All reviews

Rating Breakdown

  • 5
    96% (4,832 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,708)
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5 / 5 Share

July 27, 2023

Great app for subscriptions and even the free plan is very good. Amazing customer service every time!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 26, 2023

Their support is second to none! I will continue using them for their customer service alone. Within 2-3 minutes of submitting an issue, someone is looking into it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 26, 2023

Good app, works well, all the features needed and has very good support. Customers like it too. Highly recommended.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 26, 2023

I'm setting this app up now. I still have yet to use it but I wanted to come on here and say that their customer support is on point. Kehanvi was so helpful!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 25, 2023

Appstle integrates seamlessly with my store and authorize.net. I own a company that offers some hemp/cbd products, which makes finding quality commerce plugins challenging. Appstle is a robust tool yet easy to use and the customer service is extremely responsive and timely. I frequently "nerd out" over this plugin when working on the backend of my site!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 25, 2023

Great support - If you are looking for a team and app that can actually help any time any day, you cannot go wrong with them! way better than other apps.

Store

BossWe

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Nov. 20, 2024

We've had our teething issues, but the support team is always very responsive and helpful to resolve things. The system works and doesn't give us too many issues so we are happy with it.

Store

Neat

Using app

Over 1 year

Total reviews

13

Average rating

4.2

Developer Reply

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565. As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.

5 / 5 Share

July 24, 2023

I rate Apptle 5/5. The support team is amazing and the features of the application support most business needs!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 22, 2023

Fair pricing, good features & responsive support team! So far so good. I'd recommend this over other subscription apps.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 21, 2023

Great app with great support. I recommend using this app over the other sub apps as its so easy to use.

Using app

5 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 21, 2023

Absolut genialer Support, der einem bei jedem Anliegen bei der Implementierung hilft. Die App ist wirklich super leicht einzubinden und es sind alle Einstellmöglichkeiten vorhanden, die sich ein Kunde bei einem Abonnement wünscht.

Store

SOCCESS

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 20, 2023

This should be a 10 Star review. The best customer service possible. I had an odd request, Annie handled it in zero time. Use this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 20, 2023

They helped me get my subscriptions installed after we applied a new theme, and they had disappeared. Very helpful and friendly!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 20, 2023

Great app. Does everything we need it to and the support is fantastic. We were able to set up a demo call with an engineer (so he was able to answer technical questions very well) and the chat support responded within minutes and they are also very helpful. Their pricing is also very reasonable and has an excellent free tier that isn't limiting for getting started. Overall, I would highly recommend it for subscription needs

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 20, 2023

Apstle Subscriptions is an excellent Shopify app, and their engineer, Nandita, provided exceptional support. Prompt and efficient, Nandita's expertise in the app was evident as they swiftly tackled my business needs. Their clear communication and friendly demeanor made problem-solving effortless. They went above and beyond to ensure my subscription system ran flawlessly. Overall, a stellar experience with Apstle Subscriptions, thanks to Nandita's top-notch assistance. Highly recommended!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 20, 2023

This app does exactly what we need it to do! The team are beyond helpful when you need help with anything, I really feel like they care about what we are trying to do. This is a fantastic service with even better customer service!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

July 20, 2023

The app that I need for my subscription! Also, customer support is awesome. She was very patient with me and even made a video for me to watch how to do it! @Momna.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 16, 2023

A really good product that does exactly what we need. Has plenty of options and flexibility for those really niche and intricate products. We're very happy with how it's working so far.

Store

DecafCo

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 16, 2023

Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle. JR

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

July 16, 2023

Easy to use and quick chat responses when we've needed help! The team is always on call for questions and resolves things with easy to follow screenshot guides.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.