Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,389
chart
#274
All reviews
Review RSS Feed
Feb. 14, 2025
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
Hi The House of El'la Rouge Boutique & Beautè Bar, Thank you so much for your 5-star review! We’re thrilled to hear that you had such a great experience with us. We truly appreciate your kind words and are so happy that our [product/service] met your expectations. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Thank you again for your support!
Feb. 13, 2025
I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help!
Hi Ave & Marigold, Thank you for sharing your wonderful experience! We're so glad Chette was able to help troubleshoot and resolve the issue quickly. We’ll be sure to pass along your appreciation to her. If you need any more assistance, feel free to reach out!
Feb. 13, 2025
Harold was excellent in helping me get my store reconnected he was patient accurate and very helpful and knowledgeable thank you so much
Hi LuX De’Ore Boutique, Thank you for sharing your experience! We’re so glad Harold was able to help you reconnect your store with patience and expertise. We truly appreciate your kind words and will be sure to pass them along to him. If you need anything else, don't hesitate to reach out!
Feb. 13, 2025
I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold.
Hi BriKey Store, Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help you and make the process easier. We’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out!
Feb. 10, 2025
because w can work very quickly with the best brands and without mistakes.
Hi shoppulse, Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with the service and support we provide. At Trendsi, we pride ourselves on working quickly and efficiently with the best brands, ensuring every detail is handled without mistakes. Your satisfaction is our top priority, and we can’t wait to continue delivering top-notch service for you! 💫
Feb. 8, 2025
Hi For the Love of Olives, Thank you so much for the awesome review! We're so glad you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!
June 22, 2025
This is my first time ever using a drop shipping tool and Mariel was wonderful at answering all of my questions and walking me through a simple change to correct an error on my Shopify site! Looking forward to working with Trendsi more! Great customer service
Hello Glitter & Grace! Thank you so much for your kind words! We're very proud to hear that Mariel was able to help you with your questions and guide you through the process. It’s great to know that your first experience with Trendsi went smoothly. We're excited to continue working with you and supporting your Shopify journey. If you ever need anything else, don’t hesitate to reach out. We’re here to help! Thank you for being the best part of Trendsi! 🧡 - Abby
Feb. 7, 2025
I needed some information pertaining to wholesale and drop shipping items. I was connected with Anya and she was simply amazing! She answered every question I asked, was super informative and got me going on the right track to my new adventure of drop shipping!
Hello urban farmgirl boutique! Thank you so much for sharing your experience! We’re so glad to hear that Anya was able to provide you with the information you needed and help set you on the right track for your drop shipping journey. We’re excited to be a part of your new adventure, and if you ever need any further assistance, don’t hesitate to reach out. We’re here to help every step of the way! Thank you for being the best part of Trendsi! 🧡 - Abby
Feb. 10, 2025
so far so good!!! very helpful on helping! Harold was a great help!
Hello MIRACLE ON MEADOW BOUTIQUE! Thanks for sharing your feedback! We’re glad to hear things are going well so far. If you have any questions or need support along the way, don’t hesitate to reach out. We’re here to help! Thank you for being the best part of Trendsi! 🧡- Abby
Feb. 6, 2025
I like this app and also their CS are very helpful, especially Harold. Thank you
Hello Erina's Boutique! Thank you so much for your kind words! We’re very happy to hear you’re enjoying the app and that Harold was able to assist you. We’ll be sure to pass along your appreciation to him. If you need any more help, don’t hesitate to reach out. We’re here for you! Thank you for being the best part of Trendsi! 🧡 - Abby
Feb. 9, 2025
While Trendsi offers a tempting selection of stylish clothing that can definitely generate sales, their shipping practices are severely lacking and ultimately damaging to my business. I've placed over 50 orders with them, and a shocking quarter of those remain unshipped. This isn't a minor issue; it's a significant problem that's impacting my bottom line. I understand that international shipping can sometimes be delayed, and I'm willing to be patient. However, the explanations I'm receiving from Trendsi's customer support are simply unacceptable. I'm consistently told that the delays are due to overseas holidays. While I can accept a few days' delay for a holiday, claiming that vendors have been on holiday for three weeks is frankly unbelievable. It feels like a blatant stall tactic, and it's eroding my trust in the platform. The fact that orders placed as far back as January 19th are still not shipped as of February 5th is completely unacceptable. This kind of delay is not just inconvenient; it's actively costing me money. Customers are understandably frustrated by the long wait times and are beginning to cancel their orders. When customers cancel, I lose sales, and that loss falls squarely on me. I rely on Trendsi's dropshipping service, and when they fail to deliver on their end, I'm the one who suffers the consequences. My experience with Trendsi's shipping has been extremely negative. The quality of the clothing is irrelevant if it never reaches the customer. Until Trendsi addresses these serious shipping issues and provides more transparent and timely communication, I cannot recommend their dropshipping services. The potential for sales is there, but the risk of losing customers due to excessive delays is simply too high.
