All reviews

Rating Breakdown

  • 5
    95% (6,136 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 93% (5,892)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2022

I just installed the app and it was very easy and the support team, (Ahmed) helped me in every customization. I am so glad to be using this app. Thank you so much for the incredible support.

Using app

About 2 hours

Total reviews

5

Average rating

4.8

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 25, 2022

Very helpful customer service and great functionality. They are listening to their customers and improving the app accordingly. Great app and great company!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 25, 2022

Using it to upsell hopefully! The customer service was out of this world tho! Highly recommend! Seamless integration to my shopify store too

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 25, 2022

Was looking for an app to offer floral subscriptions and this one has been great so far. Customer service is very quick and efficient and has been very helpful.

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 25, 2022

They are always quick to answer any questions and action any requests that I have. Good, friendly service

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 24, 2022

I'm glad we made the decision to run with Appstle - thus far it's been very simple to use. Customer service have responded really quickly and efficiently. Happy customer!

Using app

28 days

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Aug. 22, 2024

Truly amazing support. With me every step of the way. Changed from BOLD RO to Appstle RO... why? Well because the service with Appstle is wonderful, the price is right, and it goes to Shopify Payments, not another high priced gateway, no additional fees. They support the merchant every step of the way, from Zoom meeting to chat, 24/7. Never look back and watch your store grow. Wish we had changed sooner, but we have now and are very happy that we did. Looking forward to our RO grow with Appstle! GET THIS APP for RO. Update June 10,2022: This app is great, superb support. Worked on a problem for us for 1.5 days and they corrected and removed excess code from another RO developer who left traces behind. Functionality is perfect! Need RO/subscriptions? Get this app, the support is impeccable! Update 8/22/2024: Customer service is amazing! We needed support to fix a conflicting issue with another app, and within 36 hours APPSTLE resolved the issues so that everything is working smoothly. Great experience working with Magnus... thank you!

Using app

About 2 years

Total reviews

11

Average rating

4.5

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

4 / 5 Share

May 24, 2022

The customer service has been amazing, answering all my questions and providing tips on how to customize my subscriptions. Well worth it

Store

Chime

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 23, 2022

Got so sick of Recharge! So far, the customer service at Appstle has been awesome and the switch was easy. Highly recommend this app. Zoha was super awesome to work with!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 23, 2022

Great customer service from Mitanshu. Helped with our custom theme integration. Very patient as we made sure everything was perfect.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 23, 2022

Super easy to use, and if you need any help, its quick and they go beyond what you even imagined! Highly recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 21, 2022

Very easy to download, very helpful support team! EXACTLY what I was looking for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 20, 2022

Very happy with my experience!! Great customer service and integrates perfectly and easily with our shop. I recommend it over the app recharge for service and compatibility.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

5 / 5 Share

May 20, 2022

The app has been wonderful so far! And the customer service team is great. Mann, a representative, was able to help us with everything we need!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 20, 2022

Funktioniert super und die Einstellungen waren ebenfalls leicht gemacht. Auch der Support reagiert sehr schnell und hilft super

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

3 / 5 Share

May 19, 2022

Can't access the app, keep getting server error with code page, (only can access app at random) and no one has looked into it when I requested assistance.

Using app

About 2 months

Total reviews

6

Average rating

3.5

Developer Reply

Hi, This is Ria, the co-founder of Appstle. Thanks for sharing the feedback. I apologize for the inconvenience you faced in the past. We hope all your issues are sorted now, and that our app is working smoothly. Please do not hesitate to reach out to me at [email protected] or [email protected] if you need any help in the future.

5 / 5 Share

May 19, 2022

I downloaded this app and had it up and running in a matter like 20 minutes! I had one question during set-up and used the chat function- customer service responded right away. They even went above and beyond by helping me customize the widget to my theme. Highly recommend!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 19, 2022

We have been using another subscription app for a few years now which has worked well so far but we found the customer support lacking and any customisation of the app to be quite difficult if you don’t know code! We started the onerous task of looking for alternatives and finally found Appstle. From the outset the customer support was (and still is) hands down the best we have found from any Shopify app – and that was when we were still trialling the product. We had hundreds of existing subscribers to migrate and Appstle supported us all the way through. The superior customer support makes it feel like they are a part of your own business. Whilst we started on this journey to replace our existing subscription platform cautiously – all I can say is we should have done it sooner! Happy Paws Pet Food

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 19, 2022

Still checking out the app. Just installed it and was getting a little frustrated but the chat feature really helped. Mitanshu came onboard and he did a great job getting me going. Without his intervention, I may have deleted the app. FYI - I downloaded Recharge before this- got frustrated with it and deleted within 5 mins. Difference here was getting excellent customer service. Nice job!

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

2 / 5 Share

Aug. 1, 2022

I've decided to update my review after some time using the app. The app is fine, and more or less does what I need it to, but I'm having a lot of trouble with the customer service. Response times are extremely slow, and the answers they provide are usually very vague and not helpful. I can definitely attest that the level of support has diminished since starting with this app. Currently, I have many subscriptions that are scheduled to process, but are not processing a their scheduled time. The response I received to this issue was "they are in the queue, please give it more time." Even after asking to elaborate, I could not get a more straightforward answer. Support I've received in the past has eventually lead to a solution, though it's usually not exactly what I've been seeking. There are a lot of limitations within subscription settings that don't make sense, and the way much of the user interface is translated into English is difficult to understand. Overall, not pleased with the user-friendliness of the app. --- original review --- Kehanvi was a huge help today. Initially I had a problem with theme integration, which was a simple fix. That led into some more specific questions about my subscription offerings, and I was able to figure out exactly what I needed. Thank you! So far it seems like Appstle is going to work great for our business. There is a little bit of a learning curve setting it up, but it has a very customizable experience. Looking forward to launching our first subscription.

Using app

3 months

Total reviews

4

Average rating

4.3

Developer Reply

Hi, This is Ria, the co-founder of Appstle. We apologize for the less than stellar experience with our customer service. Since the time of the review, we have beefed up our Merchant Support team, to ensure we have strong 24x7x365 support from a highly technical team, across time zones. We hope all your issues are sorted now, and that you are having a smooth journey with Appstle Subscriptions. Please do not hesitate to reach out to [email protected] if you have any other questions. We are available 24x7x365.