All reviews

Rating Breakdown

  • 5
    96% (4,829 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,706)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 8, 2023

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.

Using app

7 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 30, 2023

Wonderful service from the team.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 28, 2023

Extremely helpful customer support! Was able to quickly assist me in getting my vision of what I wanted my subscription plan to look like happen!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 28, 2023

Had a great experience with Appstle on some technical support for my first subscription set-up! Was able to get a couple tricky things ironed out, in real time. These folks are super pro! Would recommend...

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 27, 2023

I recently switched from another Shopify subscription app to Appstle. The migration process was smooth and error-free. However, it's important to note that the migration may not be instant. Follow the provided steps carefully and allow their team to guide you. By doing so, you can complete the migration without any issues. Since migrating, I have received excellent service from Appstle. They have been proactive in addressing any minor issues that have arisen, such as familiarizing myself with their system and making necessary tweaks to the theme code to ensure the customer portal functions perfectly. Although my store is not large and I have only been using Appstle for 2 months, we heavily rely on subscribers. So far, the experience has been very positive, and I highly recommend them.

Store

Bloss

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

March 20, 2024

The app is powerful and easy to use. The support team is super quick, patient and helpful. The nice thing is it can also be integrated with Appstle Loyalty program.

Using app

5 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 25, 2023

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 25, 2023

Great app and support!! Just what I needed!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 25, 2023

I love how easy it was to set up. Customer service is amazing.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 25, 2023

excellent customer service. App works perfectly and the speed at which I can get any support I need is amazing!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 24, 2023

Best subscription app

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 24, 2023

I really appreciate the chat service - very clear and helpful to clarify any issues. I think they do their best to make sure their functionalities work for what we are trying to do. I appreciate the videos and clear instructions their team is able to provide if anything is confusing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 24, 2023

I recently moved to Appstle from another Shopify subscription app that we had been using for some time. Basically we made the move due to some technical difficulties we were experiencing and, more importantly, a lack of responsive technical support. Our experience so far with Appstle has been nothing but great. They took care of migrating all of our subscription data into Appstle, walked me through the steps I needed to take on my end to integrate and activate Appstle, and they have been extremely responsive to all of my questions and concerns. It feels nice to get a response back in minutes or hours rather than days. I highly recommend Appstle and their staff, and a big shout out to Muhammad who got us up and running!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 24, 2023

Great Customer Service and also great App!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 23, 2023

Appstle's Subscriptions App has really great customer service. They were super fast with helping with some problems that I didn't understand. The app itself easily navigable and helps us with the subscription problem that we've been having. Definitely recommend.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 23, 2023

Awesome, cheap, and reliable. The support genuinely helps and takes time to integrate the widget into your store for you if any issues arise!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 22, 2023

Henry from Appstle was super quick and helpful. I encountered a fairly big problem, and Henry very quickly solved it meaning it wasn't long before I was adding to my list of subscribers again! Can't recommend Appstle enough!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 21, 2023

I moved over to Appstle because Recharge was raising their prices. I'm glad I did. I should have chosen them from the start. I like the fixed monthly rate with no transaction fee. Migrating all my customers over went smoothly, thanks to the Appstle team. They quickly resolved my issue whenever I had to contact support with questions. Highly recommend.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

April 2, 2024

I had a great experience today with the service provide for Appstle today. They were able to seamlessly resolve the concern and issue we had and do some promptly and professionally. Greatly appreciated!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 19, 2023

I have not yet had the chance to use the app in its entirety, however setting up the app I had an issue that I did not know how to fix. I simply messaged the chat and in less than a minute I had a response! Mona was incredible and helped solved my issue so quickly! The best customer service I have experienced thus far :) Can't wait to start using the app!!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)