Weglot: AI Translation & SEO
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Don't install this app, super expensive, and also I have deleted it and it still on my site. CAUTION: WILL LEAVE CODE AFTER UNINSTALLING!!!
Hi, Weglot Support here. I hope you're doing well. Thank you for taking the time to write a review on Shopify. About the leftover code, note that now Weglot is able to remove all its code related to the Shopify API automatically. For older integrations, a manual action can be required, and you'll find the process in the documentation below > https://support.weglot.com/article/127-shopify-troubleshooting-deleted-weglot-app-but-weglot-button-remains-on-website We'd be really glad to help you further remove the leftover code in your admin. In this case, you just have to share with our Support team the code so we can send you a collaboration request. We've sent you an email. Don't hesitate to answer the email to follow the discussion so we can try to improve your experience with our plugin. Have a wonderful day, Cheers,
Awesome service since the beginning of using the service two years ago!
Great & very very fast support! We highly recommend it!
To Weglot Team, I was in conversation by email with Jeremy and Nicolas from Weglot. They are very helpfull and send every articles needed to use their user-friendly application. Best regards
Great APP!, Seems like entering new markets will be easier than always!
Merveilleux service a la clientèle!
Often bug for the price translation. NOT recommended at all! Very stupid app
Hi There, Weglot Support here, we hope you're doing well. First of all, thank you for taking the time to write a review. I perfectly understand that our product seems to suit your translation needs. It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can. I noticed that you experienced an issue with the prices on the translated version, and the undesired behavior has been fixed now. The issue was related to the fact that the price was contained in a block with another text and the element was translated. Please contact back our team at [email protected] so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
Amazing support, super responsive. very skilled. Helped us to fix all custom designs required. Can only recommend the app.
This app is great! I did have some trouble as I'm new on Shopify, but Manon from the WeGlot team was super helpful and patient. I contacted customer service and she reached out and helped me solves many small issues I was facing. She is amazing!
Weglot was also recommanded by other app-developers for our Shop and I realized that it is definitely a real good, comfortable and very fast app for translations. Also very important the controle and handling with translations is very easy. As I am not familiar with Shopify and Hosting/DNS-Records I had an issue with DNS-Recordings on my side. Thankfully the great and friendly support by Nahomy and Team helped me and solved it immediately. Thanks a lot!
After 3 other translation apps, this is the best. Translates what others can't + translation quality is much better. If most of the others had to correct 70-80% of the text, this one has +-20%, and even that is minor corrections. It took me a little time to understand the interface and how to use it optimally, but now I will not switch to another one.
Alexis and team were very helpful at solving a translation problem. Great support team.
What a fabulous customer service experience with Ryan! He got my app up and running with subdomains configured within the first day of download. The app works seemlessly. Fantastic job, keep it up. Cheers
WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!! They don’t take any accountability for the mess they make. My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot still holds some kind of access to my website which causes the error even though I deleted everything and completely uninstalled and removed my profile with them. They don’t take any responsibility and just say it’s not their fault and I need to resolve with Shopify. IT IS 10000% THEIR FAULT and Shopify is also at a loss and can’t do anything further except determine wether they should still allow Weglot on their App Store! As soon as I untoggled the option for Weglot to use subdirectories my website was down and nothing has brought it back yet. They still have not resolved it to this day and every day goes by with us losing a lot of money.
Hello, Thank you for taking the time to write a review of Shopify. We had a chance to discuss further the issue you experienced, and finally it was decided to disable the integration. The issue here was mainly related to the DNS propagation on Shopify's end, and also a cache issue in the whole Shopify process. Our Support agent kindly helped you to contact the Shopify Support team which fixed all the issues you experienced. The issue is fixed now. Please contact back our team at [email protected] so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
This is the best language translator app! You have the option to do automatic translation and then fine tune small details if necessary. It is also possible to add subdomains and subdirectories which is amazing for SEO and I noticed an increase in international traffic since I applied that feature. I had an issue with translating something that was in javascript on my site and I messaged Corentin and he helped me right away. He knew exaclty what I needed and made the change. I had a second change that I needed later that day and it was done within 10 minutes! So not only do I recommend this app for it's features but also for the customer support which is incredible!
Increíble Servicio de Atención al Cliente! Nos han ayudado siempre que hemos necesitado ayuda de una manera rápida y profesional. Esperamos trabajar juntos durante mucho tiempo. Recomendable 100%
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