Appstle℠ Subscriptions App

Great customer service and very helpful for new start-up / setting up the business

Great team and dev work way better than these other subscription apps

Steven help me a lot, love this app and service team! He provided me with a free upgrade, which I wasn't expecting! They are great!

Outstanding Support Experience with Kate 10/10! From the very first message, Kate has been nothing short of phenomenal. We came to Appstle with a complex challenge multiple subscription variants, product configurations, pricing logic, and more. After an entire workday of trial and error, frustration, and confusion, it was Kate who finally made everything work with clarity, ease, and incredible speed. What truly stood out was not just her technical knowledge, but her calm, clear, and genuinely supportive communication style. She explained everything in a way that was simple to understand, even though we’re working with a subscription app for the very first time. She not only solved our problems she empowered us to move forward with confidence. If there’s one person you want helping you set up your system – it’s Kate. On behalf of the entire team at erfolgsimpulse.eu thank you, Kate. You're world-class. With sincere appreciation, Armond Krasniqi Marketing & Media Manager erfolgsimpulse.eu

Disappointing response to payment issues when customers change credit card details. After many many phone calls / web chats and attempts to get this resolved appstle and shopify have not done anyting to resolve this ongoing issue. So what happens is when a customer who is on a subscription plan needs to change their credit card for whatever reason (and has paid via "Shop Pay") due to the nature of Shop Pay their subscription fails and payment method cannot be updated (yes I have seen the instructions but they do not work). There is no workaround other than them deleting their subscription and starting again (Which may also not work due to the insidious nature of shop pay) So you will 100% loose customers in this situation, like we have! Appstle will say this is a Shopify issue and they have no control over shop pay but the fact is it affects their app in an extremely poor way and it needs to be resolved!

Always a great experience working with Appstle. A quality product and great support. Highly recommend!

I use this app to manage my VIP group. So far so good, it as helped grow and manage my group. Support thus far has been fantastic

The Build-a-box feature is confusing for customers in their portal which is also confusing to use, and customer service will answer a message but is not always able to help. You cannot customize anything about the product page on your website unless their developers do it and they do not answer back to our messages. It's always "our developers will respond in 24-48 hours" and they never respond back. Even if you open a new message thread it is the same endless loop. I am constantly having issues with this app and we lose money on top of having our reputation with our customers damaged because our build a box subscriptions are confusing to use. I do not recommend this app.

We’ve been using Appstle for our subscription setup and couldn’t be happier. The app is super intuitive and has all the features we needed to create a seamless subscription experience for our customers. What really stood out was the support — the team responded almost instantly, even on a Sunday, and jumped in to resolve our issues quickly and professionally. That kind of responsiveness is rare and so appreciated. Highly recommend Appstle if you’re looking for a reliable and powerful subscription solution!

Appstle is a solid, feature-rich app for managing subscriptions. It's flexible, easy to configure, and works great with Shopify. There was one feature we initially didn’t have access to, but their team really took the time to understand our business and ensured we had what we needed. Their support is fast, kind, and truly committed to helping you succeed. Highly recommended!

Works well & offers quick, helpful service.

Helped me immediately then offered even more help to make my experience even easier.

Adam was amazing in helping me with all my issues. Even things that I thought would be outside of their capabilities. Highly recommend and a fantastic support team.

Super responsive and helpful support! every time I needed help, the live chat team got things sorted really fast. They always understood what I was asking and just got it done. Really appreciate how efficient and reliable their support is :)

Attentive and responsive support 24h/day, with very helpful and hands-on migration support.

We really like the app, and especially the support that is provided. Always available and easy to work with. Thank you so much.

Ash just provide fast and perfect support. They are really there for you, if you need something.

Very happy with the service and support, as well as the fast assistance. What we were never able to do in PrestaShop, we managed to do in Shopify in just a few minutes.

Absolutely insane support from App team during migration. Speacially, Paul who managed to migrate subscription data from another app to Appstle. Thank you :)

Gut und verständlich erklärt. Bei Problemen ist der Live-Support 1 A!