Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,397
chart
#3,385
All reviews
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Aug. 2, 2024
The apps takes a bit more effort to be fully set up :/. I was able to speak with Melvin and he was able to give me a guide to get started and was really helpful.
Aug. 2, 2024
Best SMS app ever. Thanks to Regie for verification, now I can increase my store revenue! Recommended
Aug. 2, 2024
Thank you so much Melvin for the incredible help in setting up my SMS! I highly recommend Yotpo for SMS!
Aug. 1, 2024
Yotpo Email Marketing & SMS is a fantastic app for email campaigns. The standout aspect is their exceptional customer support. Special thanks to Marnie E. for her amazing assistance! Highly recommended.
Aug. 1, 2024
I needed to get a snippet code for tracking abandoned browse. Joann was informative and patient in communicating various options and made some improvement suggestions. Overall a very efficient, fast and pleasant experience in obtaining the information I needed. Many thanks Joann!
July 31, 2024
Do not use Yotpo SMS as if you ever want to switch to another SMS solution they will not refund you your account balance. Yotpo has an auto reload feature that we used so we didn't have to manually add funds constantly. Our balance is $5,699.78 and they refuse to refund it back to us. I've never heard of a reputable company doing something like this. Stay away as I am sure this one of many techniques they use to make a few extra dollars. Not to mention half the reason we left was because our CSM was unresponsive half the time.
July 31, 2024
I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great!
July 31, 2024
I received fantastic support from Joann C. She is very kind and patience. Really appreciate!.
July 30, 2024
Rock was the customer support agent who helped me, he was amazing—knowledgeable of the job and had a fast response. Loved it.