All reviews

Rating Breakdown

  • 5
    17% (1,420 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 24, 2024

Best online service I have ever received. I worked with Reggie & he was awesome! Beyond amazing. He answered quickly and actually got my problems fixed. So grateful.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Quin was awesome. Prompt and to the point. No time wasted.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Thanks Regie, badboys

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

Fast and very helpful support from your friendly staff member PL. Great service.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

John D very helpful and attentive.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

I am extremely satisfied with the service and professionalism I received from Marnie. From the moment I first contacted her, I was met with exceptional courtesy and efficiency. Every step of the process was handled with great care and attention to detail. Marnie demonstrated a high level of expertise and dedication, ensuring that all my needs were met promptly and effectively. Her commitment to providing top-notch service truly exceeded my expectations. I highly recommend her services to anyone seeking reliable and professional assistance.

Store

STELHIA

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2024

So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2024

Great app good support ! Thank you Joann C. for you help!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2024

Thank you Melvin for helping me set up my compliance. You made the process easy. Perlina

Using app

About 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 21, 2024

Melvin was very helpful and patient. I appreciate the help.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

So far so good. The campaign interface is easy to navigate and customer service is great. Getting validated for SMS messaging took close to no time, and both Melvin and Joann was wonderful in helping me.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2024

MELVIN IS AMAZING, very responsive, very quick, loved him overall. and the app itself is so easy to digest everything is set out accordingly

Store

Seiju

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Melvin was smooth with the help

Store

RizzLab

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Melvin F was very helpful with my issue, and resolved it in no time! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Rock N très réactif !! il m'as beaucoup aidé et est très rapide !! merci encore !

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Loving it so far. Easy to use. Great support... thanks Regie.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by. In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing! I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

SAV réactif Melvin à été à l'écoute et m'a aider comme il a pu.

Store

Pelvix

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support. A big thanks is for Marnie E.

Using app

About 3 hours

Total reviews

9

Average rating

5.0