Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,138
chart
#186
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
25%
-
Less than a year
45%
-
More than a year
5%
Reviews Summary
Zendrop has received overwhelmingly positive reviews from users who appreciate its ease of use, excellent customer service, and reliable platform for dropshipping. Users have highlighted the simplicity of adding products to their store, the quick and helpful customer support, and the smooth order fulfillment process. Many users have praised the platform for making their dropshipping experience more manageable and professional. However, there are a few negative reviews mentioning issues with order disappearances, slow support responses, and limitations in product availability. Overall, Zendrop seems to be a popular choice for ecommerce merchants looking for a user-friendly dropshipping solution with strong customer support.
Highlights
Review RSS Feed
All reviews
March 3, 2026
Shopify support was very helpful! They made clear solutions to alot of the issues I was having.
Thank you so much for your kind feedback! We’re really glad to hear that Shopify support was able to provide clear solutions and help resolve the issues you were experiencing. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!
March 3, 2026
I have been working with Zendrop for nearly two years, and throughout this time I have encountered various technical and operational challenges related to sourcing, store management, and ensuring safe, high-quality delivery to my customers. Each time a concern arose, I contacted the Zendrop Team and consistently received prompt responses, clear explanations, and practical solutions. These many communication exchanges were not only helpful in resolving issues, but also became valuable learning opportunities that helped me grow from zero experience to operating a fully functional and structured store today. Product quality and fulfillment reliability are extremely important to me. The team always took my concerns seriously and followed through to ensure safe delivery and high standards until the product reached the customer. Today, Zendrop represents 99% of my sourcing platform, and I operate with confidence thanks to their professionalism and support. I sincerely thank every member of the Zendrop Team for their dedication and reliability.
Thank you so much for your continued trust and for sharing such thoughtful feedback. We truly appreciate your kind words and are honored to have supported you throughout your journey. Please know that we’re always here to assist you whenever you need us. Your success remains our priority, and we look forward to continuing to support your growth. -Darlene, Zendrop
March 3, 2026
Raheel has been incredibly helpful and has communicated to me very well. I really appreciate his help in being a middle man between my supplier and me. He is quick to handle any requests I have!
Thank you so much for sharing this wonderful feedback!🌟 We’re thrilled to hear that Raheel has been incredibly helpful and communicative throughout your experience. It truly means a lot to know that his support—especially in coordinating between you and your supplier—has made things smoother for you. We’ll be sure to pass along your kind words to him. If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
March 2, 2026
They charged me $49 USD even though I didn't use it, never linked any products, didn't sell anything, I only installed it on January 28th and uninstalled it on February 1st. Again, I never used it and they still charged me. It's a rip-off. I want a refund, as it's not fair that I'm being charged for the $49 Plus plan that I didn't choose.
Hi Daniel! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
March 1, 2026
Products take forever to ship out. There is no support, and customers report poor quality. There is an issue with almost every order. Would not recommend these guys.
Hi Kate, Thank you for taking the time to share your feedback. I’m truly sorry to hear that you had a frustrating experience with your order and with support - that’s never the experience we want for you. I personally reviewed your account and was only able to locate an order from December of last year, and I don’t see any recent support conversations tied to your email. I’ve reached out to you directly via email so I can better understand what may have happened and work with you to make this right. Please know that our support team is available Monday through Friday, 9 AM to 5 PM EST, and we genuinely take concerns like yours seriously. We would really appreciate the opportunity to turn this experience around for you. — Darlene, Zendrop Customer Experience
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