All reviews

Rating Breakdown

  • 5
    17% (1,422 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 10, 2024

Thanks for your help John D and Rock.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2024

John D was super helpful with getting us verified and his communication was on point. Thank you!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

The customer service by John D. was very quick and easy.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.

Using app

Almost 8 years

Total reviews

12

Average rating

4.3

5 / 5 Share

June 9, 2024

"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

John D. was very helpful thank you for your amazing service!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

John D was helpful, solved my issue. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 9, 2024

Marnie was very helpful - thanks :)

Store

ROUNCEY

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

Store

VOY-ANT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

REGIE GIVED GREAT SERVICE, VERY FAST COMUNICATIVE

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Melvin did a great job setting up Sang Moon at https://sangmoon.com for using SMS with our Shopify store. It took less than 7 minutes and I was up and running and was verified and live on my store with SMS marketing. I would recommend this app for sure.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Joann C is cool

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Regie was very helpful with setup.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

I had a wonderful experience installing the app and verifying my account, all thanks to Quin from the support team. She was incredibly friendly, and patient, which made the account verification process a breeze. I am extremely satisfied with the level of support provided, and I would highly recommend Yotpo not only for its great features but also for its outstanding customer service. Kudos to Quin; I'm truly beyond grateful for her exceptional support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

It was a easy process especially with the help of Quin Shiena G.

Store

EZAMA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

reggie was very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

john d was good

Store

RL Wand

Using app

About 1 hour

Total reviews

2

Average rating

5.0