Tidio ‑ Live Chat & AI Chatbot
All reviews
We've been using Tidio for years. It's a must have to build customer confidence. Adding Lyro has been amazing. It does a better job than we do when answering questions. We love it.
Thank you very much for your kind review! It's great to know that Tidio helps building your customers confidence, and that you love Lyro:)
I got the app as it was recommended to me, specifically the AI Live Chat, Lyro. I am enjoying working with the app, as it is easy to use and reduces the time spent responding to customers. It is interesting to see how Lyro is learning more about our business. Give Tidio a shot. You'll be pleased you did. Waggy Tails, The Visionary Pet Team.
Thank you for the 5-star review! 💙 We’re so glad Lyro is helping save time and learning more about your business — your trust means a lot to us! 🚀
Thanks so much for the 5 stars! 💙 We’re thrilled to know Tidio is working well for you.
VERY QUICK AND INTUITIVE CHAT BOX. I'VE HAD NOT PROBLEMS WITH THE BOX SO FAR.
Your support means a lot — thank you for the amazing feedback! 🌟 We’re glad you’re enjoying Tidio.
Best
Huge thanks for the review! We love being part of your toolkit.
It's making my life as a founder easier
Thank you so much for the review! It's great to know that Tidio makes your life easier.
très utile
Thank you very much for your review!
Saving us lots of time in handling low-effort customer questions. The only thing I could ask for is more reasonable pricing. I don't need that many smart AI chats since our customers' questions need only low effort to handle. But would prefer AI to interfere after a few automatic flow interactions. We didn't have many chances to try out the full capacity of Lyro AI after the quota is ran out on simple customer questions.
Thank you so much for your thoughtful feedback 🙏 We’re glad to hear Lyro helps you save time! Our goal is to help businesses reduce workload through reliable automations. We’ve also reached out to you via email to discuss this further and explore how we can best support your needs. Thanks again for sharing your experience with us! 💙
app parfaite pour les besoins de ma boutique, service client efficace et rapide, j'utilise depuis 5 ans.
Thank you so much for your wonderful review! Your loyalty over the past 5 years means the world to us, and we’re grateful to be part of your business journey. 🚀
A little tricky to figure out Lyro and flows but seems like it will work well for our business.
Thank you for the review. If it happens that our features are a bit confusing, we're here to help! Don't hesitate to contact us at [email protected] for assistance :-)
This app is amazing being able to communicate with customers when not online
Thank you! Being there for your customers, even when you're not online, can make a huge difference—and we're glad Tidio helps you do that. 🚀
We’ve been using Tidio for our online store, and it has become an essential part of our business. We also have a physical shop, but Tidio feels like our second store online—we honestly couldn’t run without it.
Thank you for trusting us with such an important part of your business. We're here whenever you need us! 💙
Il servizio funziona bene e AI Lyrio è molto utile. peccato il collegamento con Shopify solo con sitoweb in inglese
Thank you so much for the kind review! All stores can fully integrate with Shopify and enjoy our exclusive features. However, we’re still working on expanding product recommendations for stores with inventory in multiple languages. Your feedback is really appreciated and helps us improve Lyro further. Thanks again! 🙌
très bon outils de tchat en ligne. je l'utilise pour mon site internet
Thank you for the great review! We’re glad to hear Tidio is working well for your website. If you ever need help or want to explore more features, feel free to reach out. 😊
It has been super easy to set up and adopt after leaving an overpriced competitor. Their team has been very fast to help us with every need that we have had so far!
Thanks a lot! So glad the switch was smooth and our team could support you quickly — we’ve got your back! 🚀
Very easy to get set up and use. We use live chat with Lyro and flows. Lyro is very helpful with answering shopper questions and it keeps getting better the more information it learns. Very helpful for a small business with limited staff.
Thank you so much for your kind review! We're very happy to know that you find our app helpful and easy to use. This keeps us motivated to keep improving it.
Superb app for our customer service!
Thank you very much for your review! It's great to know that you like our app.
Es una herramienta muy eficaz, nos ha reducido los tiempos de respuesta, lo cual no solo nos genera tiempo libre para atender otros temas, sino que los clientes quedan atendidos en tiempo y forma.
Thank you very much for rating Tidio!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.