliquer toutes les modifs qui sont nécessaires à votre boutique!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 13, 2025

A great way to manage subscriptions, with tons of options for everything we need. The team is also super helpful anytime I have questions!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 13, 2025

Love how easy and simple it is to manage my subscription service. Fairly fast customer service if any issues arise too

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 13, 2025

They are extremely helpful and kind!! Don't know what I would do with out the customer support

Store

My Store

Using app

About 22 hours

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 13, 2025

Great experience. Support (worked with Max) fixed out issue quickly

Store

Pureffi

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 13, 2025

bug fixed within one minute even during the week end. I can only recommend !

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 13, 2025

Excellent customer service, very fast! The app is easy to use and customize. No errors so far.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 13, 2025

Customer success team was super helpful! Fixed my issue in 3 minutes. Also love the app. Great features and pricing.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 12, 2025

Vi valde Appstle mycket utifrån servicen som alla pratar om - så förväntningarna var höga. Appstles support är över förväntan trots ingående höga förväntningar. Otroligt snabba och hjälpsamma. Minsta problem med utseende på widget på produktsidan, etc, kodar dom direkt utan problem - migrationen för alla prenumerationer gick smärtfritt med deras support. 10/10 utan tvekan, jag är glad att vi till slut valde Appstle.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 12, 2025

I have enjoyed working with Appstle and the quality service they provide from product to customer service. Appreciate all the hard work!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 12, 2025

Their support is off the charts. Sam, Max and Hussain and Aiden, all answered quickly and solved every issue. They even provided a few extra hints with design and implemented it without me asking. One of the best support teams I`ve met.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 12, 2025

ADAM!..... You sexy(I Imagine) bastard you...... I have never had the pleasure of having MY support waiting on me. Literally left for a charger, and he had my problem sorted with picture details to walk me through what i needed to do. OUTSTANDING I SAY! And now that i know they just have 15 support engineers spread over 4 countries I must now say..... FUCKING IMPRESSIVE MATE! I have no notes, keep this ungodly quick support rolling. Cheers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 11, 2025

Max was of great support answering and setting up my subscription plans. He was fast and attentive to my questions. The video explanation was also of great help. More customer service representatives should work like him. Kepp up the good work. Thank you.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 11, 2025

Really fast support who just fixed things immediately. Very happy!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!

5 / 5 Share

Sept. 11, 2025

Easy to use/manage application, with a helpful support staff that is efficient and quick to communicate!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!

5 / 5 Share

Sept. 11, 2025

Store

Self

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!