All reviews

Rating Breakdown

  • 5
    95% (1,319 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 89% (1,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2025

Customer service is very responsive. Appreciate that.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ben Valor, Thank you so much for your kind feedback! We're so glad to hear that you've had a positive experience with our customer service. If you need anything else, please don't hesitate to reach out. We’re always here to help!

5 / 5 Share

Jan. 23, 2025

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi Aspire Alley! Thank you so much for the amazing 5-star review! Know that we’re here to ensure your journey continues to be smooth and successful. If you ever need anything, feel free to reach out. We're always here to help! Thank you for being the best part of Trendsi! 🧡- Abby

5 / 5 Share

Jan. 22, 2025

Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vibrations Clothing Boutique (VCB USA), Thank you so much for taking the time to share your feedback! I’m thrilled to hear that Charles was able to help you efficiently and resolve all of your issues. We’re lucky to have him on the team! I’ll be sure to pass along your kind words to Charles—he’ll be so happy to hear it. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Jan. 22, 2025

Lorena was very helpful helping me with a tracking matter. Trendsi has been a great partner to my boutique!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mack and Mav Boutique! Thank you so much for your kind review! We're very proud to hear that Lorena was able to assist you with your tracking matter. It's wonderful to know that Trendsi has been a great partner for your boutique. We're here to support you every step of the way, and we look forward to continuing our partnership! Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi!  🧡 - Abby

5 / 5 Share

Jan. 22, 2025

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lustral DesignsLustral Designs! Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's great to know she made your experience smooth and reassuring. We truly appreciate your feedback and are happy to have you as part of the Trendsi family! Let us know if there's anything else we can do to help. - Abby

5 / 5 Share

May 19, 2025

I contacted customer service with help completing and shipping my first sale. Lorie was very helpful in assisting me with that. Thank you! Edit: Recently, I have had Harold help me several times. He is very helpful and knowledgable. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Midgefly, Thank you for your great review! We're so glad to hear that Lorie was able to assist you with completing and shipping your first sale. It's exciting to be part of your journey, and we’re here to support you every step of the way. If you need anything else, feel free to reach out. Thanks again! - Abby

5 / 5 Share

Jan. 20, 2025

Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Gallery La La! Thank you so much for sharing your experience with us! We're thrilled to hear that Lori was able to assist you effectively and provide such excellent service. We truly value her dedication and expertise, and it's wonderful to know she went the extra mile to resolve your shipping issue. Your satisfaction is our top priority, and we're so glad we could make things right for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for being the best part of Trendsi! 🧡 - Abby

5 / 5 Share

Jan. 20, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bella and Molly’s Boutique! Thank you so much for your kind review! We truly appreciate your support! If there's anything you will need in the future, please don’t hesitate to let us know. Thank you for being the best part of Trendsi! 🧡- Abby

5 / 5 Share

Jan. 20, 2025

Fast and easy to use

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Shuift.com Thank you for your feedback! We’re so glad to hear that you found Trendsi fast and easy to use. We strive to provide a seamless experience for our customers, and it's wonderful to know we hit the mark for you. If you ever need assistance or have any questions, feel free to reach out. We’re here to help! Thank you for being the best part of Trendsi! 🧡 - Abby

5 / 5 Share

Jan. 17, 2025

Quick response and Anya answered all my questions. I had no wait time for her to pop on that chat either.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Poshy Printista! Thank you so much for your kind words! We're thrilled to hear that you’re enjoying using Trendsi. Our team works hard to provide a seamless experience, and your feedback means the world to us. Anya will be very happy to read your review! Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi! 🧡 - Abby

5 / 5 Share

Jan. 16, 2025

Wonderful inventory and it's easy to navigate.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi New Destiny Fashions, Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying our inventory and finding it easy to navigate. We strive to make the shopping experience as seamless as possible for our customers, and it’s great to know we’re meeting that goal. If you ever need any assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Jan. 16, 2025

Lorena was very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi thehangerclothingcompany, Thank you for your kind feedback! We’re so glad to hear that Lorena was able to assist you. We truly appreciate you taking the time to share your experience. If you need any further help, feel free to reach out. We're here for you!

5 / 5 Share

Jan. 16, 2025

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi SweetKitty's Boutique, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback

1 / 5 Share

Jan. 16, 2025

All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is another disaster in itself with me going around and around in circles with them. I’ve asked Trendsi to cancel my order and refund as I’ve been waiting 6 weeks for it now. Which they are saying they can’t do. Customer service keeps telling me they understand and that they are sorry. That’s lovely, but what are you actually doing to help me? Apart from telling me you have escalated it to your shipping team. Dear god just cancel my order and let me move on with my life please. Avoid at all costs. Quality of some of the dresses I’ve received as well have been terrible. Although some have been good. That’s my honest review. I’m glad I changed my business plan and moved away from this company

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how frustrating it can be when things don’t work as expected. One of our account managers will reach out to you via email and we’ll work with you to resolve the issue as quickly as possible. Your satisfaction is very important to us. - Abby

5 / 5 Share

Jan. 14, 2025

I just added Trendsi to my Shopify and I immediately asked a white label question and Mariel was right on it she was patient and very wiling to help! thank you so much!

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello My Tackie Tees LLC®️, Thanks so much for your kind words! 🙌 We're so glad Mariel could help you out! If you need anything else, feel free to reach out anytime! 😄

5 / 5 Share

Jan. 11, 2025

Charles from Trendsi took the time and understood the situation. He guided me through the steps and explained the process well.

Store

My Store

Using app

About 2 months

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear that Charles was able to guide you through the process and provide the support you needed. We always strive to offer the best experience for our customers, and it's great to know we hit the mark! Let us know if you need anything else. 😊

5 / 5 Share

Jan. 11, 2025

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello Bel Air Boutique, Thank you so much for the 5-star review! We're thrilled you had a great experience! 😊 Your support means a lot to us!

5 / 5 Share

Jan. 10, 2025

customer support fantastic Lorie helped me out and reassured me excellent

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Beautiful Woman, Thank you so much for your kind words! We're thrilled to hear that Lorie was able to assist and reassure you. We're always here to help, and we truly appreciate your feedback. 😊

5 / 5 Share

Jan. 10, 2025

Customer support is very helpful, my issue was resolved promptly and the representative was really nice

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello SoftGurlLuxe, Thank you so much for your kind words! We're thrilled to hear that our customer support team could assist you quickly and effectively. Your feedback means a lot to us! 😊

5 / 5 Share

Jan. 10, 2025

Mariel answered all my questions with knowledge!

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Uncommon Things, Thank you so much for the kind words! I'm thrilled I could help with your questions! 😊