Wholesale Gorilla
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I initially left a 1-star review due to a misunderstanding regarding a billing issue. However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction. I'm happy to update my review and recommend this app to others. Great customer service!
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks so much!
Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.
Your feedback lets us know we're on the right track. Thanks so much for the review!
This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!
Your 5-star review makes our day, especially coming from a 2+ year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
The team at WSG is super helpful, and very fast to respond when needed. Love their app also!
Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met. Thank you all for your hard work.
Thank you so much for this glowing review, and for using WG for over 3 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.
Some great tech help when needed. This app works well for our business for the 12 months we have been using it. Would recommend.
Thanks so much for the review! Your feedback helps us improve, and we are here for you if ever needed.
Quick response to issue and back online quickly. Thanks!
Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to becoming even faster through our chat support.
Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!
We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great features down the road.
quick and efficient
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!
The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
This app solves a lot of headaches for us, and we appreciate that! Customer service is fantastic with quick, very helpful responses. It checks a lot of boxes for us and is much better than the other wholesale software available outside of Shopify.
We so appreciate the 5-star review, especially from a Premium customer such as yourself. We're always here to help, and can't wait to bring many more exciting features to the app.
I can't say enough good things about this app! The team behind it is absolutely amazing and incredibly helpful. Despite the timezone difference, they've been handled every customisation enquiry with quick and friendly support. It's so refreshing to interact with a team that genuinely cares about their users. The app itself is fantastic as well. The back-end is simple and easy to use and offers a lot of options for wholesalers to shop online. Overall, I would highly recommend this app to anyone looking to streamline their B2B workflow and stay organised along with their B2C Shopify platform. Keep up the excellent work!"
Thanks so much for the amazing review! Your feedback means the world to us. We're constantly working to improve, so let us know if you have any ideas!
We had an issue where wholesale pricing was not showing up after some rule updates and right before 4th of July on a Thursday. I reached out to get the ball rolling in hopes I would have a response by the following Monday when I returned to work. Clementine responded the same day, and we started working through the issue. She even took a further look on July 4th and figured out the problem. It was an easy fix, and I didn't have to worry about customer complaints on Monday morning. This was my first time having an issue with the app, and it was because of a setting I overlooked on some new collections. Great app and amazing customer support! Thank you so much, Clementine! :)
Absolutely delighted to hear you love Wholesale Gorilla, especially as you have been a loyal Premium customer for several years! We pour our hearts into making it great, and your review is a huge motivator. Thank you!
Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!! The team was BEYOND helpful ... extremely responsive... 100/100 stars !!! :)
It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review. Stay tuned for some exciting new features that will be released this month.
Outstanding product and customer service / integration team.
Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.
Helpful support.
So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.
Beware- this app charges you even after you have uninstalled it.
Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This was a Shopify billing cycle issue. When you made our support team aware that you had uninstalled, we immediately refunded you the charge. We hope this sheds light into the matter. Again, thank you for being a Wholesale Gorilla customer for all these years.
Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.
Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!
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