Appstle℠ Subscriptions App

Oct. 18, 2023

For the past 12 months, I've been using the Appstle Subscription app, even though my subscription numbers are relatively modest at the moment. Looking ahead, I'm eager to grow my subscriptions in the next year. What truly impresses me, though, is the incredible customer service this app offers. It's a standout feature that keeps me hooked.

Oct. 18, 2023

So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.

Oct. 18, 2023

Very nice features and quick support

Oct. 16, 2023

Very useful, and not too complicated to use. Easy to learn and very helpful team.

Oct. 13, 2023

Need to easily sell subscriptions & memberships? This is it right here!! So far their team has been super responsive and helpful. So glad we found this app to help us grow our gym. We look forward to continuing to use Appstle.

Oct. 13, 2023

that was really nice app and support was really helpful

Oct. 13, 2023

Mona was fantastic to deal with! quick response and went above and beyond. suggested another function i didn't know of and improved the site for me! Will happily deal with Mona again.

Oct. 12, 2023

Quick responses and great service

Oct. 12, 2023

The Appstle team are INCREDIBLE! No matter the time of day or night - there is always someone available to help and resolve any queries. Highly recommend using Appstle.

Oct. 12, 2023

Great customer service ! Quick and efficient.

Oct. 10, 2023

Very nice support team. And the app works well!

Oct. 9, 2023

I love this app. Their support team is above and beyond. This app is a life saver for any business. Recurring orders guarantee the income that your business needs! 100000/10 . I recommend this app to any shopify store.

Dec. 28, 2023

UPDATE 12/28/23: A few weeks ago, a code change was rolled out and broke so many things in our configuration. We are now dealing with mess after mess after mess. Every day something new is broken. These developers roll out code changes without taking into account and testing what will happen to existing configurations. At this point, we are going to have to find another subscription app. So upset we spent so much time building out this app. UPDATE: Have been live for over a month and have been very pleased so far. The team is always quick to help us with any issues we run into and our customers have been very happy with the customer portal compared to our previous subscription app. It took a bit to get it fully configured how we wanted it to and understand all of the settings. But now that we are up and running, 5 stars. UPDATE: One of the Appstle developers got on a video call with me and it was determined that another app in my theme was causing this to happen and not Appstle. Updating my review from 3 stars to 4 because we are still working on some bugs with the Build A Box feature, but they are always very responsive and the app has a lot of potential if we can just get it all configured the way we need for our use case. There is no doubt that for the price, this app has the most amount of features for subscriptions. Lots of different ways you can configure it. However a big warning here…we have this app turned off and have had 3 customers forced into a subscription without signing up for one. While this is only about 2% of our orders during the timeframe, these customers were livid and thought we were scamming them. The customer support team is always quick to respond, but after a week on this particular issue they determined that my screenshot that I showed them of it happening (yes, I was able to recreate it myself) was a “misunderstanding” and nothing is wrong. In my testing I have determined that the only fool proof way is duplicating products to have one product be in the Build A Box and the original product be the one-time product. Otherwise you run the risk of customers getting forced into a subscription without choosing one. And if you have the app turned off in your theme, that means nothing…beware that there is a chance customers will be forced into a subscription even when you have it turned off.

Oct. 7, 2023

Great experience with merchant success engineers Harris

Oct. 7, 2023

It's always a pleasure to contact with the team of Appstle Subscriptions App, they are so good guiding you, they will resolve every question that you have about their app. Thank you so much!!

Oct. 6, 2023

The Appstle team is great to work with. Having their in-app chat has been super helpful and with any question I've had so far, they're quick to get back to me and help resolve any issue I've had so far. Been a great experience so far!

Oct. 5, 2023

Amazing product great costumer support

Oct. 4, 2023

The team is very helpful and the app itself is great too!! They help you with almost anything you are trying to implement and are patience and understanding with each need. I highly recommend anyone wanting to try out a subscription app to try appstle and see for yourself!

Oct. 4, 2023

Awesome app that does everything I need, but the customer service is where it's all. The help I received setting up blew me away! Thank you!

Oct. 3, 2023

The App has been very easy to work with so far. I am looking forward to seeing it in action once we launch!