All reviews

Rating Breakdown

  • 5
    17% (1,425 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2024

Very helpful feed back was quick and friendly from Reggie

Using app

25 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

April 22, 2024

My experience with Yotpo has been great. The agent who assisted me, Quin, was a huge help in guiding me through the process!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 22, 2024

John D

Store

LASOVOA

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

April 22, 2024

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2024

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 22, 2024

Thank you Melvin for your help!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

PL was very helpful and polite and made my process extremely easy, she deserves a raise fasure

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

thank you to john d for getting me started!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account. In a few minutes the problem was resolved. Thanks Marnie

Using app

Over 4 years

Total reviews

13

Average rating

5.0

5 / 5 Share

April 21, 2024

Princess S was a great help with my set-up. I have never had anyone wait until I completed steps. She was very patient and helpful. This is by far the best customer service I have ever had the pleasure of dealing with. Thank you Princess S

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

PL

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

pl was super nice and helped me out great

Store

Unmask

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

PL was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Shout out to my bro AJ T, the realest support assitant on this platform. Give my man a raise, he deserve it.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2024

I would recommend this app, it is very useful for collecting email and SMS subscribers. Customer service is great too, I had a problem with the Embed form for email and SMS collection and "AJ T" quickly helped me fix my problem

Store

Revqn

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2024

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify.

Using app

34 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2024

Reggie was amazing! Super helpful customer support, very quick and knowledgeable.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Joan C help me out she's awesome deserves a raise thanks' for your outstanding help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Reached out to customer service today. I was connected with Melvin. I dread the thought of having to do things involving connecting this and that but Melvin made the process alot more bearable. He is super patient and helpful. Thanks again Melvin.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Melvin is great, 5 star service and very helpful

Using app

14 days

Total reviews

1

Average rating

5.0