Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#388
All reviews
Rating Breakdown
Review RSS Feed
March 31, 2023
L'assistenza è molto rapida e risolutiva. Ho contattato l'assistenza per un problema relativo all'installazione e hanno prontamente risolto. Consigliatissimo!
THank you for the lovely review! You can always count on our Customer Support staff to do there best to help with any issue that may come up!
March 30, 2023
Tidio’s live chat is an excellent tool that includes everything someone needs for store management. I couldn’t find a better chatbot for my Shopify store, and I highly recommend it.
Thank you so much for the great feedback you left! Nice to know we can help you manage your store and, hopefully, your business grow!
March 30, 2023
Best app ever
Hi there! Thank you so much for your kind feedback:)
March 30, 2023
If you have a problem that persists you can contact the staff who are always active to help you even in the most delicate moments. I recommend Tidio because it's easy to use.
Thank you kindly for the review! It's great to hear you know you can always count on our Customer Support staff to help with any issues you may come across!
March 23, 2023
Disponible, à l'écoute et très investis dans la recherche de solution. Un grand merci à eux pour leur aide
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far. Chris
March 20, 2023
there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far
Using app
4 days
Total reviews
2
Average rating
5.0
Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris
March 16, 2023
I love this app so much. The smart way to talk with customers. Few video lessons + live chat with the support team, and I have a beautiful and helpful chatbot)))
Hi there!Thank you so much for the positive opinion:)It's great to hear that you love Tidio so far. We'll do our best to keep it that way! Chris
March 15, 2023
Great intergration, Excellent customer service. I need help with the coding and I didnt even need to install it since it was a plugin. Thanks for your help!
Hi there! Thank you so much for your kind feedback:)We are glad to know that you like both our tool and our customer service. Let us know if you have any more questions. Chris
March 15, 2023
Helpful app, top-rated support! The chat is helping me to be in front of the customers anytime! Thank you!
Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions.
March 15, 2023
Great and friendly support, the team responds quickly and is very helpful. I recommend this app.
Thank you kindly for the positive feedback! We do our best to help when we can! Thank you for recommending Tidio!
March 14, 2023
Very quick implementation, and a chat if you need help as well. Quick and responsive, a great addition to my website.
Great to hear you enjoyed the quick implementation! Should you need some assistance just let us know!
March 14, 2023
Great app! great customer service, i would highly recommend getting tidio on your store if you are looking for a reliable live chat feature for your website!
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
March 14, 2023
fast and friendly support. You can tell they are experienced with the prorgaming side of things. Identified the issue in my code within 5mins.
Hi there! Thank you very much for your kind review :) It's great to hear that your issue was handled quickly. Let us know in case you need any further assistance!
March 9, 2023
Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.
Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike
March 9, 2023
Absolutely stunning support, a well working app. Sometimes the desktop variant goes a bit funky, but usually alright. Wish there was a bit more integrations, but those are nice-to-have, and I know hard to follow those mushroom-growing app landscape. I do not need premium features but decided to go for the (bit pricey, for me) starter version to support them. I do not want to switch, and one can be careless with money sometimes :)
Hi there! Thank you so much for your kind review :) We forwarded your feedback to the product team so thank you for sharing!
March 4, 2023
awesome services. Its good to see that there is Tidio who will help your website running smoothly with their services
Thank you kindly for your kind words and feedback!
March 2, 2023
Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.
Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.
March 2, 2023
Tidio is a very useful tool, so happy with it i am glad i came across it, works wonderfully highly recommended
Hi there! Thank you for taking the time to share such a great review :) We're also glad you found us! :)
March 2, 2023
This is a great company with excellent service. We have been using the Tidio app for quite a long time and are very satisfied with all the features. They also keep developing with new additions to the chat. Simply the best! :)
Hi there! Thank you so much for the kind review :) It's great to hear that Tidio supports your business and we can grow with you!
March 2, 2023
I installed this app a few days ago after removing another chat app I was using untill now and I must say it totally changed my work experience. The customer support is top notch, they respond quickly and find a solution for each problem I had.
Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up!