Rating

4.3

feedback

1,139

Reviews

chart

#142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    25%
  • Less than a year
    46%
  • More than a year
    5%

Reviews Summary

Zendrop has received overwhelmingly positive reviews from users who appreciate its ease of use, excellent customer service, and reliable platform for dropshipping. Users have highlighted the simplicity of adding products to their store, the quick and helpful customer support, and the smooth order fulfillment process. Many users have praised the platform for making their dropshipping experience more manageable and professional. However, there are a few negative reviews mentioning issues with order disappearances, slow support responses, and limitations in product availability. Overall, Zendrop seems to be a popular choice for ecommerce merchants looking for a user-friendly dropshipping solution with strong customer support.

Highlights

Positive reviews highlighting ease of use, excellent customer service, and reliable platform for dropshipping
Negative reviews mentioning issues with order disappearances, slow support responses, and limitations in product availability

Rating Breakdown

  • 5
    69% (789 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (85 ratings)

Reviews with Text

  • 94% (916)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Zendrop has been great. I have been watching their recorded videos to learn more about Dropshipping, which have been tremendously helpful in both setting up my Shopify store, adding products, preparing to run ads, and learning how to get organic traffic. I requested that a product be added to Zendrop and the product was added very quickly. They reached out to me promptly when a product was out of stock and offered a very similar item instead. I am very happy with Zendrop so far.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re really glad to hear that our training videos have been helpful in building your dropshipping journey - from setting up your Shopify store to preparing for ads and organic traffic. It’s also great to know that our team was able to quickly assist with product sourcing and keep you informed with suitable alternatives. We truly appreciate your kind words, and please know that we’re always here to assist you whenever you need support! -Darlene, Zendrop

3 / 5 Share

March 23, 2026

The app is good, and my challenges are that the prices of the products in my shop are extremely high, and when I add 30% again, this goes up, and this will make customers not to buy from my shop. I really need help; for the past 30 days i have not made a single sale.

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Hi Mark! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience

5 / 5 Share

March 22, 2026

I have been using the Free version since late January and have not had one issue with Zendrop. They are very helpful when I ask questions within the app and it is very easy to add items to my Shopify store which is great. I like that there are so many options to choose from and you can see how well they sell and in what area of the country also. Makes it easier when choosing products to add to my store front in Shopify.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re really glad to hear that your experience with Zendrop has been smooth and that you’re finding the platform easy to use, especially when adding products to your Shopify store. We truly appreciate you highlighting the product selection and insights - it’s great to know these features are helping you make better decisions for your store. Please know that we’re always here to assist you whenever you need support! -Zendrop

5 / 5 Share

March 22, 2026

Nice tank you

Store

khan1

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We truly appreciate it, and please know that we’re always here to assist you whenever you need support. -Zendrop

1 / 5 Share

March 19, 2026

cuidado con esta app te cobran si la instalas, sin usarla con pago de suscripción y no te dan respuestas claras mas que evasiones

Store

ocevy

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Shiza, Zendrop Customer Experience

All reviews

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