Hi HTO Apparel, Thank you for sharing your thoughts, and I truly understand the frustration and challenges you're facing with these delays. We deeply value your business, and I sincerely apologize for the inconvenience this situation has caused. The reason for the delay is due to the Lunar New Year Holiday, which has significantly impacted our vendors and the shipping process. We understand how important it is for you to receive your orders promptly, and I want to assure you that we are working diligently to resolve this. While these delays are unfortunate, the expected timeframe for order fulfillment remains between 5 to 10 business days, and we are doing everything possible to minimize these delays. I completely understand how these shipping delays can have a direct impact on your sales and customer satisfaction, and I apologize for the frustration this has caused. We know that your business relies on our service, and we are committed to improving the experience. Here's what we can do to help ensure a smoother experience moving forward: We are committed to making your experience a 5-star one, and I truly hope that we can restore your confidence in our platform. We deeply appreciate your feedback and your patience during this time. Your success is important to us, and we are working hard to improve our service to better support you and your business. Thank you again for your understanding, and I look forward to working with you to make this a smoother, more successful partnership.
Feb. 4, 2025
My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp.
Hi Tia's Treasure Collections, Thank you so much for your kind words! We’re so happy to hear that you had a delightful experience with our customer service. We take great pride in providing fast and helpful support, and it's fantastic to know that Harold was able to assist you quickly. We’re also glad to hear that you enjoy our WhatsApp communication! It’s always our goal to make things as convenient and efficient as possible for you. If you ever need further assistance or have any other questions, feel free to reach out—we’re here to help. Thanks again for sharing your positive experience, and we look forward to continuing to serve you!
Feb. 3, 2025
We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding.
Hi 11:11 Fashion, Thank you so much for sharing your positive experience! We're so glad that Lorena was able to assist you in clarifying the shipping process for both your current and future orders. We truly appreciate your patience and understanding during this time. Lorena will be thrilled to hear your kind words—she always strives to provide excellent service. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Thanks again for your feedback, and we look forward to continuing to serve you!
Feb. 3, 2025
Mariel Abitona was a great help, she provided me with a visual aid to make sure i understood the answer to my question. I've been using this supplier for a while, and am really happy with their service. Great for starters, and experienced users.
Hi Refined Lace, Thank you so much for your wonderful feedback! We're thrilled to hear that Mariel was able to assist you with a visual aid and make sure your question was fully answered. It's great to know that you’ve been happy with our service overall. We’re so glad to have you as a customer, and it’s fantastic to hear that our platform is working well for both new and experienced users like yourself. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help! Thanks again for your kind words, and we look forward to supporting you in the future!
Jan. 31, 2025
I had some questions regarding returns, and Marieshell was very helpful. There was no wait, she responded immediately.
Hello Panoptic Boutique! Thank you for your feedback! We're so glad to hear that Marieshell was able to assist you quickly and effectively. We always strive to provide fast and helpful customer service. If you have any other questions, feel free to reach out 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi! 🧡- Abby
Jan. 30, 2025
Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!
Hi Extraordinary! Thank you so much for your wonderful feedback! We’re so happy to hear that Mariel was able to assist you so efficiently and with such kindness. We’ll be sure to pass along your kind words to her—she’s truly an asset to our team. We appreciate you choosing Trendsi and look forward to serving you again soon! Thank you for being the best part of Trendsi! 🧡- Abby
Jan. 29, 2025
I am just starting out so of course I have tons of questions as I move through the process and customer support from Trendsi has been amazing so far. Charles was very helpful and patient with me, answering all my questions even after repeating the same question multiple times. He did not rush me and made sure I understood. Great job!
Hello Addie Grace Boutique! Thank you for your thoughtful review! We're so glad to hear that Charles was able to assist you with all your questions and provide the support you needed. We truly appreciate your patience as you get started, and we're here to help every step of the way. Your experience is important to us, and we're so happy to have you as part of the Trendsi community. Great job on taking the first steps, and don’t hesitate to reach out if you need anything else! - Abby
Jan. 29, 2025
Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.
Hi Mollie Mae Boutique! Thank you for your feedback! We’re so glad to hear that Anya was able to help you with tracking your overseas packages. We’re always here to assist with any questions you have, and it’s great to know you’ve had a positive experience with our support team. If you need anything else, don’t hesitate to reach out! Thank you for being the best part of Trendsi! 🧡 - Abby
Jan. 29, 2025
Harold and Anya were amazing. I love this app. It makes Dropshipping so easy and the customer service is stellar. I highly recommend it.
Hi Femmebot Clothing! Thank you so much for your kind words! We're thrilled to hear that Harold and Anya were able to provide you with such great support. We're glad you're enjoying the app and that it's making dropshipping easier for you. Your recommendation means the world to us, and we’re here anytime you need assistance! Thank you for being the best part of Trendsi! 🧡- Abby
Jan. 28, 2025
Mariel was super helpful!
Hi Shoreline Offroad, Thank you so much for the feedback! We're so glad to hear that Mariel was able to help you. She’s a great asset to our team! If you need any further assistance, don’t hesitate to reach out!