Appstle℠ Subscriptions App
Retain customers with subscriptions, subscription box, bundles
Rating
5.0
feedback
6,382
chart
#228
All reviews
Review RSS Feed
June 19, 2025
We’ve used more than one app from Appstle, and their support has been consistently excellent. The team is responsive, knowledgeable, and genuinely goes the extra mile to help with setup and customisation. Couldn’t be happier – highly recommend their apps and service!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 19, 2025
We recently added Appstle Subscriptions to our Shopify store (kornapet.com), and it's been fantastic. The app was incredibly easy to install and configure — we were up and running within minutes. Best of all, we started receiving subscription orders right away, which was a pleasant surprise! The interface is intuitive, and managing subscriptions is straightforward for both us and our customers. Their support team is also top-notch — very responsive, friendly, and helpful whenever we had questions. Highly recommended for any store looking to offer subscription options. Great experience from day one!
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 19, 2025
Before I committed to this app, I researched its competitors. Appstle even has a comparison page to their competitors. What got me was the solid reviews in the thousands. I know why now. Support is amazing. I had a problem assigning subscriptions to only specific variants, and Aiden showed me the way at 1 am, even creating a video to demonstrate what he did. The app is solid, affordable, and again, support is excellent.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 18, 2025
The best ever support for an expertly designed app for subscriptions. I wouldn't hesitate to recommend Appstle for you too. Big shout out to Ash in Support who is a legend.
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 18, 2025
App seems good, with nice design but it is unusable! They don't provide built in option to translate manually to multiple languages. They are pushing 3rd party translation apps, that are very limited without paying for them. This problem should be fixed ASAP. You should aviod it if you want to service more than one market.
Based on store and intercom chat evidence, this review has been flagged to Shopify as a competition malpractice.
June 18, 2025
Great app! I was able to do everything I needed including entering a link for the digital subscription. Very responsive and helpful staff that helped me set up the whole thing. I highly recommend this app.
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 18, 2025
Fantastic support.
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 18, 2025
Aiden provided one of the best customer service experiences I’ve ever had, simply amazing!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 17, 2025
Very smooth transition from Recharge, excited to be here and have this level of customer service.
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 17, 2025
Max was extremely helpful and quickly sent me a loom to walk me through my issue. Thank you very much
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 17, 2025
Great app, and service is truly next level. They helped with our migration and have ben very responsive to tweaks we needed. Highly recommend!
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 17, 2025
Great team and dev work way better than these other subscription apps
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 17, 2025
Steven help me a lot, love this app and service team! He provided me with a free upgrade, which I wasn't expecting! They are great!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 17, 2025
Outstanding Support Experience with Kate 10/10! From the very first message, Kate has been nothing short of phenomenal. We came to Appstle with a complex challenge multiple subscription variants, product configurations, pricing logic, and more. After an entire workday of trial and error, frustration, and confusion, it was Kate who finally made everything work with clarity, ease, and incredible speed. What truly stood out was not just her technical knowledge, but her calm, clear, and genuinely supportive communication style. She explained everything in a way that was simple to understand, even though we’re working with a subscription app for the very first time. She not only solved our problems she empowered us to move forward with confidence. If there’s one person you want helping you set up your system – it’s Kate. On behalf of the entire team at erfolgsimpulse.eu thank you, Kate. You're world-class. With sincere appreciation, Armond Krasniqi Marketing & Media Manager erfolgsimpulse.eu
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 16, 2025
Disappointing response to payment issues when customers change credit card details. After many many phone calls / web chats and attempts to get this resolved appstle and shopify have not done anyting to resolve this ongoing issue. So what happens is when a customer who is on a subscription plan needs to change their credit card for whatever reason (and has paid via "Shop Pay") due to the nature of Shop Pay their subscription fails and payment method cannot be updated (yes I have seen the instructions but they do not work). There is no workaround other than them deleting their subscription and starting again (Which may also not work due to the insidious nature of shop pay) So you will 100% loose customers in this situation, like we have! Appstle will say this is a Shopify issue and they have no control over shop pay but the fact is it affects their app in an extremely poor way and it needs to be resolved!
Dear Merchant, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the confusion around testing with the Bogus Payment Gateway. To clarify, the Bogus Payment Gateway is only supported on Shopify development/test stores—not on live stores. Since your store is a live one, this is why the test subscription order couldn’t be completed using that method. For testing on live stores, Shopify requires enabling Shopify Payments in Test Mode. This is the only supported way to test subscription flows with real stores. As a third-party app, Appstle does not control or manage payment gateways—we rely entirely on Shopify's infrastructure for processing billing attempts. We’ve shared Shopify’s official guide (https://help.shopify.com/en/manual/payments/shopify-payments/testing-shopify-payments) on how to activate test mode with Shopify Payments, which allows you to test subscriptions properly. Please feel free to reach out directly if you've any questions or concerns—we’re here to help.
June 16, 2025
Always a great experience working with Appstle. A quality product and great support. Highly recommend!
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!
June 16, 2025
I use this app to manage my VIP group. So far so good, it as helped grow and manage my group. Support thus far has been fantastic
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 16, 2025
The Build-a-box feature is confusing for customers in their portal which is also confusing to use, and customer service will answer a message but is not always able to help. You cannot customize anything about the product page on your website unless their developers do it and they do not answer back to our messages. It's always "our developers will respond in 24-48 hours" and they never respond back. Even if you open a new message thread it is the same endless loop. I am constantly having issues with this app and we lose money on top of having our reputation with our customers damaged because our build a box subscriptions are confusing to use. I do not recommend this app.
Dear Merchant, This is Ria, the co-founder of Appstle. Thank you for taking the time to share your feedback. I have gone over your ticket. We'd like to highlight that a wide range of built-in customization options are available for product pages, Build-a-Box, and the customer portal, which can be managed directly from your end. For merchants who prefer hands-on assistance, we offer complimentary customization support within our app's scope. Please feel free to reach out to our 24x7 available support. You can also email me at [email protected].
June 16, 2025
We’ve been using Appstle for our subscription setup and couldn’t be happier. The app is super intuitive and has all the features we needed to create a seamless subscription experience for our customers. What really stood out was the support — the team responded almost instantly, even on a Sunday, and jumped in to resolve our issues quickly and professionally. That kind of responsiveness is rare and so appreciated. Highly recommend Appstle if you’re looking for a reliable and powerful subscription solution!
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
June 16, 2025
Appstle is a solid, feature-rich app for managing subscriptions. It's flexible, easy to configure, and works great with Shopify. There was one feature we initially didn’t have access to, but their team really took the time to understand our business and ensured we had what we needed. Their support is fast, kind, and truly committed to helping you succeed. Highly recommended!
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!