Zendrop: AI Dropshipping & POD
Drop ship in 30 sec. 1M+ dropshipping products. Fast delivery.
Rating
4.2
feedback
1,128
chart
#138
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
44%
-
More than a year
5%
Reviews Summary
Zendrop has received a mix of positive and negative reviews from users. Positive aspects highlighted include the ease of use of the app, excellent customer service, fast response times, and helpful support team. Users appreciate the private agent program, product selection, and the overall professionalism of Zendrop. On the other hand, negative feedback revolves around unauthorized billing upgrades, slow shipping times leading to chargebacks, difficulties in navigating the app, and issues with cancellation and refund processes. Some users also expressed concerns about high product pricing and unreliable support.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
We used Zendrop for our dropshipping business, and I honestly wish I had taken the negative reviews more seriously before signing up. Some of the concerns people mentioned, especially around billing clarity, refund timing, and account policies, ended up matching our experience. The platform has useful features, but you need to fully understand how charges, outstanding balances, and refund windows work ahead of time. If you don’t, it can turn into unnecessary stress while you’re already trying to run a business. Communication and reliability weren’t always where I expected them to be either. That doesn’t mean it won’t work for everyone, but it definitely wasn’t as smooth as advertised for us. Bottom line: do your homework, read the fine print, and don’t rely on one supplier. Have backups. It’ll save you headaches.
Feb. 11, 2026
Great app as it allows sourcing for products outside of their menu item as well, which is very helpful. Navigation in the app is also easy. Overall, it was a great experience, would definitely recommend it.
Hi Mohammad, thank you so much for your valuable feedback. This is exactly what we strive for. We wish you continued success ahead!
Feb. 10, 2026
Good app
Thank you for your feedback! We’re glad to hear that you’re enjoying the app. Please know that we’re always here to assist you whenever you need support. -Darlene, Zendrop
Feb. 10, 2026
It's not worth it!! The support is terrible and slow. They don't know there own theme! Forget chatting with a human, they never respond, its always the chat bot. After a day or two you get a mail asking a simple question and you are back to waiting another day. Standard answers like, it's on Shopify's side or its the browser cash is the answer to 50% of all issues. And I haver had many issues, and very simple as well. For two weeks I have asked how to change the color of the main menu!! The shipping time is not even close to what they promise. And I ship only to US. There is no flexibility what so ever on sourcing products. The sizing is not that exact.
Hi there, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Shiza, Zendrop Customer Experience
Feb. 8, 2026
Thank you so much for your positive rating! We truly appreciate your support and are thrilled to hear that you’ve had a positive experience with Zendrop. We’re always here to assist you whenever you need us and look forward to continuing to support your growth. -Darlene, Zendrop
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