All reviews

Rating Breakdown

  • 5
    17% (1,420 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 27, 2024

Je recommande cette application tant pour sa praticité que pour l'assistance. D'ailleurs merci à Melvin pour sa patience.

Store

Micati

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Very good customer service. Fast, quality response. Thank you Marnie

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 26, 2024

Used to love when it was SMS bump now trying to integrate with our new store and can't make an account - keeps saying unauthorized access AND zero way to contact anyone via email ?? I don't want to set up a call. I just want to create an account.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2024

Melvin my boy helped me a lot appreciate u man

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

joann c helped me out so much love this app

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 26, 2024

Melvin F was super helpful thanks so much

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Was met with a very swift and kind support team. Joann C, made the experience very welcoming, excited to work with the app!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Yotpo has truly achieved the impossible! All of my loyalty, email, sms and customer data in ONE platform. Switching to yotpo has successfully replaced klayvio, attentive, loyalty lion and several expensive custom integrations, radically simplifying my marketing team and operations. Their live support has also world class and has been available 24/7 during my team onboarding process, going above and beyond for us even without an enterprise license or SLA. Extra special thanks to Joann C from the support team for her quick real-time help with our email marketing this morning!!

Store

Terrien

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

PL helped a lot!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Quin Was a great since this was my fist time using SMS Thank you so much Quinn!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

very satisfactory application. with a very serious and dedicated assistance service in resolving our concerns thanks to (JOAN C) for the assistance

Store

gemHabi

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 25, 2024

I am new to this ap, and have a lot to learn still. Customer Support is very patient and helpful! I have definitely seen increase in sales, with even my limited understanding of marketing and SMS/Email. I am sure it will only get better as I learn more. Joann C at support was a big help to me!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

Excellent support John was able to help me get verified very fast and set up. Excited to use this.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

June 25, 2024

John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

June 25, 2024

just starting to use the app, but good customer service so far. Thanks PL for the support!.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 25, 2024

Great customer service. Regie was super friendly and quick to solve my issue. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Regie was great!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Regie is the best in customer service. I am very lucky that she took care of me.

Using app

1 day

Total reviews

1

Average rating

5.0