Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,241
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
Jan. 18, 2022

I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.

Store Using app Total reviews Average rating
Not Monday 12 months 2 5.0
Developer Reply

That's such valuable feedback, thank you! We're very happy our product has helped your business!

5 / 5 Share
Jan. 14, 2022

Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!

Store Using app Total reviews Average rating
D Z Strad Online Shop About 21 hours 6 5.0
Developer Reply

Thank you fr the review! We hope that our app helps you grow your business further!

5 / 5 Share
Jan. 14, 2022

We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!

Store Using app Total reviews Average rating
Acero Padel 8 months 7 5.0
Developer Reply

Thanks for the five stars! Glad to hear you enjoy using Tidio!

5 / 5 Share
Jan. 12, 2022

This app is a great addition to my business & customer service is super efficient & goes above and beyond!

Store Using app Total reviews Average rating
The Watch Edit 5 months 4 5.0
Developer Reply

Thank you for the perfect score and the great feedback! It means a lot!

5 / 5 Share
Jan. 11, 2022

Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.

Store Using app Total reviews Average rating
Kiz-Adventure.com 1 day 2 5.0
Developer Reply

Thanks for the great review! If you ever need assistance setting up a chatbot, head over to Tidio.com and reach out to our Support Team via live chat or email us at [email protected] - we'll be happy to help!

4 / 5 Share
Jan. 11, 2022

Stable, lightweight and good UI One problem is that I can't seem to set exceptions for operating hours and have to disable them fully when it's a public holiday.

Store Using app Total reviews Average rating
Drifters Adventure Center Over 2 years 2 4.0
Developer Reply

Thank you so much for your feedback and sorry about the inconvenience! I'll make sure to pass your comment on to the relevant team at Tidio, so that we can improve the Operating Hours feature. :)

5 / 5 Share
Jan. 10, 2022

The chat support was very helpful, and he answered all my questions promptly, and he gave me complete information. Thank you so much!

Store Using app Total reviews Average rating
Smoky Mountain Beard Co. 11 minutes 17 4.1
Developer Reply

Thank you for the 5-star review! We really appreciate it!

5 / 5 Share
Jan. 3, 2022

En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.

Store Using app Total reviews Average rating
hands & crafts 18 days 3 5.0
Developer Reply

Thank you for sharing your thoughts! I'm very glad to hear the free basic plan meets your expectations, but I'll make sure to pass your comments regarding our paid plans to the relevant team as well. Thanks again for the review!

4 / 5 Share
Dec. 27, 2021

我想把URL改为ailijiadoll.myshopify.com/,怎么操作,刚才好像弄错了,请求协助,请问今天可以解决这个问题吗?还是需要等候48小时之后呢?另外,我们shopify后台的客服信息哪些不会被客户看到,请问有相关资料吗?

Store Using app Total reviews Average rating
Rose Wives About 1 year 2 4.5
Developer Reply

Thank you for your review! Our support team can help you via the support live chat located in your admin panel - we're online on chat now and ready to help. :)

5 / 5 Share
Dec. 23, 2021

Great option for chatbot on my website! Beautiful UI and easy to use. Paid plan allows us to give customers automatic replies when we're away. Phone app is a great tool as well!

Store Using app Total reviews Average rating
Self Funding 23 days 3 5.0
Developer Reply

Thank you so much for a 5-star review! :) Best of luck from our team!

5 / 5 Share
Dec. 22, 2021

Great customer service and answers fast. Great app and has great features, also has great chat box options

Store Using app Total reviews Average rating
EMIACTIVE 21 minutes 3 5.0
Developer Reply

Thank you so much for your kind review! We are really glad that you enjoy our features

5 / 5 Share
Dec. 21, 2021

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

Store Using app Total reviews Average rating
Trecela 1 day 6 5.0
Developer Reply

Thank you so much for your kind review! We are very proud of our chatbots, so we are happy to hear that you enjoy using them!

5 / 5 Share
Dec. 16, 2021

great app, the best there is out there. great support and fast response time. can totally recommends! Thanks guys

Store Using app Total reviews Average rating
Jaeger Fishing About 1 hour 11 5.0
Developer Reply

We are always trying to provide the best service possible! Thank you so much for the perfect score

5 / 5 Share
Dec. 15, 2021

I was looking for an app that offers a notification when customer are online and this app offers it! sooo happy ! :)

Store Using app Total reviews Average rating
Petit Laurier & Co About 13 hours 5 5.0
Developer Reply

Thanks a lot for the 5 stars! We are happy that you enjoy the features we provide!

5 / 5 Share
Dec. 14, 2021

Great feature on my website. Allows me to answer questions and direct customers to products in real time.

Store Using app Total reviews Average rating
Milk Shop Almost 2 years 2 5.0
Developer Reply

Thank you so much for your review! We are glad that you find our app useful and helpful!

5 / 5 Share
Dec. 13, 2021

It has great support, easy to use with integration, Customer support solved my problem in minutes !!

Store Using app Total reviews Average rating
StarBlue Over 2 years 2 5.0
Developer Reply

Thank you so much for your kind review! We really appreciate the 5 stars and are always ready to help

5 / 5 Share
Dec. 10, 2021

I am new to the app and just getting started. Mike at customer service was that best! Thanks a million for this great product and customer service! Can't wait to get started using it and see my business grow.

Store Using app Total reviews Average rating
Orgoman LLC About 6 hours 4 5.0
Developer Reply

Thanks a lot for your great review! We will let Mike know that he did an amazing job :)

5 / 5 Share
Dec. 3, 2021

This app has been extremely easy to use, not only for myself but my customers. I love the option to be able to use it on the computer as well as through the app. That makes it very easily accessible in the office or on the go. There have been a couple of times I had questions about a unique situation, and the customer service reps were VERY helpful. I highly recommend Tidio!

Store Using app Total reviews Average rating
GetMyFloors.com 11 months 4 5.0
Developer Reply

It is always a pleasure to help! Thank you for the great review and the 5 stars :)

5 / 5 Share
Dec. 3, 2021

Enkel att använda och kanonsupport! De svarade väldigt snabbt sedan löste vi mitt problem snabbt och enkelt :-)

Store Using app Total reviews Average rating
Studio5land About 1 year 2 5.0
Developer Reply

Thank you so much for the positive review and the 5 stars! We really appreciate your kind words

5 / 5 Share
Dec. 3, 2021

einfache Einbindung & Handhabung optimal für unsere Bedürfnisse Preis/Leistung top kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test)

Store Using app Total reviews Average rating
NobleDeer 23 days 8 5.0
Developer Reply

Thank you for the 5 stars and such an informative review! Hopefully, your enjoyment will only grow in the future

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