tawk.to Live Chat
tawk.to Live Chat App for your Shopify Store
Rating
3.8
feedback
237
chart
#1,225
All reviews
Rating Breakdown
Review RSS Feed
Nov. 21, 2016
Hands down, one of the best free apps out there, and definitely the best live chat one, has everything we need! We use it at https://www.anaklaro.com
Hi Anaklaro, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find our app to be the best in the market! We appreciate the feedback and we thank you for the continued support of our product. We have just released a major update to our widget! See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Nov. 12, 2016
We've only been using this app for a few days now on both our Shopify store (https;//www.KawaiiSquishyStore.com) and our CrateJoy store (http://TheSquishyBox.com) and it is truly awesome! Very easy to install and set up. Love how I can see the chats from multiple stores all in one place. I don't understand how they can offer this for free, but I'm not complaining. An absolute must!
Hi Kawaiisquishystore, Thank you for giving us a 5-star review and for installing our widget on both of your Shopify stores! One of the great things about our widget is that you can manage multiple websites, businesses or widgets all from one dashboard. We are happy to know that you have maximized and love this feature! We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 11, 2016
Amazing app! easy to navigate and use. A lot of feature to explore! Page loading time is 3X faster than with another live chat app!! Fast and efficient tool to communicate. And it is totally free!
Hi Asianmama1, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our widget fast and efficient in communicating with your customers. We have just released a major update to our chat widget! See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 10, 2016
Best iv come across in free live chat no limits at all.
Hi Classyclosetshop, Thank you for choosing tawk.to and for sharing your review with the community! We appreciate your feedback and are happy to know you find our widget to be the best in the market. The tawk.to app will always be free! We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 4, 2016
Why pay for chat when you get get it for free from tawk.to app. We use it, we love it. Easy to use and works across all platforms. An absolute must have from the Blackvue Dash Cam experts - Linelink Online - https://www.linelink.com.au
Hi Linelink Online, Thank you for giving tawk.to a 5-star review! The tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. You can answer chat and monitors real-time activities of visitors via web browser, desktop and mobile apps. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 3, 2016
This is a great app. I wasted a week trying another app that has fees associated with it. The other app was unstable. I'm a developer and I recognize quality when I see it. Tawk.to is a polished app. It's easy to install, and does what it's supposed to do. They are clearly listening to their users. You can't go wrong with this app. Have additional questions about it? Go to our store and ping me. I'd be happy to chat with the first dozen people who do that. After that, I've got to get back to work! :-)
Hi Fieldtestedsystems, Thank you for choosing tawk.to and for giving us an amazing review! We appreciate your support and happy to hear this feedback from a developer's perspective. Our tawk.to app will always be free! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 1, 2016
www.novaboxing.com we love this app
Hi Jedboxing, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product. We appreciate the feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 30, 2016
Hands down one of the best apps I'm currently using. And it's FREE!
Hi Girly Gear, Thank you for giving tawk.to a 5-star review! We are happy to know that you find our app to be the best in the market! Yes, tawk.to is still Free and will always be! Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. We appreciate your feedback and we thank you for the continued support of our product. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 30, 2016
i really like this app it was way better than the unbeatable live chat, thanjs tawk.to live chat for a better app, check it out at www.hbarmynavystore.com
Hi Hbarmynavystore, Thank you for supporting tawk.to and for recommending us to others! Thank you for finding tawk.to app to be the best live chat apps after trying otherss in the market. We appreciate the feedback and we thank you for the support. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 25, 2016
So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com
Hi Hamopride, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love the features of our widget. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 15, 2016
It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com
Hi Entorno Bano, Thank you for choosing tawk.to and for giving us an amazing review! We are happy to know you find our app the best in the market and that we made the installation process easy for you. We value your feedback and will continue to provide excellent customer support to all our users. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 13, 2016
Nothing but amazing. This app does not only allow you to chat totally free to customers and visitors, you can download the free app and chat when your out and about. You can view what the visitors are doing on your website even watch them flick from page to page, you can create a chat so it pops up on the visitors screen, you can view the exact town the visitor is coming from...Seriously guys there is so much more I would love to promote about this app but my list would be very long indeed. The app is easy to navigate and understand, once downloaded it's simply takes seconds and the support is pretty impressive as well. Highly highly recommended and Shopify should be very happy this is available for free and has no doubt brought me much needed sales. Good luck guys from www.onlinemelon.com
Hi Online Melon, Thank you for giving an amazing review and for recommending us to others! We are happy to know that you love the widget interface and Monitoring feature. Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps. Related link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions We have reached our 5-million-user mark and we thank you for it making happen! Thank you for the continued support! If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 12, 2016
Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!
