All reviews

Rating Breakdown

  • 5
    96% (4,829 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,706)
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5 / 5 Share

Oct. 3, 2023

Very seamless process setting up, also when i had a slight issue i messaged and they responded within minutes and also help change my design. Very grateful and would recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 3, 2023

The support and engineering team is very responsive! They were very helpful when setting up a new theme and have had multiple good experiences interacting with them.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 3, 2023

Exceptional support team. Always willing and able to help!

Store

Fitties

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 3, 2023

Appstle is hands down the best Shopify app platform I've ever used! They totally rocked customizing my subscription module and even tweaked things to fit my brand perfectly. What blew me away? Lightning-fast responses. Seriously, they reply in minutes! That's something I've never seen with other Shopify apps. If you want top-notch service and killer customization, Appstle is the way to go!

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 2, 2023

Easy to use. Awesome customer service. They are truly there to help 24/7. I recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Oct. 1, 2023

The customer service is top notch. Best I've seen on Shopify!

Store

Sockfly

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Oct. 1, 2023

I'm quite new to shopify and all these apps and stuff but the support team is making it all very easy. They really have gone way beyond every time I ask for help. Today I was helped by Nancy and she offered to fix issues I didn't even think about I had. Very happy with the sevice. kind regards, miki

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 30, 2023

This is the third time I've needed customer service. (Not for a product issue, just because I'm ridiculous with computers) Each time I had someone different help me and each time my experience has been wonderful!. I always feel respected and not like my ignorance is of annoyance to them. *Thank you customer support people*

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 28, 2023

The support team is incredible! They did a bunch of custom work for me at no charge. I had heard things about how great the customer service is with Appstle but now I believe it. I look forward to working with them

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 28, 2023

Great customer support! Had an issue I was struggling with, dropped a message into the chat and was resolved within minutes. Very happy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 27, 2023

Great app and the chat feature has been a life saver when trying to big subscription issues and theme's syncing.

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 26, 2023

the customer service is insanely good

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 26, 2023

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience. One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

1 / 5 Share

Sept. 26, 2023

Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!

Using app

Over 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Hello, We have checked out the issue thoroughly on our end with our developers, and according to the investigation, we believe something has changed in your theme, and it intermittently loaded our script twice, which caused the widget to show up twice on the product. We have made updated our code now, and things are working fine. We've emailed you about the fix as well. Could you please confirm if the issue is fixed on your end? Please feel free to reach out if you need any other assistance, and we will be more than happy to help. Since Appstle, similar to any other software, is a tool embedded in your store site, any change to your store (theme update or installation of other apps) may sometimes result in overriding or conflicting code. If that happens, please either involve your developers immediately to correct the conflicting codes, or reach out to us. Our support team is highly technical and will be able to fix it immediately.

5 / 5 Share

Dec. 20, 2023

Fully recommend Appstle, app works really well. The service team are awesome, these guys are legends, always get back to me within minutes and help me out straight away.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 25, 2023

super easy to use and looks great on my website. i noticed my subscriptions weren't working like they should have been and entered the Appstle live chat option for support. The issue was fixed in less than 10 minutes and it was incredibly easy to communicate with the support team. very good experience

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Sept. 25, 2023

the use is a bit complicated, but the service is great.

Store

Levate

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 25, 2023

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Sept. 25, 2023

The customer service is top-notch. Mia helped solve my issue efficiently. She also helped with another question I had by creating a step-by-step video for me. That's perfect for me as I am a non-techie.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Sept. 25, 2023

Honestly the most amazing customer service I've ever had working within the Shopify ecosystem of partners. The Appstle team, Mona specifically was great. I was having an issue with the App running properly because the snippet code from on of the competitors didn't uninstall completely. The problem was found quickly and Mona was able to fix everything within minutes once I provided collaborator access. Tremendous service.

Store

ARETEA

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.