Appstle℠ Subscriptions App
All reviews
Run far away. We’ve used this app for a while, and it has only gotten worse. We’ve dealt with constant issues, and their support team is consistently dismissive, deflecting blame onto Shopify and refusing to take responsibility, even when we provide proof. The positive reviews are either fake or from stores that aren’t doing enough volume to notice the problems yet.
Hi, We’ve reviewed our records and can confirm that only one order was created and charged. Two billing attempts were triggered. The first attempt failed due to a temporary payment-gateway limitation on the provider’s end, so no charge or order was completed. The second attempt was successful, resulting in a single valid order. Since you’re seeing an order associated with the failed attempt, we’ve raised a partner ticket with Shopify to investigate this discrepancy. The ticket ID has already been shared via email. We’ll update you as soon as we receive Shopify’s response. Please let us know if you have any questions in the meantime.
Great to work with!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Great customer service with Shane and Peter
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
I had an excellent experience with Appstle Support. Devin was incredibly helpful—patient, quick to understand the issue, and thorough in resolving it. The whole process was smooth and stress-free thanks to his guidance. Really appreciate the level of service provided.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Appstle has been a great tool for our Shopify website for adding the ability to have subscription options for our products. The app is easy to use and the Appstle support team has been very helpful when we have needed help or have questions.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Great support team
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Great app and even better customer support!
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
I'm new at e-commerce and so making Shopify website was a daunting task. There was so much I wanted to do but apps were needed and I thought it would be difficult. I'm so happy to say Appstle has made it so easy! There's so many options and integrations. It's powerful but also simple to add! The best part so far has been the incredible customer service. Typing a message into a chat I was thinking I'd get a bot, but instead I was immediately helped by a real person who was more than helpful!! Wow! No more being timid about my store integrations when Appstle is installed. So good!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Prompt response via the support chat option to fix a few things, with additional suggestions for a better display of the subscription option in store. Highly recommend
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Alden responded quickly and went above-and-beyond the help I initially needed, suggesting additional ideas for how to make the application function better on my storefront. It's so appreciated!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Highly Recommend! I’m using Appstle Subscription for my Shopify store, and the experience has been fantastic. I reached out for help customizing my subscription widget, and Brooks went above and beyond — adjusting the layout, hiding unwanted elements, changing colors, enlarging the “save %” badge, and refining the widget width to match my branding perfectly. Every request was handled instantly, clearly, and professionally. The support team truly feels like a partner who wants your store to look perfect. I was impressed by both their technical expertise and lightning-fast response time.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Easy to configure and enterprise feeling subscription application, live help through the app is a great help in finding how to set up some of the more complex features.
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Literally the greatest support experience I have had with any product ever. Richard is the greatest guy ever. Got support in under 1 minute and response time was super quick and he even found custom solutions for my specific case. 11/10
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Excellent app with customization options and great support from customer service who helped me get it set up very quickly, thanks Max
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Max was awesome. he got my questions answered immediately and over the weekend! I look forward to my next problem so we can chat again:)
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
best app specially its customer support team
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Very nice customer service that actually answers the exact question that you have. Quick response time. The app does what it says it does and has many levels of customization should you want this. Easy setup.
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
App works well, and great support!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
Brilliant. Seamless set up, plus the best customer service of any APP in the store I've used. SO impressed. Appstle is something we won't be without again.
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
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