All reviews

Rating Breakdown

  • 5
    17% (1,420 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 19, 2024

Quin is a great CSR. Quick and answers the questions.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

Great service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)

Store

Aligns

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 19, 2024

So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 19, 2024

Joann C was very helpful assisting me with the start up steps. TXS!

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

John D works super good and helped me setup my marketing, because of him I will start using Yotpo SMS

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Cette application est super simple à utiliser. Je remercie John D. de m'avoir aidé pour mes questions et je recommande l'application :D Merci également à Melvin de m'avoir aidé :D

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Quin was very helpful. Every step was explained and the process was very smooth!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Quin was the GOAT very fast and reliable!!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

June 18, 2024

App is very cool and the staff is extremely helpful! Specifically, Regie helped walk me through the process of ensuring the features were successful on my page.

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

June 18, 2024

thank you melvin F for assisting me

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Fantastic SMS tool with exceptional support! Melvin F went above and beyond to resolve all our issues, providing clear, step-by-step assistance that made everything so much easier.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I recently started using the Yotpo SMS & Email app for my Shopify store and the setup was super easy. A huge thanks to Melvin from their support team who helped me get SMS verified for the US and Canada extremely quickly. I haven't had the app long yet but I can't wait to see how it performsg.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer service, quick reply and very helpful and polite. Thanks to Melvin!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

John D. was extremely helpful and made my user experience much better!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I had a great experience with the support today! John D was very quick and friendly in assisting me with my issue. Highly recommend their service!

Store

NUOVA

Using app

About 11 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

June 18, 2024

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Had some networking issues and received quick help from PL.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2024

Nice support, Thanks you Regie

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Yotpo's customer support is very fast and friendly. I appreciated the help provided by John D. He helped me complete the configuration of the application.

Using app

23 days

Total reviews

1

Average rating

5.0