Tidio: AI Chatbot & Live Chat
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The AI chatbot has completely transformed how I handle customer service, it responds instantly, helps customers find what they need, and solves issues even when I’m away. It’s freed up so much of my time, letting me focus on actually growing my business instead of being tied to support messages all day. If you’re running an online store, Tidio’s automation is worth every penny, it feels like having a full-time team member who never sleeps.
Thank you so much for your kind words! 💙 Your success means a lot to us! 🚀
Great app and really improved upselling and also the customer interaction element that you can't always achieve with every customer. Not a big review writer but would highly recommend the app, even more so if you utilise all of the flow options.
Thank you do much for your kind review! It's great to know that Tidio helped improve your business, both in upselling and customer support areas.
I’m just getting started with Tidio, and the feature set already looks tremendous for my business. As a small operation, I can’t afford a lot of staff, and Tidio lets me take chat to a whole new level compared with Birdeye. I’ve built topic-based flows that deliver the information my visitors are looking for—no human needed. When an answer is elusive, the conversation automatically escalates to live chat or forwards to my email so I can follow up and close the loop. General questions are answered quickly by pulling relevant details from my website, and the replies read naturally—clear and human, not robotic. I’m looking forward to the impact on labor savings, higher conversions, and better customer satisfaction.
Thank you for this detailed review - it made our day!
Tidio is great! We are a small business and it gets the job done with we need as far as communicating with the customer. I would definitely recommend to another business :)!
Thank you so much for this great review!
top molto utile lo uso da anni e mi trovo bene
Zeer tevreden over Tidio.
Thank you so much for your kind review!
good
Thank you for your review! Please let us know on [email protected] if there's anything we can do to make your Tidio experience better.
Great platform with an excellent app — much better compared to other competitors.
Thank you for the feedback! It’s rewarding to hear :-)
Tidio is saving us a lot of time. Still some figuring out and configuring, but it's a very powerful tool for us.
Thank you so much for sharing your experience! We know that getting everything configured just right can take a little time, so please don’t hesitate to reach out if you need any help or have questions along the way.
Great tool
Thank you so much for your kind words! We’re thrilled to hear you find our tool helpful.
This App has been an amazing time a savour as a solo buiness owner in supporting me with my customers.
Thank you for your 5-star review!
Great app! very useful
Thank you so much! We appreciate your feedback.
GREAT APP
Thank you for sharing your positive experience! — we’re always here to make things easier and better for you.
A great app overall. Reduced a lot of the redundant work we did.
Thank you for the amazing feedback!
good website
Thank you very much for your 5-star rating!
Tidio is learning constantly and improving. In the first few weeks we needed to follow and step in a few times, but now, after 3 months - it is handling all the customer service on its own! It is amazing how much time and stress it takes off!
Thank you so much! 💙 We’re thrilled to hear Tidio is now handling your customer service smoothly and saving you time — that’s exactly what we aim for!
Love this App so much!!!
Thank you so much for your kind words!
Application très utile au quotidien pour gérer le SAV est l'outil IA est d'une qualité rarement vu ailleurs.
Thank you very much for rating Tidio!
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