Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
819
chart
#217
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
31%
-
Less than a year
54%
-
More than a year
5%
Reviews Summary
Zendrop has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer support, with specific mentions of helpful and patient support team members such as Jo, Mariane, Nina, Juan, and Shawn. Users appreciate the ease of use of the platform, good product selection, and seamless integration with Shopify. However, negative feedback revolves around issues such as changes in pricing plans, unreliable service, slow shipping times, unexpected charges, and difficulties in canceling subscriptions. Some users also expressed concerns about the quality of products, lack of refunds, and communication barriers with customer service.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
They have a great support team, and the products I linked to my store are of good quality.
Dec. 12, 2025
Dear Zendrop Support Team, I am writing regarding an order that is extremely overdue. The customer should have already received their package by now, and unfortunately, they have filed a formal complaint via email due to not receiving it. As you know, for anyone working with dropshipping, chargebacks are one of the biggest risks we face, and delays like this put my business in a very difficult position. Please, I kindly ask that you ship this order immediately. Send whatever stock, model, or substitute you may have available – but I urgently need this order dispatched without any further delay. I must also be honest about my overall experience with Zendrop so far. In the few orders I have placed: Products were often out of stock, Prices were outdated, Linked products did not accept bundles, These issues have made my experience with Zendrop frustrating and disappointing, and unfortunately this affects my customers directly. I would appreciate your swift assistance and a prompt update regarding this order. Thank you for your attention. Mário Costa Fratta Team
Thank you for bringing this to our attention, Mário. We’re very sorry for the delays and the issues you’ve experienced with stock, pricing, and product linking. We understand how urgent this situation is and the impact it has on your business. We’ll reach out as soon as we can to assist you and get this resolved promptly.
Dec. 9, 2025
they make up policies as they please so that they don't refund you when their packages take over a month to be delivered, if you're lucky.
We’re very sorry to hear about your experience and understand your frustration with delayed deliveries and refund concerns. We’ll reach out as soon as possible to review your situation and provide the support you need.
Dec. 4, 2025
If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.
We’re really sorry to hear about this experience and understand how frustrating unexpected charges can be. We’ll reach out as soon as we can to look into this and help resolve it for you.
Dec. 3, 2025
Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.
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