Appstle℠ Subscriptions App
All reviews
Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle. JR
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Easy to use and quick chat responses when we've needed help! The team is always on call for questions and resolves things with easy to follow screenshot guides.
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100% they are available for you at nearly any timezone! I am impressed w their communication and they helped with any questions I had. I am only beginning but the first week, I may be going above $5k onto the next level! GET THIS APP!
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The customer service is top notch! So quick to respond and fix any issue I might have! Highly recommend!
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Like many others probably have, we migrated from ReCharge. The team at Appstle basically handled it all for us and the process was incredibly smooth. Any hiccups got sorted right away and it's been great. Honestly worth going with them.
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Exceptional service. Thank you for taking the time and making the onboarding process so easy Mann!!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
To edit my subscriptions - the best app for me. I'm most convinced by the support, very fast feedback and so far I've been helped with everything, any question I had was answered immediately, some with Loom videos. Can I recommend to anyone who needs a subscription app!
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If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect! It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to. And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly! I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store! I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
This app works exactly as I need it to, and any assistance I need is promptly attended too. Thank you!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Really great and quick response to a recent support request,
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Great support. Momna helped us very quick and gave as the resolution we needed. Haven't tested the app yet but the support get's 5 stars.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward. For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected. I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync. @Appstle team - there is a big opportunity for improvement with the migration process. In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required. It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed. I would definitely recommend this app if you're running a subscription offering in your business. Special mention to Annie, Momna, and Maryum who are always excellent tech support.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
AMAZING SUPPORT! Tech Savvy, Quick communications, no waiting time. The support team is highly dedicated, even after hours! HIGHLY Recommended. A+++
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The Appstle team has been extremely helpful! They were patient with my questions and took the time to ensure my problem was solved. Very excited to use their app on our site!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very good, quick and straight forward help. My issues were resolved immediately, very positive experience, highly recommend
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Just installed the app. So far so good, simple, easy to use, and intuitive. Some features aren't available until higher price points. During setup and playing with how I wanted things to work I must have broken something in my theme, and I have to say that their service is great, very responsive, and helpful. They fixed whatever I broke in about 30 min.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
This app seems to have it all, great integration as well as customer service. Definitely recommended
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Excellent. I was able to get my questions answered and the video tutorials were very helpful. The rep was very nice and patient making sure I understand how to keep my customers happy.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
So far so good! I have been looking for the perfect Subscription App to meet my needs for years. I think I have finally found it! Each time I have contacted support, I have been met with professionalism and knowledge.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
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