All reviews

Rating Breakdown

  • 5
    96% (4,826 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,703)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2024

Best service I've received. Helpful, kind, and went above and beyond helping me integrate appstle to my store!

Using app

43 minutes

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 17, 2024

Having to start from scratch once again with a new subscription app, and Jackson was so very helpful! He answered all our questions and was so knowledgeable! Thank you so much for all your help! Now to get some subscriptions!!!

Using app

About 23 hours

Total reviews

18

Average rating

4.9

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 16, 2024

Magnus from the engineering team has provided much appreciated dedicated resolving of my issues despite my multiple instances of reaching out. Really grateful for his wonderful assistance!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

May 15, 2024

Helpful service team

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 15, 2024

Fantastic Service fix a conflict with an old deleted app for no charge. Gret work !!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 15, 2024

Brooks and Magnus are really helpful, I've asked for help and they guide me in each aspect and was very efficient. Great Experience. Much appreciated. Thanks

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 15, 2024

Seems to do what I need it to do. There is a bit of a learning curve, though.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 14, 2024

Wonderful customer service! Great features and very easy to setup

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

4 / 5 Share

May 14, 2024

Using app

11 months

Total reviews

2

Average rating

4.0

2 / 5 Share

May 14, 2024

Not compatible with new Auth.net integration. Reached out to support and they told me to contact Shopify. Probably still works fine with Shop Pay but don't recommend for anyone using Auth.net.

Using app

8 months

Total reviews

21

Average rating

3.5

Developer Reply

Dear Merchant, This is Ria, co-founder of Appstle. I want to clarify that as a native Shopify app, our payments and associated gateways purely and 100% stem from Shopify. As in, we work only with payment methods that Shopify integrates with. As for Authorize.net, Shopify's still supports it. However, recently, Authorize.net introduced a new version, which doesn't yet integrate with Shopify for subscriptions and recurring payments. Unfortunately, this is a direct limitation on the payment gateway side and as a Shopify native subscription application, it is out of our scope. We are continuously monitoring the payment gateway updates from Shopify and once it is available for the new Authorize.net version, we will be automatically supporting it. Please see these documents from Shopify for further clarification: 1. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling 2. https://help.shopify.com/en/manual/products/purchase-options/subscriptions/setup#eligibility-requirements 3. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-04246 If you have any other concerns, feel free to reach out to us at [email protected].

5 / 5 Share

May 14, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 13, 2024

It looks great and the support has been excellent. I had some trouble with the price not updating in the cart and I reached out to support and within 5 minutes the issue was solved. 10/10 highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 13, 2024

The software itself has been really smooth for actually getting and retaining subscriptions. For the one time I've had a small tech issue, the team fixed it in 2 minutes and customized the look for me based on my site's theme. Couldn't ask for more.

Store

Solpri

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 11, 2024

Help desk was quick and went above and beyond to solve my issue, Mona even went so far as to get site buttons to match my theme. I am confident I made the right choice by signing up with Appstle.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 4, 2025

I have found my customer support representatives very helpful and prompt. I have been using Appstle for almost a year now and have so far had a good experience. I believe the excellent customer service to be of utmost importance.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 9, 2024

I just installed this app today and was a bit confused with the setup. Henry from support was very quick to help and fixed my issues. The support even for a smaller business like mine was amazing. Thank you Henry & Appstle team!

Store

KÖPPEN

Using app

20 days

Total reviews

6

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 9, 2024

We just switched over from another subscription platform, and their team made the migration super easy. They are responsive and even recorded videos specifically for me to help me understand one question I had. Very impressed!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

5 / 5 Share

May 8, 2024

Mia was a huge help in navigating the font tweaks and small customizations we wanted. Not only did they have support, but they also had a live chat rep at almost 9pm PST. Mia was incredibly helpful and communicative. After 7+ years of working with Shopify, this is one of the best app support experiences I have had. If you are worried about anything, I am sure the team is ready and standing by to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 8, 2024

Wir verwenden Appstle jetzt seit über zwei Jahren und sind sehr zufrieden mit den Möglichkeiten und dem Support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 8, 2024

The app works as desired, very good option for membership plans. Though, what makes it amazing is the constant support from the engineers, who can be contacted 24/7 and always provide the best quality responses, fixing absolutely everything you'd need. Thank you so much!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.