Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#376
All reviews
Rating Breakdown
Review RSS Feed
July 16, 2021
I use this app for live chat. Great experience. I would highly recommend people to use for any kind of Live interaction which you want to have directly with your visitors.
Thank you so much for the kind words! :)
July 15, 2021
This app is really great for enhancing the customer experience. Our customers are loving the bot interactions and it has improved our conversion rates.
Thank you for the review! We are proud to be a part of your business! :)
July 13, 2021
It's such a helpful app. This app makes it easy for customers to chat with us conveniently. Definitely recommend
We are glad you enjoy Tidio. Thank you for recommending Tidio :)
July 13, 2021
Very helpful app, thanks guys for help my store grow up! Support team react immediately and very quickly!
Thank you so much! We are always happy to help :)
July 13, 2021
Worth the money. I was skeptical at first, but it really does improve conversion rates. Customer service is excellent. Fast to respond and happy to help. Would recommend.
Thank you so much for the kind words and recommendation!
July 13, 2021
Very easy to maneuver and the app looks nice and professional. Support is great, too when it comes to questions about the app and features!
Thank you for the kind words for our team, we appreciate it! :)
July 13, 2021
Great customer service. Very prompt and courteous. Answered all of my questions within a few seconds.
Thank you for the 5 stars! :)
July 13, 2021
Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)
July 13, 2021
Exquisite look, easy to use, and not as expensive as other competitors. I loved it! And I recommend it!
Thank you so much for the kind words and recommendation! :)
July 12, 2021
Easy to setup, easy to use. The interface to create your own chatbot is really cool and user friendly! I immediately was able to use this to chat with some customers and add additional items they were looking for without leaving my website, keeping them engaged. First day the app paid for itself.
Thank you so much for the 5 stars. We appreciate your kind words :)
July 12, 2021
La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.
Thank you for the review! :)
July 12, 2021
I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.
Thank you very much for the feedback, it will help us develop in the future :)
July 8, 2021
It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
July 7, 2021
Great App! Their customer support team works with you, and it is very easy to use. Bots gives you a lot of control. Definitely recommend,
Thank you for the recommendation! :)
July 7, 2021
I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.
Thank you so much for the kind words! :)
July 6, 2021
Ian was absolutely brilliant with his help and support. Very detailed and clear . Had problems with persistant calls that didn't exist
Thank you so much! I will extend your kind words to Ian :)
July 5, 2021
Just setting it up now and it's a blast! They provide live support during the process, so you can just imagine how awesome it will be when we can offer the same amount of support to our customers as Tidio offers to us
Thank you for your review! We are certain that your customers will be as delighted to have such amazing support as we are with having you onboard!
July 5, 2021
This one is the best app to get live chat and bot together, plus you can have an app to have more control. I am try others but this one is the best.
Thank you for an awesome review! We hope your business will skyrocket with our Chatbots :)!
July 5, 2021
Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D
Thanks for the review! More awesome features are coming we can promise you that! :-)
July 1, 2021
the support Very Very helpful, also the app help me so much, very easy to use the chat bot professional, five stars from me
Thank you for an awesome review! We're delighted to see that you've found Tidio easy to use - that's what we strive for.