Rating

4.2

feedback

1,115

Reviews

chart

#120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    24%
  • Less than a year
    41%
  • More than a year
    4%

Reviews Summary

The reviews for the Zendrop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, easy integration with Shopify, and high-quality products. Users appreciate the helpful and responsive support team, with specific mentions of team members like Shiza, Mariane, Jo, Juan, and Shawn. The app is praised for its user-friendly interface and seamless product sourcing process. Additionally, some users mention successful sales and smooth operations once the app is set up. On the other hand, negative themes in the reviews include issues with billing, slow order processing, out-of-stock products, high prices, and difficulties in communication with the support team. Some users express frustration over unexpected charges, delays in shipping, and lack of transparency regarding subscription plans and order credits. Overall, while some users have had positive experiences with Zendrop, others have faced challenges and express caution in recommending the app to others.

Highlights

Mixed feedback with positive and negative aspects highlighted
Excellent customer support and responsive team members
Easy integration with Shopify and user-friendly interface
Issues with billing, slow order processing, and out-of-stock products
Challenges in communication with support team and unexpected charges

Rating Breakdown

  • 5
    63% (707 ratings)
  • 4
    6% (64 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (7 ratings)
  • 1
    6% (72 ratings)

Reviews with Text

  • 95% (823)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2026

Zendrop is just great. Friendly and easy to work with, but also limitless when you find out how everything works. The support team is great. Easy chat modus, and they are willing to help you as much as you need.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback! We are glad you had a great experience with Zendrop. Wishing you continued success and all the best moving forward!

5 / 5 Share

Jan. 21, 2026

The team support is excellent, they answer immediately, clearly, if something is missing they will answer you again until every detail has been considered. They answer you with respect, with a happy mood and you do not find this implicaton everywhere, Zendrop makes the difference. My experience has been amazing and I really do recommend using the app, do not hesitate at all!!!

Store

DOVARA

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re always here to support you whenever you need us.

5 / 5 Share

Jan. 21, 2026

I have been working with Zendrop for over a year now and I am really satisfied. Our cooperation is professional and runs smoothly. I recommend them.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear about your positive experience and appreciate your recommendation. Please know that we're always here to support you!

5 / 5 Share

Jan. 21, 2026

I am extremely satisfied with the service Zendrop has provided me. I’ve been working with them for about a year and a half, and the experience has been excellent throughout this time. I have three amazing team members from Zendrop who help me process orders, handle shipping, monitor deliveries, and quickly respond to any situation that comes up across all my stores. The service is very efficient, and they are always available to support me whenever I need it. Zendrop offers great logistics, good product quality, competitive prices, and outstanding customer service—not only for me as a store owner, but also for my customers. I highly recommend Zendrop to anyone looking for a reliable and professional dropshipping partner.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear that our team and services have made a positive impact on your business. It’s always our goal to provide reliable support and efficient solutions, and we’re always here whenever you need us. We truly appreciate your recommendation!

5 / 5 Share

Jan. 21, 2026

My experience so far has been great. The support is very fast and effective. Thank you Jo for the help!

Using app

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Total reviews

7

Average rating

4.9

Developer Reply

Thank you for sharing your experience! We’re glad to hear Jo and the team could assist you quickly and effectively. We’re always here to support you whenever you need us!

All reviews

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