All reviews

Rating Breakdown

  • 5
    96% (4,826 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 94% (4,703)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2025

We put off changing from Recharge for such a long time as we thought it would be complicated and time-consuming, however after taking the leap, we're over the moon! The customer service and migration process has been incredible. I can't rate it highly enough!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

April 4, 2025

Great app. Great customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 3, 2025

Brooks was very helpful in answering my questions and pointing me to the resources I needed to build my store. Brooks even pointed out changes and visual upgrades I didn't consider...went above and beyond.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 3, 2025

very helpful chat! thanks

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 3, 2025

Install process was easy and straight forward. The support was quick and easy to deal with. We have no feedback on the way the app works for subscriptions as we only installed today. But the onboarding was great.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 3, 2025

I had an issue (that I created) with managing multiple subscriptions with multiple payment dates. I connected with Ash on the Help Desk and she walked me through the solution step-by-step with screen shots that were easy to understand. This subscription service is all new to me, but the support staff has been key in helping this subscription operate smoothly.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

April 3, 2025

I have to say that the support is excellent, I've been communicating with the team for a few days during migration process and I had an outstaying experience. Very detail and customer oriented support. Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

4 / 5 Share

June 10, 2025

Merchant engineers are helpful. Sometimes takes a while for them to respond (about 15m wait) but they are always able to help you out

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2025

They can help resolve issues without even going through our devs!

Store

Exoglo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

April 2, 2025

Uri was very helpful and was able to quickly fix my issue.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 2, 2025

Great customer service!

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

April 2, 2025

This app is very user friendly with many customizable options. The support staff is very helpful and quick to respond. One of the best apps we've used.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 2, 2025

Just installed the app, but so far so good ! There are super clear instructions on how to set it up and the best is the customer service. I had a question and they were immediately available to answer it and they provided right away solutions. I am really thankful to Ash, the person who helped me. Thanks again.

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

April 1, 2025

great app. their support is amazing!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

April 1, 2025

The app is easy to setup and customer support is fantastic! Kate was extremely helpful and saved me much time in customizing some details of my subscriptions.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

March 31, 2025

Store

Ostinol

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

March 31, 2025

I am still in the process of setting everything up for my new website, so I haven't been able to fully test the app yet. But I have experienced wonderful customer service from the likes of Sebastian, Uri, Hussein, and others over the past few weeks. From chat support to google meet calls, their support team has been awesome, answering all my questions about subscriber migration from another platform and installing widgets where I needed them very quickly. I definitely recommend them for excellent customer support!

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

March 31, 2025

Great customer support! The app works consistently and without issues. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!

5 / 5 Share

March 31, 2025

Customer service was as good as advertised. Sean not only answered all of my questions (which was a lot), but he sent me videos for me to follow in order to make the desired changes. I can't say enough about how good my experience was with Appstle customer service.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.

5 / 5 Share

March 30, 2025

Very helpful support team

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve!