Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.7
feedback
10,458
chart
#86
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
16%
-
Less than a month
53%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with many users praising the exceptional customer support provided by the Zendrop team. Customers highlighted the quick responses, friendly and knowledgeable support agents such as Khubaib, Jo, Jacob, Rafaela, Faye, Mariane, and others. The support team was commended for their patience, professionalism, and dedication in resolving issues and providing clear explanations. Users also appreciated the user-friendly interface of the app, smooth order fulfillment process, and the efficiency of the customer service in addressing queries and concerns. However, there were a few negative comments regarding expensive shipping fees and concerns about product selection and processing times.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 3, 2025
At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed that night. Seriously, someone give this guy a raise.
Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll definitely make sure to pass along your kind words—Hasnain will be so happy to hear this! 😊🌟 Your support means the world to us!
April 1, 2025
Great support from Khubaib. Explained to me everything about the pricing as I had a lot of doubts. I recommend people to use this app for good customer support experience.
Thank you for the fantastic feedback! We’re so glad Khubaib could help clear up your doubts about pricing. We truly appreciate your recommendation, and we’re here whenever you need assistance.
April 1, 2025
They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough. Thank you guys
Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much you appreciate her help! Your kind words mean a lot to us, and we’re always here to support you!
March 31, 2025
Zendrop support is the best. They are friendly and generally want to help. I had a question about my subscription and they quickly found an answer for me. Thank you Zendrop support team!
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
March 31, 2025
Exceptional support and explanations by Jacob.
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
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