Hi Effizi, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our chat widget easy to use. You can change the appearance, greetings, and header and body cards of your widget. Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization For Advanced features, click here: https://help.tawk.to/category/advanced-features If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 11, 2016
Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!
Hi Keepemquiet, Thank you for supporting tawk.to and for recommending us to others! We are happy to know that our widget helped convert sales for your business. Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history. If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat. To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Oct. 5, 2016
This app is Great. We like it www.jedston.com
Hi Jedston, Thank you for giving tawk.to an amazing review! We are happy to know that you like our product and found it to work well with your Shopify site. If you need help, We have a 24/7 support line that you can contact for any pressing matters. Our live agents are always available to assist you. Alternatively, you can email me at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Sept. 23, 2016
tawk.to is a brilliant live chat app that allows you to easily interact with customers when needed. Also the ability to send offline messages is a great feature too! All round great app that I continue to use and enjoy.
Hi Odds And Sorts, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you find our app brilliant and useful in communicating with your customers. When no agents are logged into the dashboard, your visitors can fill in the Offline form. Offline messages are emailed to the email address specified in the tawk.to account. You can designate team members to receive offine messages in the Mail Notification section of the property Admin panel. Offline messages can also be viewed under History and in the Messaging tab under All messages. To reply to an offline message, you will have to click the Convert to Ticket button. To learn more, visit this link: https://help.tawk.to/article/responding-to-offline-messages-via-ticketing If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Sept. 23, 2016
Great app, every business needs this. It has been the difference between booking a Wedding or Proposal or not. Hawaii is very competitive and our clients LOVE the LIVE chat feature.
Hi Hawaii Weddings, Thank you for choosing tawk.to and for recommending us to others! We are happy to know that your clients love our widget! Our tawk.to app lets you answer chats via web browser, desktop and mobile apps. To download the app, visit the links below: -Windows App: https://www.tawk.to/tawk-to-for-windows/ -Mac App: https://www.tawk.to/download-the-tawk-to-mac-osx/ -iOS app: https://apps.apple.com/app/tawk-to/id907458277 -Android app: https://play.google.com/store/apps/details?id=to.tawk.android If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Sept. 20, 2016
Great App! Easy to use for both customers and admin side! Thanks! :)
Hi Superdrive Supplements, Thank you for choosing tawk.to and for sharing your review with the community! We are happy to know that you love our product and find it easy to use. We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min.
Nov. 17, 2018
Great app, that works well, one that is priced a perfect price point and is easy to set up and integrate into Shopify. The widget customization option really makes this app stand out. If you ever need help the support team is always there. https://www.kinkytoy.store
Hi Yourturnkeystore 243, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you find great value in using our app. Great news! We have just released a major update to our widget. See our latest release here: https://www.tawk.to/category/updates/ This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat. To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min
Sept. 6, 2016
This is it! Perfect score! We all LOVED it! And it's freeeee
Hi Shopdulce Com, Thank you for giving tawk.to a 5-star review! We are happy to know that you love our product! The tawk.to app will always be free! Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will. If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at [email protected] or book a call here: https://calendly.com/siennarubio/30min