Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.6
feedback
1,534
chart
#89
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
66%
-
Less than a day
109%
-
Less than a month
360%
-
Less than a year
149%
-
More than a year
4%
Reviews Summary
Zendrop has received overwhelmingly positive reviews for its exceptional customer service. Customers have highlighted the prompt and friendly assistance provided by support team members such as Maria Teresa, Brenda, Nina, Liezel, Khubaib, Shiza, Hasnain, Kristia, and many others. The support team is praised for being knowledgeable, helpful, and patient in resolving issues and providing valuable guidance. Users appreciate the platform's ease of use, features for running stores smoothly, and efficient product sourcing. However, there are some concerns raised about limited item availability, expensive shipping fees, and difficulties in managing subscriptions and cancellations. Despite these issues, Zendrop's customer support remains a standout feature, with dedicated team members like Janelle, Jo, Rafaela, Harvey, and others going above and beyond to assist users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
Hands down the best experience I've had. I found Zendrop through Davie Fogarty's YouTube video and I'm blown away by their transparency with product and shipping prices. But what really impresses me is their customer service - super helpful and lightning-fast responses, often within 2 minutes. Pauline was fantastic. Definitely sticking with Zendrop
May 8, 2025
Amazing customer service. Always eager to help customers and have a lot of time and patience for customers.
May 7, 2025
I am really pleasant with Zendrop app experience. It made every of my order so much easier to track and to fullfil. Would recommend it 100%!!! Their customer support is patient, provided my case with very detailed solution, especially the representative named Nyke, she was very very informative and recieved all the help needed from her! People like her in Zendrop team prove my decision moving to Zendrop like a no brainer!!
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