Tidio ‑ Live Chat & AI Chatbot
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good website
Thank you very much for your 5-star rating!
Tidio is learning constantly and improving. In the first few weeks we needed to follow and step in a few times, but now, after 3 months - it is handling all the customer service on its own! It is amazing how much time and stress it takes off!
Thank you so much! 💙 We’re thrilled to hear Tidio is now handling your customer service smoothly and saving you time — that’s exactly what we aim for!
Love this App so much!!!
Thank you so much for your kind words!
Application très utile au quotidien pour gérer le SAV est l'outil IA est d'une qualité rarement vu ailleurs.
Thank you very much for rating Tidio!
Tried 3 different CS softwares, this is the best so far
Thank you so much for your review! It's great to know that you have chosen Tidio over other apps.
Me encanta esta aplicacion! La tasa de conversion es alucinante!!
Thank you so much for your kind words! It's great to know that you are loving the app, and the conversion rate is so good.
Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human
Thank you so much for sharing your feedback! 🙏 Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human. We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙
Thanks so much for the review! We really appreciate your support and are glad to know you’re enjoying Tidio! 💙
Great so far. I really like the app
Thank you very much for your review! We're happy to hear that you're enjoying Tidio so far.
Very useful
Thank you so much for your kind review! It's great to know that you find Tidio very useful.
Thank you so much for rating Tidio!
Works great!
Thank you very much for your kind review! It's great to know that Tidio works great for you.
Training the Lyro Agent is very simply. I used Chat GPT to help create the .csv file for FAQ's for our business in the required format and asked Chat GPT to go wide on certain keywords we were using to describe our porducts and vehciles that we make our products for i.e. colloquial names of vehicle models. It has worked fantastically well on chat.
Thanks so much for the awesome feedback! 🙌 We’re really glad to hear Lyro is working so well for you.
Very useful. i run this store for a client and it has helped with customer service massively
That’s awesome to hear! 🎉 We love knowing Tidio is making a real difference for you and your clients.
Tidio has been a great addition to our store. The setup was quick and integration with Shopify was seamless. The live chat helps us connect instantly with potential customers, and the AI chatbot does a solid job at handling common questions automatically — saving our team time. We especially like how customizable the chatflows are — it feels more human than most chatbot tools we’ve tried. The dashboard is clean, and their support team is responsive. If you’re running a small to mid-sized store and want a simple way to boost engagement and conversions without hiring more staff, this is worth installing.
TIDIO has been very easy to use and dynamic! We love it and it is helping us and our customers!
Thank you so much for your kind words! We're thrilled to hear that you love Tidio, and that it helps you and your customers.
Tidio has been very helpful for our business and has been exactly what we needed to stay on top of customer inquiries in real time and provide the best service possible.
Thank you so much for your kind review! It's great to know that Tidio is a perfect fit for your needs.
This app has a lot of features. I'm still figuring them out. It's not the most user-friendly app, but maybe it's just me. Shopify Inbox was super easy and served my purpose, but it had a lot of bugs...will keep trying with Tidio.
Thank you very much for your feedback! If you ever have any questions or require guidance with any aspect of Tidio, do not hesitate to reach out to us at [email protected], and our team will be happy to assist you.
Best live chat app ever.
Thank you so much for rating Tidio!
So Good!
Thank you so much for rating Tidio!
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