All reviews

Rating Breakdown

  • 5
    96% (4,832 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,708)
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5 / 5 Share

Aug. 26, 2023

I am legit blown away by this app! The customizations are literally endless and it offers migration services if you have a subscription program elsewhere and want to move the products and your current customers to Shopify. I am not super tech savvy at all and the support team has been so amazing about walking me through every step of the way. Plus my customers will have so much more control over their subscription than they did on my Wix plan.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 25, 2023

So far the app is very very good, exactly what i was looking for. Excelent customer service to solve any doubt you can have about the implementation.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 25, 2023

great customer service, easy to access, 24/7 availability. Not sure how I feel about the subscription plan prices.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

4 / 5 Share

Aug. 25, 2023

Appstle its a great and versatile subscription app for your store giving you plenty of customization options. However after quick setup there few few bugs(mainly how the module is integrated and displayed in the store) which makes the life harder. I had to contact the support which is amazing and helped me quite quickly with everything I needed. It works like a charm now. Also UX of the admin could be improved but still good enough to work with

Using app

3 months

Total reviews

5

Average rating

4.0

1 / 5 Share

Aug. 25, 2023

don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, no thing, then i messaged again and a new person came on. They had the audacity to tell me it wasn't their app widget and they couldn't do anything about it. They don't even know what their own widget looks like. I showed them proof again it was definitely theirs (it was the only subscription app I had installed, was a new store). Again they said the same thing, it's not their app widget, and they couldn't help. Wow! pretty bad customer service.

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, We apologize for the inconvenience you faced with our app. As explained in the loom videos, the issue you encountered with the radio buttons was related to the widget that was being rendered from your own theme. I am glad we were able to align and get that sorted eventually. We are super glad to have you continue with us! We should have been faster with the support, and I sincerely regret the experience you received from the first representative. We have put them back on training, to ensure we don’t have any gaps in our service and to meet the high bar we have set for ourselves. Please feel free to reach out if you have any further questions or concerns.

5 / 5 Share

Aug. 24, 2023

I highly recommend this app. The customer service team is amazing and went above and beyond to handle my initial concern and provide excellent service beyond that. The app is user-friendly and when I ran into a minor issue and was ready to uninstall and cancel my free trial the customer service rep went into the code and customized the widget to my specifications.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 24, 2023

The best tech support i've ever had. Mitanshu was so helpful and quick - it made me subscribe to the Starter level of the app.

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 24, 2023

Hasnain offered AMAZING service! He was easy to communicate with and was able to address all of my questions / concerns quickly and delivered high quality work.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 23, 2023

The experience was wonderful. The team was very responsive and quick to identify the issue that I had.

Using app

6 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 23, 2023

Would highly recommend if you have a subscription business. Easy to use, responsive customer service, great interface and a lot of features.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 9, 2023

Harris was very helpful, and gave me clear instrustions with screen shot. He helped solve ALL my issues. He is a real asset to the company!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 23, 2023

I'm very happy with the app - I am just starting my subscription box service and was pushed to another app, but this one did everything I needed and was free. I have had to reach out to the chat twice now because I was not understanding everything, and both times I received responses very quickly and my questions were answered. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 23, 2023

A great team of developers and always quick to sort any issues, I spoke to Hassan most recently and even though I was called out of the office urgently he fixed the issue there and then for me coming into the office the next day. Excellent customer service! :) Thankyou from For Petz NI

Using app

9 months

Total reviews

9

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 23, 2023

Great, active team to answer setup questions in minutes. great choice i made here using the Appstle service

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 22, 2023

Relatively smooth onboarding so far. Their pricing is very fair and pretty intuitive user interface.

Store

Shield

Using app

6 days

Total reviews

4

Average rating

2.8

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 22, 2023

The customer support is superb alone! The app is just a plus :) Nandita worked closely with me until we got things precisely where they needed to be. I now feel comfortable opening my newly built business and I am ready to take customers! P.S. I have tried several different subscription apps before this one and boy did I waste a great deal of time. Thank you Appstle for all the help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 22, 2023

I am absolutely thrilled with the exceptional customer service provided by Nandita while setting up my subscriptions. From the moment I reached out for assistance, Nandita displayed an unmatched level of professionalism, knowledge, and enthusiasm that truly set the tone for a remarkable experience. Nandita's guidance throughout the setup process was nothing short of amazing. She patiently walked me through each step, explaining even the most intricate details with clarity and precision. Her expertise was evident as she effortlessly answered all of my questions, no matter how complex they were. It's rare to find someone who can make even the most technical aspects feel approachable and easy to grasp, and Nandita certainly possesses this talent. What truly stood out to me was Nandita's genuine dedication to my success. She wasn't just focused on getting the job done; she was invested in ensuring that I not only understood the process but felt confident moving forward on my own. Her proactive approach in anticipating my needs and potential challenges was incredibly reassuring. It felt like I had a true partner by my side, committed to helping me achieve my goals. Nandita's patience and positive attitude are worth highlighting. Even when I encountered obstacles or struggled with certain tasks, she remained patient and encouraging. This created an environment where I felt comfortable asking for help and learning at my own pace. Thank you, Nandita, for your outstanding support and for making our app setup experience truly memorable!

Store

Minea

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 22, 2023

This app is easy to use and the customer service is excellent. Mohammed was a big help in answering questions.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Aug. 22, 2023

It seems like I haven't even tapped into the entirety of what this app is capable of. It has made a lot of things possible for my business. Not only that, but the customer support is available (what feels like) 24/7. Honestly amazing app, and even better team behind the project.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 21, 2023

The app is easy to integrate and works well for what we need. The support team are extremely helpful and quick to respond to any queries, often sharing loom videos and detailed explanations. Highly recommend!

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)