Tidio ‑ Live Chat & AI Chatbot

Oct. 1, 2020

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

Sept. 24, 2020

We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.

Sept. 22, 2020

Amazing app, i'm enjoying it and it definitly get you more leads, more engagement and more interaction with your clients, especially the chat bots. I'm very satisfied and absolutly recommend it :)

Sept. 16, 2020

I've used Tidio before and just installed it again for my busy Christmas Season. Now more than ever customers want quick answers and Tidio is easy to use both on the desktop and on my phone.

Sept. 14, 2020

TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!

Aug. 26, 2020

The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.

Aug. 18, 2020

So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.

Aug. 13, 2020

I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.

Aug. 10, 2020

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

Aug. 5, 2020

Tidio Live Chat is a fantastic app. The support is fast and always ready to help. The app works great and I am happy that we chose Tidio as our live chat and chat bot provider.

July 31, 2020

fantastic app i gained so many customers using this app and its convert so well. i sealed so many deals chatting with the customer immediately Tidio chat alert me

July 27, 2020

Great App, the chatbot feature has boosted sales and tracks those sales so you know where they are coming from

July 26, 2020

Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot

July 24, 2020

I recently started using this app and it is working great so far. I'm so glad I found it, and I would recommend it to other eCommerce business owners.

July 22, 2020

Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs. Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.

July 22, 2020

I've only been using Tidio for a few days, but it seems to be working well. Many of our new potential clients have been utilizing the chat bot to ask questions which we love. Since we sell international, the feature to translate into many different languages is very beneficial for us!

July 20, 2020

A powerful marketing instrument, many customizable options, quick support, I am very satisfied with this app!

July 17, 2020

It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡ La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.

July 16, 2020

Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!

July 16, 2020

Have been using this app for a year or two. LOVE LOVE LOVE it! We've been using it as a strategy to increase conversions and decrease returns/exchanges and I truly believe it's made a big impact. Also now loving the integration with Shopify sales - so rewarding to see that data!