Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.7
feedback
10,417
chart
#74
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
17%
-
Less than a year
78%
-
More than a year
3%
Reviews Summary
Zendrop has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, helpful support team members like Mae, Mariane, and Khubaib, and ease of use of the app. Users appreciate the quick response times, efficient resolution of issues, and guidance provided by the support team. Additionally, users find the platform user-friendly, with a wide range of products available for dropshipping. However, some users have raised concerns about issues with product delivery, unclear refund policies, and unexpected charges. There are also suggestions for improvements such as offering more US Fulfillment suppliers and enhancing the search engine functionality for better product discovery.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2025
Feb. 26, 2025
Maya was a great help. In the space of a few minutes, she was able to identify the issue and resolve it. Great customer service !
Thank you for your feedback! 😊 We're glad to hear that Maya was able to quickly identify and resolve your issue. We appreciate you!
Feb. 26, 2025
Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.
Thank you for your kind words! 😊 We're so glad Nyka was able to assist you quickly and effectively. I'll be sure to pass along your appreciation. We’re always here to help—10/10 customers like you make our job even better!
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