Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,490
chart
#2,960
All reviews
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April 18, 2024
Melvin F was very helpful. I was having issues with sending out a message to my subscriber, but he helped me and got it done. Thanks alot :)
April 18, 2024
My integration and set up was completed in a flash with help from Marnie.Off to a great start with Yotpo and eager to dive into its capabilities.
April 17, 2024
I think this app is great. Easy to use and easy to set up automations. The customer support was very friendly and helpful. PL was the agent i spoke to, she was nice
April 17, 2024
John D was a great helper. Super nice and easy to understand. Great customer service. Thanks John
April 17, 2024
I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.
April 16, 2024
Thank you to Joann C. They were very helpful answering all my complicated questions!
April 16, 2024
I started off on the free plan, at some point it got changed (not by me) to the "starter plan" of $19/month. All this is billed through Shopify so I didn't see the charges until months later. Other charges were done that I was not aware of. When asked what for they kept telling me they will reach out to the billing department and get back to me. They don't have these charges within my account to see what for. It is ridiculous. I get the charges for reloading my account for the SMS which is $20 each time, but all the other charges don't make sense and so hard to get a hold of someone.
April 16, 2024
I love this App 100%. From a prompt response from the representative (Joann), my verification was done in less than 5 minutes to easy navigation and integration. I absolutely love the service, and the dashboards are also friendly to use. I will definitely recommend Yotpo
April 16, 2024
AJ was a fantastic customer service representative. He was patient, knowledgeable, and incredibly friendly. He resolved my issue efficiently and made the whole experience positive.
April 16, 2024
PL was very helpful with the support I needed. Very quick and understanding. I'd give 6 stars if I could. Thank you!