Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,332
chart
#38
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
25%
-
Less than a year
68%
-
More than a year
1%
Reviews Summary
The reviews for the Zendrop Shopify App are mostly positive, highlighting the excellent customer service provided by the team. Customers appreciate the quick responses, helpfulness, and professionalism of the support staff, mentioning specific representatives like Jacob, Jo, Nyka, and Merjerrie. Users also praise the ease of use of the app and the variety of products available. However, there are some negative reviews mentioning issues with unexpected charges, slow customer service responses, and difficulties in using certain features of the app. Overall, Zendrop seems to excel in customer service and user-friendly features, but there are areas that need improvement such as transparency in billing and resolving technical issues promptly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!
Dec. 20, 2024
I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !
Store
My Store
Using app
--
Dec. 19, 2024
Excelente aplicación de venta, buenos productos, muy buen soporte técnico y atención, los recomiendo
Dec. 19, 2024
I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care. Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with clarity and patience. Not once did I feel rushed or undervalued as a customer. Liezel’s professionalism was complemented by her warm and empathetic demeanor, which made the entire interaction a pleasure. What truly stood out was her proactive approach. Liezel didn’t just solve my issue; she provided thoughtful suggestions and personalized solutions that exceeded my expectations. It’s rare to find someone so dedicated to delivering a seamless customer experience, and Zenrop is lucky to have her on their team. If you’re considering Zenrop, know that not only is their service exceptional, but their commitment to customer satisfaction—exemplified by Liezel—makes them a cut above the rest. Thank you, Liezel, for turning what could have been a stressful situation into a fantastic experience! Zenrop has earned a loyal customer for life.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more