Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,399
chart
#3,240
All reviews
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May 21, 2024
Useful support, got help as requested, was also very easy to fix and fast, thank you Melvin for your help
May 21, 2024
best app on earth to skyrocket AOV
Using app
18 days
Total reviews
1
Average rating
5.0
May 23, 2024
I’m still in the set up stage, but John D. Sure came to the rescue when my CSV file was not working properly. I appreciate the quick response as I don’t want my system down for long. Melvin has been very helpful as well. This is one of the more difficult set-ups that I have done in my 11 years on Shopify. You will need support to help you. I’m looking forward to getting this system up and running. It looks to be far superior to anything else offered. Thank you John and Melvin.
May 21, 2024
I want to express my gratitude to the SMS Bump support team, particularly the operator from Rock N who assisted me. Every aspect of the support provided was clear, concise, and handled with the utmost professionalism. The guidance was easy to understand, and the entire process was smooth and efficient. Thank you for the excellent service. Keep up the great work!
May 21, 2024
Princess S was a great help with my set-up. I have never had anyone wait until I completed steps. She was very patient and helpful. Thank you for her assistance.
May 20, 2024
Very Straight forward help with account verification. PL guided me through the process effortlessly!
May 20, 2024
Quin was a BIG help in my process to becoming verified. I really appreciate the fast and efficient service that was provided! True Professional!
May 20, 2024
John D. was awesome helped me immediately !! :))) He got all of my issues solved within minutes
May 20, 2024
The software is stable and meets my needs. Customer support is also very timely. Marnie solved my problems.
May 20, 2024
Till now very good. And I was helped by Marnie E. and she dealt it quickly and time efficiently.
May 19, 2024
I have spent over 100k with your company and yesterday all the sudden you guys impose an 8pm curfew? I get over one hundreds contacts today from clients saying they didn't get yesterday's text until today. Most of my clients are Law Enforcement and work nights. The majority of our orders come between 8pm and midnight. My sales yesterday are down my 75% for an average thursday sales for last 24 months. The only change is your decision to not send our texts out as you have for the more than 3 prior years we used your service.
May 19, 2024
Quin Shiena G helped me out promptly and provided great service. I highly recommend.