Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
803
chart
#231
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
31%
-
Less than a year
54%
-
More than a year
5%
Reviews Summary
The reviews for the Zendrop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, easy integration with Shopify, and high-quality products. Users appreciate the helpful and responsive support team, with specific mentions of team members like Shiza, Mariane, Jo, Juan, and Shawn. The app is praised for its user-friendly interface and seamless product sourcing process. Additionally, some users mention successful sales and smooth operations once the app is set up. On the other hand, negative themes in the reviews include issues with billing, slow order processing, out-of-stock products, high prices, and difficulties in communication with the support team. Some users express frustration over unexpected charges, delays in shipping, and lack of transparency regarding subscription plans and order credits. Overall, while some users have had positive experiences with Zendrop, others have faced challenges and express caution in recommending the app to others.
Highlights
Review RSS Feed
All reviews
Dec. 30, 2025
The worst one you. You get charged even if it's free. Asked a refund. I've never used this app
We’re truly sorry to hear about your experience and completely understand how frustrating unexpected charges can be. Thank you for bringing this to our attention. We attempted to reach you using the email address registered on your Zendrop account, but the message was returned as address not found. To help us assist you further, please reach out to us directly at [email protected], and we’ll make sure this is looked into as soon as possible.
Dec. 29, 2025
This is the worst dropshipping app you can use. They've created a nice UI, working buttons, and they're literally preying on people. Better product prices compared to competitors, credits usable for 10% of orders... Rest assured, they're indirectly taking even more. They claim the Private Agent feature unlocks after 20 orders. That's a complete lie. You're constantly talking to AI support; you can't reach a real person unless they want you to. Orders are processed very slowly. To make matters worse, they shipped one of my orders to a different country. When I requested a refund, they refused responsibility, and when I provided proof, they didn't even respond. All of this is based on my experiences over the past month. I ABSOLUTELY DO NOT RECOMMEND this app! There are tons of alternatives; stay away from this! *I'm sure they'll try to contact me after this review, but I will never delete it; it will remain here....** **My real rating is a BIG ZERO.
Thank you for bringing this to our attention. We’re very sorry for the inconvenience you’ve experienced. We always strive to provide timely support, but due to the Christmas holidays, our team was away, which may be why you haven’t received a response yet. Please rest assured that we will be reaching out to you shortly to review your case and assist you.
Dec. 28, 2025
Zendrop m’a simplement fait perdre près de 200 € sans fournir aucun service réel. J’ai utilisé la plateforme en pensant qu’elle m’aiderait à gérer ma logistique et mon stock. Zendrop m’a confirmé qu’ils pouvaient livrer vers mes destinations. Une fois les commandes reçues, il m’a été indiqué que la livraison n’était finalement pas possible. J’ai donc dû rembourser tous mes clients. Malgré cela, Zendrop a prélevé l’abonnement ainsi que des frais sur chaque commande, alors qu’aucun colis n’a jamais été expédié. Résultat : perte d’argent, perte de temps, aucune valeur ajoutée. À fuir. À ce stade, DSers est largement plus fiable.
Nous vous remercions d’avoir pris le temps de partager votre retour. Ce n’est absolument pas l’expérience que nous souhaitons offrir à nos utilisateurs, et nous comprenons parfaitement votre frustration. Notre équipe va examiner votre dossier plus en détail afin de comprendre ce qui s’est passé, notamment concernant l’éligibilité des destinations et les frais appliqués. Nous vous contacterons très prochainement pour revoir cela ensemble et garantir une meilleure expérience à l’avenir. Merci de nous avoir signalé ce problème, vos retours sont essentiels pour nous aider à nous améliorer.
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