VanChat AI Chatbot & Live Chat

March 11, 2025

The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.

March 10, 2025

We have really enjoyed using VanChat with our website. As many brands are, we have a lean workforce and are always looking to automate as many tasks as possible. VanChat allows us to offer support to our customers for common questions that they have. It also looks at their needs and recommends products well. If a customer has a unique question, they are still able to reach a human (us), but 95% of the questions can be answered through the bot. And it just keeps getting smarter and more equipped to help people with their questions. I would definitely recommend to people with Shopify stores.

March 10, 2025

Mi sembra eccellente, speriamo continuino sempre cosi

Feb. 12, 2025

quick response from the team when we needed help, accurate reply to the customer, highly recommended.

Feb. 10, 2025

I am absolutely thrilled with the VanChat AI Chatbot! After trying multiple chatbot solutions, I can confidently say that VanChat stands out as the best. From the moment I started using it, I was impressed by how intuitive the setup process was. The chatbot quickly learned about my products and began providing accurate, relevant answers to customer inquiries almost immediately. This has not only improved the customer experience but has also significantly boosted my sales. One of the highlights has been the exceptional support from the VanChat team. They are responsive, knowledgeable, and truly dedicated to ensuring that I get the most out of the app. Whenever I had questions or needed assistance, they were there to help. The multilingual capabilities are a game changer, allowing me to cater to a diverse customer base effortlessly. I’ve noticed a remarkable increase in customer satisfaction and engagement since implementing VanChat. Overall, I cannot recommend VanChat enough! If you're looking for a powerful, reliable chatbot that delivers accurate answers and fantastic support, look no further. It's been a transformative addition to my online store!

Feb. 3, 2025

Desde el chat de atención de la misma app, tardaba en contestar minutos largos, no me dan prueba gratis sin asumir costo si no me gusta, no es cual es su plan para encantar clientes, pero no resulta pagar por algo que no se si va a funcionar bien para mi, y si este es el soporte que dan, no puede causar interés, la idea era buena, pero...

Jan. 27, 2025

Great app for businesses it takes a lot of workload and works really great I recommend it

Jan. 24, 2025

Using VanChat AI Chatbot & Live Chat has been a game-changer for us. The AI chatbot is quick, intuitive, and handles queries seamlessly, saving time for both customers and our team. The product is well integrated with shopify. it is more of plug and play. Bot is trained from day 0. Overall, it's been a great tool to improve our customer service and boost satisfaction. Highly recommend it!

Jan. 24, 2025

Great app, it can help to answer customer's question. Recommend it!

Jan. 22, 2025

Absolutely love this app! Learning to use this powerful AI chatbot has been a game-changer for my store. It has not only enhanced the customer journey but has also made my website so much more user-friendly. The chatbot’s ability to handle queries and provide personalised support is truly impressive, and it’s made such a positive difference for my customers and my business. I can’t recommend this app enough—100% worth it!

Jan. 18, 2025

Highly recommend Vanchat. i have extensive experience with Chatbots as well as setting up my own chatbots and automations with good prompt engineering. The team behind Vanchat is very quick to reply to queries and adjust the chatbot to my needs which is exactly what i needed. High;y recommended.

June 23, 2025

This app is fantastic! Thank you so much Lucas for your amazing help! I wanted something custom added to the data and he was able to get this done for us. We have over 100 medical products, this was super useful for having AI support on the details of each item. Thank you team!

Jan. 13, 2025

Really works like a charm. We had a few issues with the multilingual set-up but that was professionally resolved by the developer. Tool is already generating sales and saving us a lot of time.

Jan. 9, 2025

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars!

Jan. 2, 2025

Just downloaded this app (2 weeks) and i am very happy with the results. Vanchat customerservice is very assistive in finetuning our customers experience. I definatelty recommend and will install on my other 4 stores once they have enough traffic. Well earned 5 stars!

Dec. 19, 2024

I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!

Dec. 2, 2024

An amazing tool to boost sales and improve service VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic. Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease. If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help.

Dec. 24, 2024

Literally changed my store life. Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products. It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products. For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify). And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue. IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.

Dec. 1, 2024

We recently started using Vanchat, and so far, it has been a great success. The feature I appreciate the most is its smart ability to learn from the documents we upload and quickly update the chatbot. The app is also very user-friendly, and their support team has been excellent.

Nov. 27, 2024

Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!! Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail... Ne ho provate tante ma ad oggi per me è la migliore!