Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.7
feedback
10,520
chart
#90
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
16%
-
Less than a month
52%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with many users praising the exceptional customer support provided by the Zendrop team. Customers highlighted the quick responses, friendly and knowledgeable support agents such as Khubaib, Jo, Jacob, Rafaela, Faye, Mariane, and others. The support team was commended for their patience, professionalism, and dedication in resolving issues and providing clear explanations. Users also appreciated the user-friendly interface of the app, smooth order fulfillment process, and the efficiency of the customer service in addressing queries and concerns. However, there were a few negative comments regarding expensive shipping fees and concerns about product selection and processing times.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 30, 2025
I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!
April 26, 2025
I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!
April 26, 2025
I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.
April 24, 2025
The team are always very helpful with my enquiries. There are many great products listed. Cheaper postage with the plans is great also. My one thought is that it would be great if I could change the currency displayed. Everything is in USD, and I sell from Australia, so I need to convert the cost all the time.
April 22, 2025
I've had a great experience with Zendrop so far! The support team is fast, friendly, and genuinely helpful—especially Shiza, who went above and beyond. The platform is super easy to use and packed with features that make running my store smoother. Definitely recommended
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