Wholesale Gorilla for Shopify

Wholesale Gorilla

A comprehensive suite of B2B solutions for your store.
Rating
4.8
Feedback
305
Reviews
Chart
#1,584
Shopify

All reviews

5 / 5 Share
Aug. 9, 2024

Quick response to issue and back online quickly. Thanks!

Store Using app Total reviews Average rating
Defence Medals Canada Over 4 years 1 5.0
Developer Reply

Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to becoming even faster through our chat support.

5 / 5 Share
Aug. 9, 2024

Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!

Store Using app Total reviews Average rating
Chalk Cartel Almost 4 years 1 5.0
Developer Reply

We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great features down the road.

5 / 5 Share
July 26, 2024

quick and efficient

Store Using app Total reviews Average rating
Japanime Games About 2 months 5 5.0
Developer Reply

We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.

5 / 5 Share
July 18, 2024

Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.

Store Using app Total reviews Average rating
Developer Reply

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!

5 / 5 Share
July 17, 2024

The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.

Store Using app Total reviews Average rating
Fittings Metal Collection Over 3 years 3 5.0
Developer Reply

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

5 / 5 Share
July 11, 2024

This app solves a lot of headaches for us, and we appreciate that! Customer service is fantastic with quick, very helpful responses. It checks a lot of boxes for us and is much better than the other wholesale software available outside of Shopify.

Store Using app Total reviews Average rating
MyFirstSkateboard 2 days 1 5.0
Developer Reply

We so appreciate the 5-star review, especially from a Premium customer such as yourself. We're always here to help, and can't wait to bring many more exciting features to the app.

5 / 5 Share
July 9, 2024

I can't say enough good things about this app! The team behind it is absolutely amazing and incredibly helpful. Despite the timezone difference, they've been handled every customisation enquiry with quick and friendly support. It's so refreshing to interact with a team that genuinely cares about their users. The app itself is fantastic as well. The back-end is simple and easy to use and offers a lot of options for wholesalers to shop online. Overall, I would highly recommend this app to anyone looking to streamline their B2B workflow and stay organised along with their B2C Shopify platform. Keep up the excellent work!"

Store Using app Total reviews Average rating
Zag Bijoux About 2 months 5 5.0
Developer Reply

Thanks so much for the amazing review! Your feedback means the world to us. We're constantly working to improve, so let us know if you have any ideas!

5 / 5 Share
July 8, 2024

We had an issue where wholesale pricing was not showing up after some rule updates and right before 4th of July on a Thursday. I reached out to get the ball rolling in hopes I would have a response by the following Monday when I returned to work. Clementine responded the same day, and we started working through the issue. She even took a further look on July 4th and figured out the problem. It was an easy fix, and I didn't have to worry about customer complaints on Monday morning. This was my first time having an issue with the app, and it was because of a setting I overlooked on some new collections. Great app and amazing customer support! Thank you so much, Clementine! :)

Store Using app Total reviews Average rating
Kitchly.com Over 2 years 5 5.0
Developer Reply

Absolutely delighted to hear you love Wholesale Gorilla, especially as you have been a loyal Premium customer for several years! We pour our hearts into making it great, and your review is a huge motivator. Thank you!

5 / 5 Share
June 27, 2024

Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!! The team was BEYOND helpful ... extremely responsive... 100/100 stars !!! :)

Store Using app Total reviews Average rating
Berek 8 days 4 5.0
Developer Reply

It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review. Stay tuned for some exciting new features that will be released this month.

5 / 5 Share
June 21, 2024

Outstanding product and customer service / integration team.

Store Using app Total reviews Average rating
KiwiDiamond Almost 5 years 2 5.0
Developer Reply

Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.

5 / 5 Share
June 12, 2024

Helpful support.

Store Using app Total reviews Average rating
Tika 9 months 1 5.0
Developer Reply

So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.

1 / 5 Share
May 23, 2024

Beware- this app charges you even after you have uninstalled it.

Store Using app Total reviews Average rating
Developer Reply

Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This was a Shopify billing cycle issue. When you made our support team aware that you had uninstalled, we immediately refunded you the charge. We hope this sheds light into the matter. Again, thank you for being a Wholesale Gorilla customer for all these years.

5 / 5 Share
May 13, 2024

Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.

Store Using app Total reviews Average rating
Talk Is Cheap NZ 11 months 1 5.0
Developer Reply

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

5 / 5 Share
June 6, 2024

When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.

Store Using app Total reviews Average rating
Meticulous Detailing Inc. About 3 years 4 4.0
Developer Reply

Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!

5 / 5 Share
April 23, 2024

Works great, does exactly what it's suppose to do. Easy and quick to set up. Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.

Store Using app Total reviews Average rating
3rd Down Displays 7 months 1 5.0
Developer Reply

We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.

5 / 5 Share
April 19, 2024

Plays an essential role in running our B2B shop with the flexibility of offering different discounts across customer groups. Runs very reliable and the support team is fantastic!

Store Using app Total reviews Average rating
b2b-hoppenworth-ploch Almost 3 years 1 5.0
Developer Reply

Making a positive impact is what motivates us. Thanks for choosing Wholesale Gorilla!

5 / 5 Share
April 10, 2024

アプリの使用感は複雑ではありません。 カスタマーサービスがフレンドリーで親切なので大変助かります。

Store Using app Total reviews Average rating
Musubi About 3 years 5 5.0
Developer Reply

So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.

5 / 5 Share
April 10, 2024

Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.

Store Using app Total reviews Average rating
Vapesdirect About 3 years 7 5.0
Developer Reply

Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.

5 / 5 Share
March 27, 2024

Super easy to set up, and the customer service is top notch. It is an affordable solution for a growing business and I definitely recommend it to others.

Store Using app Total reviews Average rating
rnnr Over 1 year 4 4.8
Developer Reply

We appreciate you taking the time to share your experience with Wholesale Gorilla, and can't wait to add in even more great features.

5 / 5 Share
March 25, 2024

Ann was very helpful and offered clear instructions with screenshots so that I could resolve an issue with our wholesale portal. Thanks again for your help!

Store Using app Total reviews Average rating
Trueleaf Petcare Inc 5 months 1 5.0
Developer Reply

Your positive feedback is fuel for our team, and helps others discover what we offer. Thanks so much!

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