All reviews

Rating Breakdown

  • 5
    17% (1,425 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

April 19, 2024

Joann C Got my problem solved in a timely manner.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Melvin is the best thank for you patience and your help

Using app

About 19 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

April 20, 2024

Things seem backwards. Having a lot of issues.

Using app

1 day

Total reviews

2

Average rating

3.5

5 / 5 Share

April 19, 2024

Had an extremely helpful experience with their support staff (Melvin). Was able to clear up all of my questions and had me setup and ready to go right away.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

"Reggie was a huge help very nice and got me through my sms set up

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Melvin F was very helpful. I was having issues with sending out a message to my subscriber, but he helped me and got it done. Thanks alot :)

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Good customer support! Thanks Melvin for the help!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

Love the app, Melvin helped a lot!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

My integration and set up was completed in a flash with help from Marnie.Off to a great start with Yotpo and eager to dive into its capabilities.

Store

Vanto

Using app

About 19 hours

Total reviews

29

Average rating

4.4

5 / 5 Share

April 18, 2024

Regie was great and very helpful!!

Store

RUIND

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

I think this app is great. Easy to use and easy to set up automations. The customer support was very friendly and helpful. PL was the agent i spoke to, she was nice

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

John D was a great helper. Super nice and easy to understand. Great customer service. Thanks John

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Store

Primax

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I was helped by Melvin and honestly he was the most helpful person ever!

Store

Nada

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

Melvin was fast and help with with my problem.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 17, 2024

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 16, 2024

wonderful so far.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 16, 2024

Thank you to Joann C. They were very helpful answering all my complicated questions!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 16, 2024

Great support, thanks John D.!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

April 16, 2024

I started off on the free plan, at some point it got changed (not by me) to the "starter plan" of $19/month. All this is billed through Shopify so I didn't see the charges until months later. Other charges were done that I was not aware of. When asked what for they kept telling me they will reach out to the billing department and get back to me. They don't have these charges within my account to see what for. It is ridiculous. I get the charges for reloading my account for the SMS which is $20 each time, but all the other charges don't make sense and so hard to get a hold of someone.

Using app

Over 2 years

Total reviews

1

Average rating

1.0