Appstle℠ Subscriptions App
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Great customer service
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So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend! Update! The first subscription is set to process tomorrow. Everything is going well. I have had a lot of questions for their support team and every one of the team members has been very helpful, took the time to answer all of my questions, and even made videos and screenshots to walk me through some things. Still 100% Recommend this app!
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The App has everything you need with subscriptions. The customer portal and interface is really clean and easy to use for our customers. The support team are really quick to help with issues big and small and I have not run into any issues that could not be solves. I would recommend this app to anyone looking to have a subscription service on their website.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
I am very pleased with this app. I wish I had more control over the customization but their support is very responsive and easy to work with. Only downside is that subscription orders don't merge when there are multiple subscriptions at the same time if they have different intervals. But, all apps seem to have this issue.
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Great customer service especially Jackson and also the best subscription app (I have tried all of them). Just wish they have a function to let customers plan their subscription in advance with different products on the store every month. But anyhow, everything is amazing :)
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
support is fast and good they help you directly and the app is great
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
This app offers a comprehensive set of subscription features and is easy to use. There was an issue that was causing confusion and their team actually listened to my feedback and changed it -- a software company that actually listens to their customers and wants to improve? UNHEARD OF in this day and age. Well done team. I am happy to endorse this App and I am using it on 2 different stores. Wishing you success :)
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Appstle have been great. Really good value, robust subscription app that does what you need it to do. Also, their support is first class and will find you a solution to any complications you run into.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Great app, very helpful support!
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.
Dear Merchant, This is Ria, the co-founder of Appstle. We understand how the appearance of two subscription options on your product page could have caused confusion and frustration. I would like to explain the situation thoroughly, and clarify what happened. Upon reviewing your case, we discovered that the issue was not due to any change we made, but was a result of a pre-existing configuration. Specifically, the product was added to two subscription plans, which led to the two subscription options/widgets displaying on your product page. This setup had been in place before we made any updates or changes, meaning that no action on our part contributed to the problem you experienced. Once you informed us of the issue, we immediately investigated the cause and resolved it within just a few minutes. To ensure you fully understood what had happened, we also shared a screencast video that demonstrated how the product had been added to both subscription plans. Additionally, we provided an explanation of the steps we took to resolve the issue and ensured the product page was displaying correctly. We genuinely appreciate your feedback and are always working to provide all our merchants with a smooth and seamless experience when using our app. Your satisfaction is our highest priority, and we are committed to clarifying any further questions you may have. Please feel free to reach out to me anytime at [email protected].
Great service, thank you Sean!
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Great Customer Service!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The support team is great! They respond quickly and do a great job!
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
10 out of 10 highly recommend. The customer service team is amazing, all 15 of them. I kept reaching out to them to get assistance with my website and they did not fail to deliver. They were extremely polite, very responsive, and happy to help. I spent a couple hours on the live chat with a few of them, helping me navigate through my website. They were so kind to help me figure out my frustrations and when they couldn’t, they did not hesitate to follow up with me on a solution from their developers.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
I faced an issue with displaying the subscription option on my product page and it was my theme issue, I contacted support and they fixed it within 10 minutes. I am impressed with the fast support. Thanks
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been great to work with! support helped me immediately. Highly recommend.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
I worked with a very helpful gentleman who stayed with me the entire afternoon until we worked out the problem. Offering a subscription to your products on Shopify is the best way to accumulate wealth, as repeat orders are the way to go. This app will greatly help your business grow, and with the customer support from Appstle, you can't go wrong!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
We have used Appstle for the past year and love the app. Easy to customize to meet your needs, great customer portal, merchant portal is intuitive, and the customer service has been stellar- If theres ever an issue they address it quickly. You can't beat the combination of price, service and function.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
El soporte de esta aplicación es inmejorable. Gracias a su chat, el servicio de atención al cliente te resuelve cualquiera duda en pocos minutos. Además, pueden hacer cambios por ti.
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
Thank you for the great review! We're glad to hear that everything is working well for you, both in usability and pricing. Your recommendation means a lot to us!
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