Appstle℠ Subscriptions App

July 14, 2023

If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect! It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to. And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly! I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.

July 15, 2023

Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store! I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!

July 12, 2023

This app works exactly as I need it to, and any assistance I need is promptly attended too. Thank you!

July 12, 2023

Really great and quick response to a recent support request via the developers website - super happy with the plugin!

July 12, 2023

Great support. Momna helped us very quick and gave as the resolution we needed. Haven't tested the app yet but the support get's 5 stars.

July 12, 2023

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward. For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected. I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync. @Appstle team - there is a big opportunity for improvement with the migration process. In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required. It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed. I would definitely recommend this app if you're running a subscription offering in your business. Special mention to Annie, Momna, and Maryum who are always excellent tech support.

July 11, 2023

AMAZING SUPPORT! Tech Savvy, Quick communications, no waiting time. The support team is highly dedicated, even after hours! HIGHLY Recommended. A+++

July 11, 2023

The Appstle team has been extremely helpful! They were patient with my questions and took the time to ensure my problem was solved. Very excited to use their app on our site!

July 11, 2023

The support team is out of this world with responsiveness and handling of request in our experience. I have not launched the app yet but in our testing the product works exactly as described and has been intuitive to use.

July 11, 2023

Very good, quick and straight forward help. My issues were resolved immediately, very positive experience, highly recommend

July 11, 2023

Just installed the app. So far so good, simple, easy to use, and intuitive. Some features aren't available until higher price points. During setup and playing with how I wanted things to work I must have broken something in my theme, and I have to say that their service is great, very responsive, and helpful. They fixed whatever I broke in about 30 min.

July 11, 2023

This app seems to have it all, great integration as well as customer service. Definitely recommended

July 10, 2023

Excellent. I was able to get my questions answered and the video tutorials were very helpful. The rep was very nice and patient making sure I understand how to keep my customers happy.

July 10, 2023

So far so good! I have been looking for the perfect Subscription App to meet my needs for years. I think I have finally found it! Each time I have contacted support, I have been met with professionalism and knowledge.

July 10, 2023

Kehanvi made it really easy to get my problem resolved. She was very quick and knowledgeable with her replies and was not upset when it took me a while to get back to her. Great experience.

July 10, 2023

Absolute amazing support and devs that work on the app. There is still a bit of room for improvement in terms of features, but so far everything works great and the support is really great and super fast. Thanks so far for everything!

July 10, 2023

Appstle is a game-changer! This Shopify app makes creating subscriptions for my store a breeze. The user-friendly interface and seamless integration have saved me time and effort. The customization options are fantastic, allowing me to tailor subscriptions to fit my business needs perfectly. With Appstle, I've seen a significant boost in recurring revenue. It's a must-have for any Shopify store owner looking to capitalize on the subscription model. 5 stars!

July 9, 2023

The chat support was super quick and helped way more than just sending a video link. Once Annie realized that my issue was greater than the normal need, she jumped into our account and fixed it! Definitely better support service than i expected, especially when i needed it most.

July 8, 2023

Great app, the support was extremely responsive and precise. The pricing is adapted to the growing needs, much appreciated Keep going !

July 8, 2023

The best thing about this app (besides the fact that it works well with our theme - we had endless problems with the last app we used) is the customer service. The responses to customer service chat are quick, helpful, and easy to navigate. I've been given clear directions as to what the service professionals need from me, or they just go ahead and make the change quickly and efficiently. It's been a great experience overall. One thing to be careful of is that there are a couple of grammar/spelling errors in some of the email templates and information screens, so just be sure to check them carefully before publishing.