Theme Updater & Backups | OOTS
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Hi Exoterra team! Thank you very much for your review! All the best, Out of the Sandbox
Hi Savouro Coffee & Co. team! Thank you for your review - glad to hear that Theme Updater is part of your Turbo theme's update process! All the best, Out of the Sandbox
Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed! Great app, even better support!
Hi Jarderi team! We are glad to hear that Theme Updater is part of your theme's update process, and that our team was able to step in and help you out! Thanks for the great review! All the best, Out of the Sandbox
So far so good!
Hi JAREDJAMIN team! We are so happy to hear that Theme Updater is able to help your shop - thanks for the great review! All the best, Out of the Sandbox
Hi Dr John Burns team! Thank you very much for your review - we are glad to hear that you are enjoying Theme Updater! All the best, Out of the Sandbox
Clicking on app -store health check- and a spinning wheel, then nothing. So out of the -sand-box this app does not work.
Hi Velvet Vortex team! The best way for us to provide assistance and answer any questions you have about our app is to reach out to [email protected] so our team can take a look with you. Please, respond to our email we sent your way so we can help! All the best, Out of the Sandbox
A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily. Go Pro and you get additional sections to add to your site.
Hi Seguin Gardens & Gifts team! Thank you for your awesome review - we are so happy to see that you are taking advantage of Theme Updater to keep your theme up to date, and are enjoying our newest app feature - Theme Sections! All the best, Out of the Sandbox
Support is great, very responsive. Slight issue is everytime I update the theme i have to check all the theme customisations. Can take while to figure out, even though I have ticked the maintain theme customisations.
Hi DR GUS nutrition team! Sorry to hear that you are having some issues with your theme! We have previously assisted you with your theme, and are here to help again if you want to reply to our email! Looking forward to helping out again and if there is something specific that you need help with, please include it in your reply to our email so we can take a look at it with you. All the best, Out of the Sandbox
Hi Feather Hearts team! Thank you very much for your review of the Theme Updater! All the best, Out of the Sandbox
top produits
Hi Iriscosmetics team! We really appreciate your review - thank you! All the best, Out of the Sandbox
Hey Leo! I want to express my gratitude, for your help and quick aid in transferring the theme license smoothly and efficiently! Your professionalism and assistance throughout the process have been truly commendable. Greatly appreciated by me! I am extremely pleased, with both the theme itself and the service that you have provided. Warm regards, Mohammad
Hi Halveprijs.be team! Thank you very much for your review of the Theme Updater, theme, and support team! We are always happy to help with any question that come up, and please feel free to reach out if you need any assistance. All the best, Out of the Sandbox
Update to answer: For those who read the response: This in every way incorrect. Our custom code is not slowing down our theme. That is not the issue and our correspondance have been on the same ticket all alone, which has been replied by us continuously. The app has been of no use, please do not disregard your responsibility by making it seem the fault us on us. Downloaded the app to carry over some customs codes (page speed improvements only). The updated theme version didn't even carry over our photos and contacted support. After weeks of requesting updates, finally they reported the issue was fixed and all possible content was carried over. What they did not mention (or may not have checked) was the fact that the updated theme was not functional, even the cart did not work and you could not place an order along with other major errors. I was OK to waive the custom codes and just proceed with a standard carry over, but their solution was to hire Storetasker. I am so disappointed and frustrated of having to wait weeks and finally be referred to a more expensive solution. I can't even proceed with the standard theme unless I hire Storetasker. In addition our Google Traffic is down by almost 50%! As soon as possible we will migrate to a different theme by a different developer. If I could I would give 0 starts!
Hi Murano Vintage CPH team! Sorry to hear that your custom code is slowing down your theme! We have reached out to you several times to see how we can best assist you, but unfortunately, have not been able to get any response from you. We hope you are able to receive our responses to your earlier ticket, and our attempts to reach out, and we look forward to working with you to resolve these issues! All the best, Out of the Sandbox
Works great!
Hi AEDwijzer team! Thanks for leaving us a review of Theme Updater, and we are so happy to hear that you had a great experience with the app! All the best, Out of the Sandbox
Doesn't work
Hi KNXSolution team! Sounds like you may need some assistance with the app - not to worry, we have reached out to your directly. Looking forward to working with you to resolve any issues you may be facing! All the best, Out of the Sandbox
Support from the Theme Updater team is excellent. Thanks for taking the time to update our theme with all of the customizations on an existing theme version.
Hi Proformance Supply team! Thanks for the review - we are happy that Theme Updater is part of your theme's update process! All the best, Out of the Sandbox
works perfectly
Hi michail team! So happy to hear that Theme Updater helped with the update of your theme! All the best, Out of the Sandbox
Hi Eastside Sports team! It looks like you may have some questions about Theme Updater or need some assistance. We have sent you a couple emails to try and connect with you and offer assistance, but none of them have been responded to, and there are no recent tickets connected to this shop in the last year for us to get a better understanding of how we can best assist you. Please, check your inbox for our attempts to reach out to you, and let us know how we can best help you - looking forward to hearing from you soon! All the best, Out of the Sandbox
I had a problem with the backup section of the app and Corey from Out of the Sandbox got the issue addressed right away. That said, it has been the only time their support addressed something right away. I strongly suggest looking elsewhere.
Hi Mihodo team! We are so happy to hear that Theme Updater is part of your theme's update process, and that our support team at Out of the Sandbox was able to help out. Thank you for your wonderful review of the app and our support team! All the best, Out of the Sandbox
This app works great for everything it's supposed to do. Something to know for anyone with a vintage theme is that one click updates are not available for any themes that haven't been updated since before the Shopify 2.0 update. I was hoping that at least some of the assets from my shop would be able to be carried over in the update but I am having to recreate the pages manually. If you have been keeping up with updates on your shop or you don't use a vintage theme this shouldn't be a problem.
Hi Grassroots Coffee team! We are glad to hear that Theme Updater is not part of your themes update process! The Vintage to OS 2.0 update is due to Shopify's mandate and adjustments to the theme's file structures, and is a one time, manual process. Once a shop is past this threshold, the Theme Updater will be able to handle future updates, and we also recommend that a theme is OS 2.0 when using the app, just to ensure that the update is smoother! All the best, Out of the Sandbox
Wonderful support and great themes from OOTS. Thank you!
Hi Projeric team! So happy to hear that Theme Updater is part of your Turbo theme's update process, and thank you for such a great review of our themes and support team! All the best, Out of the Sandbox
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