All reviews

Rating Breakdown

  • 5
    17% (1,425 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

April 16, 2024

I love this App 100%. From a prompt response from the representative (Joann), my verification was done in less than 5 minutes to easy navigation and integration. I absolutely love the service, and the dashboards are also friendly to use. I will definitely recommend Yotpo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

AJ was a fantastic customer service representative. He was patient, knowledgeable, and incredibly friendly. He resolved my issue efficiently and made the whole experience positive.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

PL was very helpful with the support I needed. Very quick and understanding. I'd give 6 stars if I could. Thank you!

Using app

34 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

"John D" was of great service, quick and helpfull.

Store

Tao

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2024

Helpful customer service especially John D.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

John D. Was big help, doing the process only took about 5 minutes to set up. He was super chill and I can't wait to boost my ROAS.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

John D was very helpful and he helped me with everything I asked for !

Store

Spuzz

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

John D from SMS marketing helped me out quickly and sufficiently with the set up. I've never been able to set up and app so quickly before on Shopify. I greatly appreciate his help.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Lovely support. Very receptive to suggestions and even idiot mistakes you make while setting up flows. Melvin helped me out on a chat on some edge case scenarios, and its been nothing but lovely - they're receptive to suggestions. Would recommend yotpo 10/10

Store

Roohwa

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

PL has been very helpful and has explained everything and helped me beyond words. I am very impressed with Sms Bump.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2024

PL was easy to work with and fast, great service!

Store

Liweko

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2024

John D was super helpful

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

John D. was very kind and super helpful! Great and quick service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

Efficient and very quick to reply thanks John D

Store

EasyBee

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 14, 2024

good service from john d

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 14, 2024

We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!

Store

CRNCY

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

just had a great chat with marnie from Yotpo what has taken all week with the domain provider and a day with shopify is now all done, it took about 10 mins to sort out Cnames etc thanks

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 14, 2024

PL was quick in helping us and was very understanding, we appreciate it

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

PL helped me so much thanks!

Store

slxmgz

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2024

At first I really hated this app but, after "P.L" helped me complete several things, everything was perfect. She was extremely knowledgeable and very patient with me. She made sure all of my concerns were taken care of before leaving the chat. I truly appreciate her and I hope you all know how great on an asset she is to your company. Thank you "P.L"

Store

Meili

Using app

About 22 hours

Total reviews

1

Average rating

5.0